Mercure Paris Le Bourget Hotel

Note Kundenmeinungen (Bewertung ALL) 3.5/5 407 Bewertungen

Bestpreisgarantie
Mercure Paris Le Bourget Hotel - Image 1
Mercure Paris Le Bourget Hotel - Image 2
Mercure Paris Le Bourget Hotel - Image 3
Mercure Paris Le Bourget Hotel - Image 4
2 Rue Jean Perrin, LE BLANC MESNIL CEDEX, 93150 LE BLANC MESNIL, Frankreich

Beschreibung

Hotel-Extras

  • In der Nähe der Flughäfen Le Bourget und Roissy CDG sowie des Stade de France

  • 4 Tagungsräume, davon 2 flexibel nutzbar, mit 240 m² für bis zu 220 Personen

  • Inmitten viel Grün

  • Das Restaurant „Les Aviateurs“ und seine hausgemachte Küche

Unsere Unterkünfte

Dieses Hotel buchen
Zimmer 1

Lage des Hotels

Mercure Paris Le Bourget Hotel

2 Rue Jean Perrin, LE BLANC MESNIL CEDEX
93150 LE BLANC MESNIL
Frankreich

GPS:48.953152, 2.450349

Tel
Fax +33 1 45 91 08 27

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Parkplatz
  • Haustiere nicht erlaubt
  • Restaurant
  • Rollstuhlgängig
  • WLAN
  • Frühstück
  • Bar
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice

LES AVIATEURS

Sobald das Wetter schön ist, genießen Sie unsere Außenterrasse und saisonale Gerichte voller Geschmack.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  3.5/5  407 Bewertungen

Note Kundenmeinungen 3.5/5

Anonym Familien - Bestätigte Mitteilungen ALL

Dear Yusuf, Thank you very much for your positive feedback and for your kind words about our hotel and its quiet location. We are delighted to hear that you would give us 10 out of 10 overall. We are, however, sincerely sorry that the cleanliness of your room did not meet your expectations and, even more importantly, that your concern was not handled appropriately when you brought it to our team’s attention. This is certainly not the level of service we aim to provide. Your comments have been shared with our housekeeping and management teams so that we can reinforce our cleaning checks and ensure that concerns raised by our guests are addressed promptly and professionally. Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back and providing you with the experience you deserve. Best regards Marco

Note Kundenmeinungen 0.5/5

Anonym Geschäftsreisende - Bestätigte Mitteilungen ALL

Dear, Thank you for taking the time to share your experience. We are sorry to hear that your stay did not meet your expectations. Our hotel is currently undergoing extensive renovation work to improve the comfort and overall experience of our guests. These improvements are still in progress, and we are confident they will provide a much more enjoyable stay in the near future. Thank you as well for your comments regarding our staff. We will share your feedback with our team, who strive every day to provide the best possible service. We will also continue our training efforts to further improve the quality of our hospitality. We are pleased to know that you enjoyed our breakfast. However, we sincerely regret that your dinner did not meet your expectations. Your comments will be shared with our restaurant team so that we can identify areas for improvement. We hope to have the pleasure of welcoming you back once our renovation work has been completed, so you can discover our fully refurbished hotel. Best regards Marco

Note Kundenmeinungen 2.0/5

Oliver F. Geschäftsreisende - Bestätigte Mitteilungen ALL

Dear Oliver, Thank you for taking the time to share your feedback. We are sorry to learn that your stay did not meet your expectations. Our hotel is currently undergoing an extensive renovation programme designed to enhance the comfort and quality of our facilities. Unfortunately, the recent period of extreme heat delayed the renovation of our outdoor swimming pool, meaning we were unable to meet the initially planned reopening date. We sincerely apologize for this disappointment. We also regret that you felt our restaurant team was overwhelmed during your visit. Your comments have been shared with the relevant departments so that we can continue improving the quality of our service. Regarding the garden and terrace areas, we would like to clarify that the hotel's landscaped areas are regularly maintained by our teams. If some of the surrounding areas appeared neglected, these are part of the public domain and are maintained by the local authorities, which is unfortunately beyond our control. Finally, we understand that some of our rooms do not yet reflect the standard we are working towards. The ongoing refurbishment is part of a significant investment to modernize the hotel and provide a much-improved guest experience. We appreciate your honest feedback and hope to have the opportunity to welcome you back once these improvements have been completed. Best regards Marco

Note Kundenmeinungen 0.5/5

Benjamin S. Geschäftsreisende - Bestätigte Mitteilungen ALL

Dear Benjamin, Thank you for taking the time to share your feedback. We are sincerely sorry to learn about the inconvenience you experienced during your stay. We deeply regret that the issue with your shower was not resolved promptly after it was reported. This is not the level of service we strive to provide, and we fully understand your frustration, especially as the problem affected your comfort throughout your stay. Please accept our sincere apologies for this shortcoming. Your comments have been shared with our maintenance and management teams to ensure that such situations are handled more efficiently in the future. We appreciate your feedback, as it helps us improve our services, and we are truly sorry that we were unable to provide you with the experience you expected Best regards Marco

Note Kundenmeinungen 1.0/5

Fabien L. Geschäftsreisende - Bestätigte Mitteilungen ALL

Dear Fabien Thank you for taking the time to share your feedback. We are sorry to learn that your stay did not meet your expectations. We understand your disappointment regarding the room and the lack of air conditioning. Please note that our hotel is currently undergoing a major refurbishment programme, including the installation of a new air conditioning system, to significantly improve our guests' comfort. We also apologize that the swimming pool was unavailable during your stay. The pool is currently being renovated, and unfortunately the recent period of extreme heat delayed the completion of the works, preventing us from reopening it as originally planned. Regarding the welcome drink voucher, we regret that the available selection did not meet your expectations as an ALL Gold member. We also sincerely apologize if the attitude of our bartender did not reflect the level of hospitality you expected. Your comments have been shared with the relevant teams. We appreciate your honest feedback, as it helps us improve our services. We hope to have the opportunity to welcome you again once our renovation programme has been completed and provide you with a much-improved experience. Best regards Marco

So bewerten andere Internetnutzer unser Hotel

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  • 101 Bewertungen 4.8/10 Frühstück

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