Novotel Valenciennes 4 つ星

Name: Novotel Valenciennes - ALL
Address: Rue de Maugre, Parc Activites l'Aerodrome, ROUVIGNIES, 59220, FR
Telephone: +33327211212
Rating: 4.4

お客さまの声 (確認済みレビューアコーホテルズ) 4.4/5 740 件のレビュー

48 48の写真/ビデオを見る

Rue de Maugre, Parc Activites l'Aerodrome, 59220 ROUVIGNIES, France

料金を確認

Novotel Valenciennes

すべての大切なときがここに

Novotel Valenciennes Aerodrome is conveniently next to the A2 highway, 10 mins from the city center, 15 mins from the Belgian border, 30 mins from Lille. On business? From the hotels location in Rouvignies, access various meeting points: Cite des Congres, ZI automobile, Serre Numerique. Passing through Valenciennes? Enjoy the Museum of Fine Arts and historic mining center at Lewarde. Relax by the pool.

Have a drink or eat in our fully renovated brasserie and immerse yourself in the world of local painter Watteau. Meeting or family event to organize? Our flexible lounges up to 200m2 adapt to your needs. Select the bedroom that matches your wish to travel alone, as a couple or as a family.

During your stay at Novotel Valenciennes, take a walk by the vineyard pond or in the alleyways of the Rhônelle garden in the center of Valenciennes. You'll be enchanted by "The Athens of the North"!

We look forward to welcoming you! Our 100% northern team will give you the warm welcome our region is famous for. See you soon at the Novotel Valenciennes.

Evelyne JOEDICKE ホテル経営

ホテルのその他の情報

Enclosed private car park equipped with a Tesla Supercharger
200 m2 of adaptable lounges with natural light
La Balancelle brasserie within the hotel, open to everyone
Tree-lined park and summer terrace
Non-heated outdoor swimming pool open during the summer

当ホテルの客室

客室

Superior Room with 1 double bed and 1 single sofa bed

4 人/最大
23 m² / 247 sq ft

寝具 1 x クイーンサイズベッド
ビュー: プール側また庭園側また中庭側

最小 NaN € NaN EUR Note

税金および費用を含む

1泊 |大人1名

予約する

ご指定の日付ではご利用いただけません空室状況を見る

客室

Classic Room with 1 double bed and 1 single sofa bed

3 人/最大
23 m² / 247 sq ft

寝具 1 x キングサイズベッド
ビュー: 中庭側また庭園側

最小 NaN € NaN EUR Note

税金および費用を含む

1泊 |大人1名

予約する

ご指定の日付ではご利用いただけません空室状況を見る

客室

Classic Room with twin beds and 1 single sofa bed

3 人/最大
23 m² / 247 sq ft

寝具 2 x シングルベッド2台
ビュー: 庭園側また中庭側

最小 NaN € NaN EUR Note

税金および費用を含む

1泊 |大人1名

予約する

ご指定の日付ではご利用いただけません空室状況を見る

客室

TRIBE offer: 2 adjacent rooms

非契約写真

4 人/最大

寝具 1 x ダブルベッドと 1 x ダブルベッド

最小 NaN € NaN EUR Note

税金および費用を含む

1泊 |大人1名

予約する

ご指定の日付ではご利用いただけません空室状況を見る

ホテル所在地

Novotel Valenciennes

Rue de Maugre, Parc Activites l'Aerodrome
59220 ROUVIGNIES
France

GPS:50.337038, 3.454964

+33 3 27 21 12 12

+33 3 27 21 06 02

VALENCIENNES

Railway station

アクセス: 8 km / 4.97 mi 30 min walk / 10 min drive

Cinéma GAUMONT

Cinema district

アクセス: 2 km / 1.24 mi 20 min walk / 5 min drive

Patinoire VAL IGLOO

Sports centre

アクセス: 2 km / 1.24 mi 20 min walk / 5 min drive

Golf MARLY

Golf course

アクセス: 3 km / 1.86 mi 25 min walk / 5 min drive

Théatre DENAIN

Entertainment/theatre district

アクセス: 4 km / 2.49 mi 25 min walk / 8 min drive

Musée Beaux Arts

Museums

アクセス: 5 km / 3.11 mi 25 min walk / 8 min drive

Théatre PHOENIX

Entertainment/theatre district

アクセス: 5 km / 3.11 mi 25 min walk / 8 min drive

Théatre d'ANZIN

Entertainment/theatre district

アクセス: 10 km / 6.21 mi 10 min drive

Casino Saint Amand

Casino

アクセス: 15 km / 9.32 mi 20 min drive

GOLF DE MORMAL

Golf course

アクセス: 20 km / 12.43 mi 20 min drive

Nungesser Aquatic Center

Sports centre

Lewarde Mining History Centre

Museums

Porte du Hainaut park

Park

Scarpe-Escaut regional park

Wood/forest

Lake Chabaud-Latour

Park

Yellow Park Prouvy

Shopping district

Petite Forêt Shopping

Shopping centre/mall

La Balancelle Brasserie

Bar

ホテルサービス

チェックインは12:00からです - チェックアウトは12:00です

敷地内

プール
駐車場
ペット可
レストラン
車椅子でのご利用に対応
Wifi
朝食
バー
会議室
全館禁煙
ルームサービス

La Balancelle - Brasserie Maison

Come discover our brasserie, La Balancelle, with a menu of simple high-quality gourmet cuisine inspired by local recipes and a friendly, relaxed atmosphere. Everyone meets there, so we hope to see you soon!

ミーティングとイベント

ミーティングルームの数: 5
最大の部屋の表面: 30 m² / 322.917 sq ft
最大着席数: 20
宴会の最大収容人数: 0

詳細

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビューアコーホテルズ 4.4/5 740 件のレビュー

トリップアドバイザーの評価 3.6/5 509 件のレビュー

Needs entire revamp

Charlotterose2308 ファミリー - 2024/11/11 トリップアドバイザー認証口コミ

We stayed here enroute to Disneyland Paris from UK with a 3 year old. We booked due to good experiences with Novotel Hotels before - sadly this one did not live up to expectations! The room we stayed in the ground floor, opposite the car park. It was incredibly dated and dirty. The toilet smelled of urine and hadn’t been cleaned adequately. The sofa was ripped and covered with a smelly old blanket. The walls are all artex and painted dark red (the photos are very deceiving). There was nowhere nearby to eat. The breakfast was extremely limited (continental) and one poor lady working (doing the best she could!). Lots of food had run out (toast, jam etc). The man on reception was very kind, but sadly the state of the hotel really let the staff down. This desperately needs an entire revamp. I definitely would not stay here again.

Madame, Thank you for taking the time to write to us following your stay at the Novotel Valenciennes. We are sorry that the service did not live up to your expectations, and we ask you to accept our sincere apologies. We have taken note of all of your comments and apologize for the inconvenience caused. I hope you will give us the opportunity to regain your trust during a future visit. Please do not hesitate to contact me directly. Best regards, Amaury S. Accommodation manager Novotel Valenciennes

It’s our 3rd time, for this one for the week of Christmas 2023, and it has been the best experience so far!

522vanyad Couples - 2024/01/27 トリップアドバイザー認証口コミ

A special thank you to Amaury S. for his amazing hosting management and kindness, thank you to Aurore for her creative skills in our room and for her service and kindness. Gwenn, Abdel and the whole team are simply very attentive and kind. Our room was very nice and fresh, the breakfast: various and delicious, the lobby and the dining area: very stylish and pleasant. We will come back for sure :) Vanya DD & Francois D

Dear Sir, It is with great pleasure that we receive your compliments. We will not fail to share your opinions with our teams. Your satisfaction is the greatest reward for our staff who invest daily to offer you impeccable service. We hope to have the pleasure of welcoming you again very soon. Sincerely, Amaury S. Accommodation Manager Novotel Valenciennes

Odd hotel.

pete f 2023/09/11 トリップアドバイザー認証口コミ

good place to stop

dorotaraeside Solo travel - 2022/08/17 トリップアドバイザー認証口コミ

Dear Madam, It is with great pleasure that we receive your compliments. We will not fail to share your opinions with our teams. Your satisfaction is the greatest reward for our staff who invest daily to offer you impeccable service. We hope to have the pleasure of welcoming you again very soon. Sincerely, Amaury S. Accommodation Manager Novotel Valenciennes

Existing issues weren't mentioned prior to our arrival, no apology or countermeasures from staff

claudiasC8485TU ファミリー - 2022/08/12 トリップアドバイザー認証口コミ

The hotel is nice but, plainly speaking, it was a hot day and we purposely chose this hotel due to the swimming pool. So when we arrived on 2nd August this year, which was a blistering hot day with over 35 degrees outside, with 2 young children in tow, keen to stay a night in a hotel with a pool on our journey to Austria, we were nonchalantly informed at reception that the pool was being fixed and was therefore unavailable on that day. Imagine the disappointment after a long journey on one of the hottest days of the year. We had even booked an option to cancel until 6pm on arrival, so a short email to inform us would have been much appreciated - either to lower the expectations of our tired, bored and overheated children, or just to book somewhere else on our way. The hotel does not mention air conditioning, so we didn't expect much, but the rooms were absolutely boiling and the fan that was in the room did nothing to cool it down. There is an 'air cooling unit' in the room but after trying to get it going and turning to reception for help we were - again quite nonchalantly - informed that this cooling unit wasn't working and they were waiting for a part to fix it. I'm intrigued after reading other reviews, as this seems to have been an issue for at least 2 years? I guess it really is time to get this sorted? The windows only let more hot air in, the aforementioned fan that was provided just moved the hot air from one end of the room to the other, and the temperature in the room finally went below 30 degrees some time after midnight, which gave us quite a short and unpleasant night of sleep. As mentioned in other reviews, I also noticed that there were very thick duvets on the bed which we instantly removed and put on the shelf. The bed sheets were more than enough and more attentive staff would have just not put them on the bed int he first place. All in all I don't blame the hot weather, rather the indifference of the staff towards their customers in a heat wave. I would have appreciated some kind of apology, maybe even an email prior to our stay to warn us that the pool is shut, and a room that is prepared for heat: for example, no duvets, curtains that had been left shut to keep the heat out, maybe a room on the shady side of the building, an offer for a free cold drink at the bar...there are myriads of ways to show your good will! As I said at the beginning, the hotel is nice, I like the reception area, the children's corner, all of it is nice, but the staff was just so demotivated and indifferent towards exhausted and overheated travellers in the face of the issues they were having (and not mentioning until they were queried), that this really spoiled our experience. The change has to come from the management: Proper communication towards customers and staff training, in order to deal with unforeseen (or quite predictable heat related) circumstances, and some investment towards the infrastructure in the hotel, because a working pool and a cool room really are a game changer on a hot day for tired travellers who are paying a good amount of money for a relaxing night in a hotel that mentions a pool on their website.

Dear Madam, Thank you for taking the time to write to us following your stay at the Novotel Valenciennes. We are sorry that the service did not live up to your expectations, and we ask you to accept our sincere apologies. We have taken note of all of your comments and apologize for the inconvenience caused. We regret that you suffered from the heat in your room. We just went through a heat wave and our air cooling system was unable to cope with the very hot weather. We are sincerely sorry and apologize to you. I hope you will give us the opportunity to regain your trust during a future visit. Please do not hesitate to contact me directly. Best regards, Amaury S. Accommodation manager Novotel Valenciennes

との提携 TripAdvisor

ウェブユーザーの評価

その他のウェブユーザーの評価

163 件のレビュー 9/10 ロケーション
367 件のレビュー 5.9/10 客室
419 件のレビュー 9.2/10 サービス
6 件のレビュー 8.3/10 インターネット
169 件のレビュー 7.4/10 朝食
125 件のレビュー 5.9/10 清潔さ

36 件のレビュー 9/10 ロケーション
67 件のレビュー 5.7/10 客室
85 件のレビュー 8.7/10 サービス
32 件のレビュー 7.5/10 朝食
32 件のレビュー 5.7/10 雰囲気
25 件のレビュー 5.3/10 清潔さ

17 件のレビュー 8.8/10 ロケーション
81 件のレビュー 5.2/10 客室
82 件のレビュー 9.1/10 サービス
47 件のレビュー 5.8/10 快適さ
29 件のレビュー 5/10 雰囲気
28 件のレビュー 7/10 朝食
24 件のレビュー 5.8/10 清潔さ
8 件のレビュー 3/10 お値打ち度

20 件のレビュー 9.2/10 ロケーション
39 件のレビュー 5.9/10 客室
52 件のレビュー 9.5/10 サービス
22 件のレビュー 7.3/10 朝食
13 件のレビュー 6/10 清潔さ
10 件のレビュー 5.8/10 雰囲気

6 件のレビュー 9.1/10 ロケーション
12 件のレビュー 5.4/10 客室
16 件のレビュー 9.3/10 サービス
10 件のレビュー 6.6/10 快適さ
6 件のレビュー 5.8/10 清潔さ

入会は無料です

このホテルを予約する際：

ステータスポイントとリワードポイントが貯まります
リワードポイントを使うことができます
特典を利用します
メンバー限定料金が利用可能
メンバー限定料金が利用可能

周辺の他の施設

hotelF1 Valenciennes Douchy les Mines

お客さまの声 (確認済みレビューアコーホテルズ) 3.1/5 (125 件のレビュー)

At 4.543 km

ホテルを表示

ibis budget Valenciennes Petite Forêt

お客さまの声 (確認済みレビューアコーホテルズ) 4.5/5 (223 件のレビュー)

At 4.67 km

ホテルを表示

ibis Styles Valenciennes Petite Forêt

お客さまの声 (確認済みレビューアコーホテルズ) 4.9/5 (894 件のレビュー)

At 4.69 km

ホテルを表示

ibis Valenciennes 3 つ星

お客さまの声 (確認済みレビューアコーホテルズ) 4.6/5 (554 件のレビュー)

At 5.26 km

ホテルを表示

Mercure Valenciennes Centre Hotel 4 つ星

お客さまの声 (確認済みレビューアコーホテルズ) 4.7/5 (676 件のレビュー)

At 5.453 km

ホテルを表示

Ibis Douai Dechy 3 つ星

お客さまの声 (確認済みレビューアコーホテルズ) 3.8/5 (5 件のレビュー)

At 24.046 km

ホテルを表示

ibis Cambrai 3 つ星

お客さまの声 (確認済みレビューアコーホテルズ) 4.2/5 (382 件のレビュー)

At 25.916 km

ホテルを表示

Ibis Styles Douai Gayant Expo Train Station 3 つ星

お客さまの声 (確認済みレビューアコーホテルズ) 4.7/5 (650 件のレビュー)

At 26.492 km

ホテルを表示

Rouvigniesのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。

Novotel Valenciennes 4 つ星

説明

ホテルのその他の情報

当ホテルの客室

Superior Room with 1 double bed and 1 single sofa bed

Classic Room with 1 double bed and 1 single sofa bed

ホテル所在地

アクセスと交通機関

ホテルサービス

La Balancelle - Brasserie Maison

BAR

朝食

プール

ミーティングとイベント

お客様のご意見

ウェブユーザーの評価

周辺の他の施設