Mercure Paris Porte de Versailles Expo Hotel 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 1.666 görüş

Mercure Paris Porte de Versailles Expo Hotel - Image 1
Mercure Paris Porte de Versailles Expo Hotel - Image 2
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Mercure Paris Porte de Versailles Expo Hotel - Image 4

Açıklama

ALLSAFE onaylı otel

Otel ekstraları

  • Hotel certified ALLSAFE

  • Beside "Porte D" at Parc des Expositions/Hall 7. Covered private parking

  • 19 modular and fully equipped meeting rooms with daylight, 750m²

  • Millésime restaurant, modern and warm, French cuisine

  • Family rooms, possibility of adjoining rooms. Just ask!

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Otelin konumu

Mercure Paris Porte de Versailles Expo Hotel

36 38 rue du moulin
92170 VANVES
France

GPS:48.827125, 2.292001

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Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

BISTRO MILLÉSIME

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Daha fazla bilgi edinin

ALL Puanlama  4.4/5  1.666 görüş

TripAdvisor Derecesi  4.0/5  118 görüş

Wouldn't stay here again

Tripadvisor puanı 2.0/5

thaque2016 TripAdvisor onaylı yorum

We are currently here- family of 4 and the city is great however I regret picking this hotel. We opted for something that was reasonably priced over luxury. However, even then this has not met ours standards. ROOM: The room itself if fine. Very limited space to hang clothes etc but it's expected. Beleive it or not, the rooms are baking hot even for February!!! To the point that all the chocolate the children bought melted over night. The fan in the room doesn't work. They state they have AC but these are switched off over the winter, which I know is standard across many hotels and countries. We have been sleeping with the windows open, which is fine. But then all night you can hear the noise as hotel is right on the main roads ie trams, parties etc. We asked for a free standing fan or an alternative, however they don't have any fans. We were given enough towels the first night and after been out all day exploring with children we have come back to find, half of our towels are dirty! BREAKFAST our son as a number of food allergies so we carry a lot items with us. However, nothing is labelled in tbe Breakfast buffet. We constantly had to ask what foods have egg, milk or nuts in them. And pretty much everything bar the fruit and cereal has those. No soya/oat milk but we took our own. Overall the variety is minimal however our daughter is happy as she gets to just have the pancake and Nutella! Pretty disappointed. Honestly just thought the standards would be better. We wouldn't choose to stay here again.

Poor breakfast

Tripadvisor puanı 2.0/5

giannis1010 Aileler - TripAdvisor onaylı yorum

The room was spacious, modern, and quite clean. The neighborhood was very quiet but lacked dining or drinking options. The metro station is almost 1 km away. A major issue with the hotel is the breakfast; it was very poor, even for a 2-star hotel, let alone a 4-star one. They rarely replenished the breakfast items, and only upon request. I was really disappointed with the breakfast offering.

Bonjour Giannis1010, Tout d’abord merci pour votre commentaire et votre retour d’expérience dans notre établissement. Nous sommes navrés que vous n’ayez pas été totalement satisfait de votre séjour. La satisfaction de nos clients est très importante pour nous. Sachez que nous prenons en note tous les retours afin d'améliorer nos services. Nous espérons avoir la chance de vous accueillir de nouveau pour vous procurer une meilleure expérience. En vous souhaitant une merveilleuse journée, Séverine MOIRE Directrice générale

Really enjoyed our stay - spotlessly clean, breakfast was fab, nice part of Paris 👍👍👍

Tripadvisor puanı 5.0/5

Mishkins23 TripAdvisor onaylı yorum

We had a surprisingly pleasant stay at the Mercure Porte de Versailles. Some of the reviews below are not very complimentary and we were a bit worried but the hotel is really nice and in a chilled residential area of Paris. Breakfast was excellent - with an amazing choice of fruit, cheeses, cooked meats and even a pancake machine. We enjoyed our breakfast there every day - many thanks to the amazing breakfast teak staff who worked tirelessly every morning. It’s a busy hotel with many guests. There was a great selection of hot drinks (Nespresso coffee and tea). Speaking of food and drinks, the bar / cafe in the hotel is lovely too. I would recommend room service food - we had really nice tea and coffee at the bar and room service dinner (recommend the cooked meats selection (enough for two)). The rooms were spotlessly clean - again, compliments to the cleaning staff! The standard of their work is impressive! The beds were faultlessly made and the rooms were also super clean! Thank you! Nuxe hand soap and shower gel plus Kusmi tea - felt very spoit!! Finally, a couple of negative points: Yes, the paper cups mentioned below and not having means to transport water from the cooler down the corridor to your room - not great! The hotel should provide glass or metal bottles for people to take 0.5 litre or a litre back to their room. We made multiple trips (and used the kettle in the end to transport water for all of us in the room). There was a slightly unpleasant drainage perhaps smell in our bathroom when we arrived. Perhaps this is unavoidable; we chose to ignore it as we were too tired to move after our travel. Finally, reception - generally, very friendly and welcoming, some super helpful receptionists there. Unfortunately, one of them was rather rude to a member of our party who tried to book a taxi. She was short-tempered and condescending when all that she was asked to help with was to book a taxi. We considered talking to the hotel manager but a) had no idea who they were (they might have even been this rude individual) and b) decided to try and not spoil our break. This happened at the start of our stay. All I would suggest to the hotel manager is remind all their reception staff is that they should treat all their guests with respect and politeness, especially when all you are asked is to book a taxi. Surely that is not too much to ask for if you work in hospitality. Would still stay here again but wish our experience had not been soured a bit by the rude, impatient receptionist. PS Recommend the 15th Boulevard bistro near the hotel for food - amazing pizza, salad and nice ice cream. PPS We noticed that the windows open fully even on high floors which we found unsettling as that’s not child-safe.

Dear Mishkin, Thank you very much for your detailed review of your stay at the Mercure Porte de Versailles hotel. It is a pleasure to read that you enjoyed our establishment, our breakfast, the bar/café, and that the cleanliness of our rooms as well as the Nuxe and Kusmi Tea products lived up to your expectations. We are also delighted to receive your compliments on our breakfast staff and cleaning team. Your words of encouragement will be shared with them. Regarding the negative points you mentioned, we are sincerely sorry for the inconvenience you encountered. We take note of your comments. Regarding the incident with the member of our reception staff, we apologize for this lack of courtesy. Please be assured that we will take the necessary measures to improve the quality of our customer service. We hope that despite these inconveniences, you had a pleasant stay with us and that we will have the opportunity to welcome you again in the future. Best regards,

Good experience

Tripadvisor puanı 5.0/5

French-Doctor İş - TripAdvisor onaylı yorum

Excellent hotel for business or even a family week-end. Excellent breakfast and dinner. Even if it is probably the usual parisian price, the parking is a little to expensive : 20€/night. A groud floor too crowdy and noisy. However, the rooms are well equipped, clean and silent.

Hello French Doctor, Thank you for taking the time to share your experience at our hotel. We're delighted you enjoyed our breakfast and our restaurant and bar area. We're glad you enjoyed your room. Thank you for choosing us for your stay. Wishing you a wonderful day, Anissa M'PEMBA Community Manager

Poor service, didn’t feel like they made it easy

Tripadvisor puanı 3.0/5

Katy G İş - TripAdvisor onaylı yorum

Stayed for a conference. Reception service was chaotic, super slow check in and my colleague had problems with a leaky bathroom they didn’t rush to resolve. Strange system where there are no glasses in the room, you have to pay for a plastic bottle that leaked, and my room was noisy next to the lift.

Dear Katy G, Thank you for taking the time to share your comments following your stay at our establishment. We are very sorry to hear that your experience did not live up to your expectations. Please accept our apologies for the problems you encountered at check-in and for the inconvenience caused by the leak in your colleague's bathroom. Disposable cups are available in your rooms and near the water fountain opposite the elevators on the first floor, for those who do not wish to purchase reusable bottles. We are also sorry to hear that your room was noisy due to its proximity to the elevator. If we had been informed of this problem during your stay, we would have been happy to offer you a quieter room. We would like to assure you that your satisfaction is our priority and that we are committed to improving the quality of our services. We sincerely hope that we will have the opportunity to welcome you back to our establishment to offer you a more pleasant experience. Best regards, Anissa M'PEMBA Community Manager

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