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蒙马特尔圣心美居酒店 4 星

客户意见评级 4.4/5 9,454 评论

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酒店其他优惠

  • 获得必维国际检验集团的安心悦界认证

  • 我们的尊享房可俯瞰巴黎纪念碑和屋顶美景

  • 交通便利:距离 2 条地铁线路只有 200 米(219 码)

  • Wojo 共用办公区,全天候开放

  • 全天候开放的健身房

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 12h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 公共室内停车场 付费服务
  • 残疾人士的便利设施
  • 可携带宠物 付费服务
  • 按需婴儿看护
  • 全禁烟宾馆
  • 使用空调
  • 酒店使用的语言
  • 接待处全天候开放
  • 提前入住/延迟退房 付费服务
  • 洗衣房
  • 精品店/购物
餐饮
  • 早餐 付费服务
  • 1 酒吧
  • 客房服务
休闲和活动
  • 健美中心
  • 按需婴儿看护
商务服务
  • 1 会议室
  • Web Corner on a Mac
  • 提供复印/打印服务

酒店位置

蒙马特尔圣心美居酒店

科兰古街 3 号
75018 巴黎
法国

电话: +330144697070

传真: (+33)1/44697071

从 12h00 办理登记入住手续

从 12h00 办理退房手续

  • PORTE DE CLICHY公交站 :  54路 PLACE DE CLICHY站

  • PORTE DE MONTMARTRE公交站 :  95路 RUE CAULAINCOURT

  • PORTE DE VERSAILLES 公交站 :  80路 RUE CAULAINCOURT

  • PLACE DE CLICHY :  13 , 2 PLACE DE CLICHY

  • 乘飞机

    PARIS ORLY 达到 25公里 / 15.63 英里

  • 乘飞机

    PARIS ROISSY CDG 达到 20公里 / 12.5 英里

  • 乘直升机

    HELIPAD ISSY 达到 8公里 / 5 英里

  • 乘火车

    GARE SAINT-LAZARE 达到 1公里 / 0.62 英里

  • 乘火车

    GARE SAINT-LAZARE 达到 1公里 / 0.62 英里

  • 乘火车

    PARIS EST 达到 3公里 / 1.86 英里

  • 乘火车

    PARIS NORD 达到 1公里 / 0.63 英里

  • 乘火车

    PARIS NORD 达到 2.5公里 / 1.55 英里

  • 乘火车

    PARIS ST LAZARE 达到 1公里 / 0.63 英里

GPS :48.885048, 2.329923

我们的客房

我们宽敞现代的高级房和尊享房提供舒适宜人的生活空间,是您商旅或休闲住宿的不二之选。您可从我们的客房欣赏巴黎名胜古迹美景。

高级房,配备 1 张双人床

  • 最多人数: 2
  • 面积: 从 26 / 280 sq ft
  • 景色: 位于城市边 *

视情况而定

  • 客房内的无线网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电

尊享房,配备 1 张双人床,可欣赏埃菲尔铁塔或圣心大教堂景观

  • 最多人数: 2
  • 面积: 从 26 / 280 sq ft
  • 景色: 拥历史景观, 位于城市边 *

视情况而定

  • 客房内的无线网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电

高级房,配备 2 张单人床

  • 最多人数: 2
  • 面积: 从 25 / 269 sq ft
  • 景色: 位于城市边 *

视情况而定

  • 客房内的无线网络
  • 免费客房内矿泉水
  • 卫星/有线彩电

高级房,配备 1 张双人床和 1 张沙发床

  • 最多人数: 3
  • 面积: 从 26 / 280 sq ft
  • 景色: 位于城市边 *

视情况而定

  • 客房内的无线网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电

高级房,配备 2 张单人床和 1 张沙发床

  • 最多人数: 3
  • 面积: 从 26 / 280 sq ft
  • 景色: 位于城市边 *

视情况而定

  • 客房内的无线网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电

多间客房房优惠:2 间房距离很近

  • 最多人数: 4
  • 客房内的无线网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电
客房

酒店餐厅和酒吧

18.75 BARLOUNGE TERRASSE

在 SpeakArt 酒吧的时尚氛围中放松身心,品尝我们精选的可口小吃和甜点或丰盛大餐。夏天,您一定会爱上巴黎中部树木成荫的露台。

非合约照片

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日
午餐

您的会议和活动

我们的会议室

  • 会议室数量:1

  • 最大面积:70 平方米

  • 最大容量:50 个人

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蒙马特尔圣心美居酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.4/5

9,454 评论

tripadvisor

TripAdvisor 评级 4.0/5

3,107 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Good alternative

Tripadvisor 评级 4.0/5

Herr-Luisito Friends getaway - 05/11/2019 经 TripAdvisor 认证的评论

Nice hotel, rooms and lobby are clean, good location, comfortable bed. Staff were not too friendly, sometimes distracted on the phone, chatting each other. Furthermore, we were refused to have a drink in the room next to the reception, even it was completely empty, we did not behave rude, disordered or noisy, then it does not make sense to have it as "available" if guests cannot use it. Dissapointing.

Close to the Moulin Rouge

Tripadvisor 评级 4.0/5

yannickgu Couples - 20/10/2019 经 TripAdvisor 认证的评论

The staff is attentive and the service very good. The room was perfectly well maintained. The hotel, located a stone's throw from the Moulin Rouge, offers a very pleasant place to stay and all the usual services.

Thank you Yannick for your nice review following your stay at the Mercure Paris Montmartre. We will be happy to welcome you again soon ! Clémence, Guest Experience Manager

Great Weekend Break

Tripadvisor 评级 4.0/5

Kate U Friends getaway - 14/08/2019 经 TripAdvisor 认证的评论

Stayed for a long weekend - breakfast was below average and some of the staff were not very helpful but overall enjoyed the stay and would recommend. I would book another Mercure hotel based in this stay.

5 stars, BUT......

Tripadvisor 评级 5.0/5

le-dolly Couples - 08/08/2019 经 TripAdvisor 认证的评论

We have stayed many times at this hotel over the past 2 decades and are always more than satisfied, BUT, this time there was a broken shower in our room and repeated requests, to front desk staff and the floor manager over four days had the result of nothing being done to rectify the problem. A plumber did call on the room, but said he would return the next morning as he was unable to repair the fault. HE DID NOT RETURN, and the fault remained so for the rest of our stay. Luckily as we are expert bricoleurs and the fault was not insurmountable,we were able to sort the problem with a small length of string. Otherwise the stay was more than pleasant, the staff were more than courteous and in the main, helpful. The general public areas are clean and tidy. The Bar is good with an outside terrace, but a little pricey. Breakfast is something to behold, fantastic. Hot cooked food, unlimited hot drinks, cold buffets and breads make for a very wholesome start to the day. Even with the niggles at the start of this review, I have no hesitation of recommending this hotel.

Hello Thank you for this very good grade and recommendation. Please accept our apologies for the situation encountered about the broken shower in your room. Of course, it is abnormal that the problem has not been solved by our teams and I am sorry for the inconveniences. Your remark has been forwarded to our technical manager so that it does not happen again. Despite this, we are happy that you had a pleasant stay with us and we hope to see you again soon in Montmartre. Best regards, Clémence, Guest Experience Manager

a simple hotel is a very good location

Tripadvisor 评级 3.0/5

111nancye Couples - 27/06/2019 经 TripAdvisor 认证的评论

I think that a prestige room should have offered a complimentary breakfast, and that the room for which we paid more should have more nicely appointed. (I thought that 19 euros for a breakfast was too much - even by Parisian standards..)

Hello Nancy, Thank you for your feedback. We are sorry to read that our Privilege room did not meet your expectations. Breakfast can be included with our Privilege rooms, depending on the offer you choose to book. Moreover, in addition to a beautiful view on the Eiffel Tower or the Sacré-Coeur, our Privilege Rooms offer additional comfort in comparison to our Superior Rooms: mini bar with drinks offered, memory pillows, bathrobes and slippers, Nespresso coffee, toiletries in the bathroom, etc. I remain at your disposal if you need further information. Best regards, Clémence, Guest Experience Manager

Great location and great rooms

Tripadvisor 评级 5.0/5

chamin36 Couples - 11/06/2019 经 TripAdvisor 认证的评论

This was a great stay in Paris as rooms were big enough compare to Paris hotels. Also clean rooms and I already got a free upgrade been an Accor member. This was at a great location too as many restaurants by walking distance and train stations are located within few minutes of walking distance too. Only disappointment I had when I went to check-in one of the girl at the reception said theirs no room available without listening or checking my booking as I went early on the day to check-in but I have already paid for previous night so she shouldn't have spoken to me like that.But I was unable to make it for my 1st night due to flight cancellation. And I was in a rush to get ready to go to Roland Garros Semi Final Matches so I needed my room ASAP. Luckily other gentleman at the reception quickly act on it and sort out my room straightaway. I do recommend this place very much.

Hello, Thank you for taking the time to share your experience. We are delighted that you had a great experience at the Mercure Paris Montmartre. We hope to see you again soon ! Best regards, Clémence, Guest Experience Manager

Could have been better

Tripadvisor 评级 3.0/5

jacqui_payne1 Couples - 01/05/2019 经 TripAdvisor 认证的评论

I thought this hotel was below the general standard of a Mercure Hotel. Paper cups for tea and coffee. We were told we had a nil balance on our account when we checked out, yet there was an extra fee charged after check out. We had pre paid our accommodation.

Hello Mrs Payne, Thank you for taking the time to share your experience. We are sorry that your stay has not been up to your expectations, and we beg you to accept our sincerest apologies for the disappointment this has caused you. Could you please give us more details concerning the extra fee charged after your check-out ? Best regards, Clémence, Guest Experience Manager

4 starts with amenities from 2 starts hotel

Tripadvisor 评级 3.0/5

Radek D Family - 01/01/2019 经 TripAdvisor 认证的评论

I couldn't believe that 4 starts hotel offer tea or coffee in the room in the paper cup. Is it so difficult to put ceramic cup in the room? Bathroom standard like in Ibis. One body wash for all. Really poor. Even as Silver Accor Club member I had to pay for late check in (even if it is my status privilege). I really consider my loyalty to this hotel chain

Dear Radek, Thank you for taking the time to tell us about your experience. We are sorry that your room has not been up to your expectations, and we apologize for the disappointment. We strive to offer you the best quality of service for your stays; therefore, your opinion is very valuable and we will share it with our colleagues working on Mercure standards. Best regards, Clémence, Guest Experience Manager

Trip to Paris

Tripadvisor 评级 5.0/5

Ollason Couples - 06/08/2018 经 TripAdvisor 认证的评论

Very clean hotel. Not noisy at night. Staff extremely helpful. Superb location for metros and buses. Breakfast a little pricy but plenty of choice. Lovely terrace bar open until midnight for a nightcap. Will definitely stay here on our next trip to Paris.

Hello, Thank you very much for this very nice review ! It's a real pleasure for us to read that you will definitely stay with us on your next parisian trip ! Best regards, Clémence, Customer Experience Manager

Modern, clean, great location!

Tripadvisor 评级 4.0/5

835craigv Couples - 28/05/2018 经 TripAdvisor 认证的评论

We stayed at the Mercure Paris Montmartre Sacre Coeur for one night - the last night of a 4 week trip to France. We chose the hotel due to its proximity to the Moulin Rouge (we had tickets for a show) and also the Basilica. We stayed in a privilege room and loved the modern decor including glass walled bathroom and windows that could be opened. The staff, in particular, were very helpful in determining routes to the airport for our departure. While we didn't eat at the restaurant, we did enjoy a few cocktails at the bar after the Moulin Rouge show!

Dear Craig, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay in our Privilege room and hope to see you again very soon. Best regards, Clémence Customer Experience Manager

A little disappointing but reception staff were lovely.

Tripadvisor 评级 3.0/5

Emma805 Family - 15/04/2018 经 TripAdvisor 认证的评论

We had two rooms and our room used the pull out sofa for our daughter. Unfortunately at one point the mattress on the sofa bed slipped to the side and the state of the floor underneath was pretty horrific with nail clippings, dust and hair/hairclips. We had a few other small niggles like the shower head being on a static holder which was very low. I'm only 5 foot 4 and i had to take it out and hold it to shower myself. My husband is 6 foot and hurt his back trying to shower. The adjustable holder had clearly broken at some point but hadn't been fixed and the lowest point was used as the holder which seemed ridiculous. Other small issues were the teacups which were paper. Having stayed in numerous Accor hotels around the world, we were very surprised at this as there is a big focus on reducing paper cup waste and we've never experienced this before. We would have much preferred a porcelain mug as we didn't feel we could reuse a paper cup for second cups of tea/coffee (not that it was particularly well stocked!). The final concern was the breakfast which was a bit miserly. We have previously stayed in the Ibis next door and found there to be just as much selection and therefore felt the extra €9 per person to be unjustified. Saying all that, the beds were comfortable and the staff friendly. It is well situated and the rooms are a decent size.

Dear Emma, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Montmartre Sacre Coeur. I am sincerely sorry that your experience with our rooms did not meet your expectations; please allow me to express my sincerest apologies. Of course, this is the type of feedback that we are very disappointed to read. However, it is important for us to receive them as it is a great help for us to improve our services. And most of all, it is essential to us to be alerted when one of our guests is not satisfied. The events you describe are clearly not in line with the quality of service we want to offer to our guests. I personally alerted our Housekeeping Manager about your experience and we will do our best to make sure that these exceptional mistakes do not recur. Again, we beg you to accept our sincere apologies. Sincerely, Clémence Customer Experience Manager

Nice stay, fair price, but things to improve

Tripadvisor 评级 4.0/5

Polina_Moscow_Paris Solo travel - 03/02/2018 经 TripAdvisor 认证的评论

I quite liked my stay in the hotel overall, but there were things to improve. The toilet smelt smoke very much, it was hard to breathe there. Looks like the person living in the room before me smoked there a lot, and I wonder why the room maids did not tell the administration about this, and they did not stop this at once. The room is big, but not well thought over: even Ibis hotel rooms (situated in the same building) have more space for storage (shelves etc.). The partition in the bath-tub was quite small, and it was hard not to have the water on the floor when taking a shower. And the button that switches the water in the shower was broken when I arrived. It was repaired only the next day when I asked for it. Again it is really strange for me that room maids did not report this in time (before my arrival), as they certainly knew about the problem. I was surprised to see that only shower gel in the bath tab and a soap were offered as free toiletries. This is not the level of a 4* hotel. Fortunately I always have everything with me, but other guests can be really disappointed. The bed was tough for me, but I really appreciated the silence that I had at night during my stay. The wardrobe is open and big. One lady on the reception was not very welcoming. While the lady in the breakfast room was extremely nice and helpful, and the breakfast itself is very good. The location is not bad, near Moulin Rouge and 2 metro lines, but the neighbourhood is not very nice.

Dear Polina, Thank you for your very complete review concerning your stay at our hotel. Be assured that we have made the necessary to improve the quality of our services. We everyday strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We look forward to welcoming you back to the Mercure Paris Montmartre. Best regards, Clémence Customer Experience Manager

Great Location, good hotel

Tripadvisor 评级 4.0/5

isabellemV2537EH Solo travel - 05/11/2017 经 TripAdvisor 认证的评论

Very clean and quiet hotel. Good size rooms and nice view on the sacre coeur. The bed was a bit hard though and the pillows are made with foam which was not great. The bar is nice and the terrace is probably great to use in summer.

Dear Isabelle, Thank you for taking time to share your review on TripAdvisor. I'm glad to read you enjoyed your stay here, and I hope we will have the pleasure of welcoming you back in our hotel. Best regards, Clémence Customer Experience Manager

Good location, quiet if on side and back

Tripadvisor 评级 3.0/5

Leo Marco D Business - 21/09/2017 经 TripAdvisor 认证的评论

Stayed 4 nights, changed rooms on 3rd night due to barking dog in room next door and generator noise that appeared suddenly and nobody could tell from where and why ... Personnel was always proactive and helpful, provided refund, good service. Rooms on side street and back of hotel are quiet. Close to bars, restaurants, metros, stores. Good location, easy to reach. Reached hotel by metro from CDG by changing once only.

Dear Leo Marco, Thank you for taking time to share your review. Please accept my apologies for the noize you had to undergo the first nights of your stay. Despite this, I hope you enjoyed your stay. We will be pleased to welcome you again, Best regards, Clémence TURTAUT Responsable Expérience Client

Awesome Location

Tripadvisor 评级 5.0/5

melaniej239 Family - 04/05/2017 经 TripAdvisor 认证的评论

The hotel staff was very friendly and professional. The room was clean and roomy. The hotel was one block from the metro station which linked to all the lines. There is a diverse selection of eating establishments and pubs within walking distance. It was the perfect location.

Dear Melaniej239, Thank you for your nice review! I'm glad to read you found our staff very friendly and professional. It's the best reward for us. And thank you for mentionning our localtion, next to the Moulin Rouge and bars. See you soon in Montmartre, Best regards, Patrick Gaude General Manager

Great location - great hotel - great staff

Tripadvisor 评级 5.0/5

bdownie Friends getaway - 05/04/2017 经 TripAdvisor 认证的评论

stayed here for one night only with 2 friends and took the privilege rooms. Have to say that it was probably the most comfort bed I have ever slept in and the pillows were amazing. Excellent breakfast, really friendly and helpful staff and an ideal location for touring around Paris. Would definitely stay here again!

Dear Bdownie, Waw! Thank you for this review. It's such a pleasure to read that you found our pillows amazing, the breakfast excellent and the staff friendly et helpful. I hope to see you again in Montmartre, Best regards, Patrick Gaude General Manager

A little disappointing.

Tripadvisor 评级 3.0/5

richardsF7321GA Couples - 03/04/2017 经 TripAdvisor 认证的评论

We have stayed at this hotel many times as we really like it. However, this time I think we were in a different part of the hotel and it was really noisy. There was a lot of noise from below our hotel room, I am not sure if we were above a service area. We also had an adjoining door with the room next to us and we could hear every conversation. I did mention this when we checked out and how disappointing this stay had been compared to all of our others and the member of staff just shrugged.

Dear Richards, I'm sorry to read that you were a little disappointing by your last stay in Montmartre. Usually, our rooms are very quiet but I'm also surprised by the reaction of staff when you left the hotel but your observations are very important for us in order to improve our services. We do hope to welcome you again to offer you a better experience. Best regards, Patrick Gaude General Manager

very nice hotel in an excellent location

Tripadvisor 评级 5.0/5

Dimitar D Family - 01/04/2017 经 TripAdvisor 认证的评论

We are very pleased with the stay and service. The breakfast was delightful. Many thanks to Olivier who greeted us and took care of all our requests. The hotel is within walking distance from Sacre Coeur where you can find typical french bistros and restaurants. Rooms are clean and considerably big compared to other hotels in Paris.

Dear Dimitrov, Many thanks for this nice review and for mentionning Olivier. I'm glad to read you enjoyed the location of the hotel, next to the Sacré Coeur. I hope that you will give us the pleasure of welcoming you back in the future. Best regards, Patrick Gaude General Manager

Overall very good but just a little improve

Tripadvisor 评级 4.0/5

75008Cristina Business - 15/03/2017 经 TripAdvisor 认证的评论

Mercure Montmarte has excelent localization close to Metro stations L2 and L13. The rooms are clean, good breafast in the morning and kind people to welcome us, except for the lady in the front desk for othe checkout which apparently has no patience to deal with people/guests....... Check out: Mar-8th morning.

Dear Cristina, Thank you for taking time to share your recent experience at the Mercure Paris Montmartre on TripAdvisor. I'm glad to read that you enjoyed your stay in Montmartre. I will share your note with our Front Desk Manager because we do not want to give you the impression that we are not available for our guests. See you soon in Montmartre, Best regards, Patrick Gaude General Manager

Fantastic, modern, clean, and welcoming

Tripadvisor 评级 5.0/5

Matthewjsimons Couples - 31/12/2016 经 TripAdvisor 认证的评论

My wife spent 5 days at the Mercure Paris Montmartre and were welcomed warmly by their staff. This hotel is located near the adorable Montmartre neighborhood and is also a block away from the Paris Metro. You can get to anywhere you need within 15 to 30 minutes by train.

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