ibis Douai Centre 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 348 件のレビュー

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Place Saint Amé, 59500 DOUAI, France

説明

ホテルのその他の情報

  • In the historic city center, close to the Court of Appeals

  • Listed historic building

  • Bar with beautiful outdoor terrace

  • 320 ft² to 1180 ft² meeting rooms

  • Free Parking

当ホテルの客室

ホテル所在地

ibis Douai Centre

Place Saint Amé
59500 DOUAI
France

GPS:50.368412, 3.074112

電話番号
ファックス +33 3 57 10 42 71

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

BAR RENDEZVOUS

Visit our friendly bar where you can enjoy an aperitif and try our baked and simmered dishes along with a selection of appetizers and desserts.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  348 件のレビュー

トリップアドバイザーの評価  4.0/5  459 件のレビュー

Centrally located hotel with friendly staff

トリップアドバイザーの評価 4.0/5

Wanderer60556121322 Couples - トリップアドバイザー認証口コミ

This Ibis is run by a friendly, enthusiastic and helpful team. Parking is convenient outside the front of the hotel and it is in a quiet neighbourhood. Breakfast is good and the coffee excellent. It’s perfect for a stopover. The hotel is in an historic stone building dating from the 17th century, next to the old cannon foundry which closed in 1867 (this has a pleasant garden dating from 1990 which is easily accessible). Little of the old character of the hotel remains but the consequence of its age is that the positioning of windows is strange. They all have new good quality secondary glazing but the old wooden windows are scruffy and hard to maintain. It shows. Rooms have individual electric heaters but there is no air conditioning - I would not want to stay here in hot weather. The bathroom was the smallest I have experienced outside a cross-channel ferry. It worked OK though but as ever Ibis towels are a bit small and a bit thin. It’s a good hotel for a stopover - the beds are very comfortable and quiet - but unless you have a reason to be in Douai then Arras, Amiens or Lens are better options. Douai has little to offer the visitor apart from its spectacular belfry and the town itself is rather rundown.

Dear Wanderer60556121322, We very much appreciate your comments regarding your stay at the ibis Douai Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not bad at all

トリップアドバイザーの評価 5.0/5

867ians Couples - トリップアドバイザー認証口コミ

We stayed here for one night as guests of Renault and had a very pleasant and peaceful stay. Staff were very friendly and although our room was small, it was still very comfortable. There is a small bar area in reception which is welcoming. The lift is tiny but ok for two without much luggage. At busy times it is easier to use the stairs. When it comes to breakfast, this hotel has a better selection and choice than some more expensive establishments. We were really impressed. There is a car park outside and the hotel appears to be in a central location. Well worth staying here if in the area!

Not upto standard needs renovation..

トリップアドバイザーの評価 2.0/5

Elaine C トリップアドバイザー認証口コミ

The rooms I felt were overpriced. Small rooms with tiny bathrooms for a couple. It was an old bathroom which needed renovating. Old towels. 3 very tired pillows. Sheets unchanged after a 4 day stay. Thin walls. Leaves not swept up at the bottom of the steps at the entrance to the hotel. The entrance hall needed hoovering. The lift needed freshening up. It smelt. We stayed for rugby. The chambermaids did their best. Generally more cleaning required. Ideal for the centre. We have booked Le Torquet for March next year. 117 Euros a night !!..In a large new room.

Dear ElainecI8385HS, Thank you for taking the time to tell us about your experience at the ibis Douai Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

A Pleasant Surprise

トリップアドバイザーの評価 4.0/5

Annie C トリップアドバイザー認証口コミ

This hotel was so much better than we expected! Yes, the rooms are tiny but they are clean and have everything that is needed. The location is brilliant in the old town with free parking outside the front door. The best thing was the staff who, without exception were brilliant! The business meeting taking place in the room next door to the breakfast room was a bit off-putting but for a one night stay this hotel was perfect.

Dear Anncolly, We very much appreciate your comments regarding your stay at the ibis Douai Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Wouldn’t want to return

トリップアドバイザーの評価 3.0/5

Y3528PBcarolinem ビジネス - トリップアドバイザー認証口コミ

Nice location but it’s a bit quirky …. Staff lovely ….. interior is jazzy a bit of a tasteless conversion of a lovely building…. the rooms are clean but TINY !!? Don’t book a single,the lift is also tiny defo not wheelchair friendly …. It has a youth hostel feel.

Chère Y3528PBcarolinem, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Nous vous souhaitons une très bonne journée.

との提携 TripAdvisor

その他のウェブユーザーの評価

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