머큐어 파리 몽마르트르 사크레쾨르 4성

고객 평점 (ALL 평가) 4.4/5 2,320 리뷰

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머큐어 파리 몽마르트르 사크레쾨르 - Image 1
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머큐어 파리 몽마르트르 사크레쾨르 - Image 4
3 rue Caulaincourt, 75018 파리, 프랑스

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  • 실외 공용 주차장 및 간소화된 케이터링

  • 프리빌리지룸에서 파리의 아름다운 기념물 및 옥상 전망

  • 사크레쾨르 대성당에 가까워 편하게 갈 수 있습니다 : 호텔에서 200m 이내에 지하철 2개 노선

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  • 파리의 아름다운 전경이 내려다보이는 테라스와 페탕크, 정원

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호텔 위치

머큐어 파리 몽마르트르 사크레쾨르

3 rue Caulaincourt
75018 파리
프랑스

GPS:48.885048, 2.329923

전화
팩스 +33 1 44 69 70 71

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
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  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

LE SPEAKART BAR

파리의 Speak'Art 바를 찾아 몽마르트르 중심에 있는 실외에서 휴식을 취하십시오. 나무가 늘어선 테라스에서 칵테일과 브런치도 즐기십시오. 심플한 일품 요리가 제공됩니다.

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자세히 보기

ALL 평가  4.4/5  2,320 리뷰

TripAdvisor 평가  4.0/5  3,462 리뷰

Bed Bugs in the room Terrible staff and manager

트립어드바이저 평점 1.0/5

GrandTour35496459966 TripAdvisor 인증 리뷰

Terrible Hotel!! Bed bugs in the room, terrible reception staff and manager! I am disheartened to write this bad review on a hotel but this is the worst experience I've had. We stayed for 7 nights. Because of my platinum membership we were allowed to check in early, which is good. After a few hours, I discovered some bed bugs crawling on the beds. I immediately called reception to report it and demand to have a different room. The receptionist asked me to come down to reception, upon arrival at the reception, she just told me to go back to the room and wait for the housekeeping team to come and check it. She told me they are fully booked and they don't have anotger room and had to talk to the manager if we will switch room. No apologies, she was acting like I was just making stories. And I wonder why she had to ask me to go to reception when all she had to say is for me to go back and wait for the housekeeping team. I then went back to the room and waited, the house keeping team arrived and confirmed the bed bugs. While they were at the room, she was on the phone with the receptionist and passed me the phone as the receptionist wanted to talk to me. The receptionist asked me to go down again so she can give me key card for another room. And so I went down and when I approached the receptionist, she asked me to go back again to the room and wait there because she will need to talk to the manager for the room change. This is where I already complained and told her that I was working in the room and I have upcoming meetings and I cannot keep on coming back and forth. She then went inside the office and when she returned, she was able to assign a new room on the same floor. No apologies. We just moved to the new room by ourselves without any help offered by the staff. We stayed for 7 nights. On our check out date we requested for our luggage to be stored since we'll be checking in again after 2 days. They refused as they can only keep luggage for a day and pointed us to Ibis hotel next door who is doing storage services. That is fine, but I asked to talk to the manager because I want to inform him of the bedbugs situation and the terrible service we received. When the manager approached us he said first that they cannot keep the luggage as it is French government regulation, but when I told him about the bed bugs in the room and that we didn't even receive any apologies, he just said "OK" and walked off. I guess now we know why the staff had very poor customer service. They are being managed by this type of manager. Really dissapointing stay! I immediately cancelled my upcoming booking in the same hotel and just booked Ibis hotel next door which have better service. You will really see and feel the huge contrast in customer service of Ibis' receptionist vs Mercure's receptionist. Ibis are very warm, welcoming and polite. Mercure's receptionist are cold, nonchalant and rude. Stay away from this hotel!

Great Hotel with friendly welcoming Staff

트립어드바이저 평점 5.0/5

leemF5124TT TripAdvisor 인증 리뷰

Our room was spotless, comfortable, well appointed and well decorated had an amazing view of the Eifle tower. Lovely touch from the hotel to leave us chocolates and gifts and a lovely note wishing us a happy anniversary which set the tone for a lovely stay and meant alot to my wife and I. We we walked from here to the arc de triomphe, the Eifle tower, The Louvre and Sacre coeur. Its minutes from the Moulin Rouge and Montmartre Village and the lovely restaurants, bars and cafes this area has to offer. Although we walked lots there are really good travel links via the metro and nearby bus stations and an Uber to Gard de Nord Train station (Eurostar) was approx 13 Euros and about 15 to 20 mins. The really Parisian experience rather than the tourist trap further down the hill. We will defiantly return thank you for a wonderful stay. My only slight and it is an ever so slight issue was there are no English tv channels which is fine as we were in France. However the mirrorcast feature of the tv was disabled which is something tat is usually readily available in most hotels now, especially in a premium room, the ability to watch a little tv would have been a nice option, but didn't detract form the being a lovely stay.

Hit and miss - an average experience

트립어드바이저 평점 4.0/5

Elena L TripAdvisor 인증 리뷰

We stayed there for 4 nights in 2 rooms - 2 adults and 3 kids. We have chosen this hotel because we stayed in a similar one in London and had great experience, but this hotel was rather disappointing. Overall impression is that most of the staff don't really care about customers - the way they talk to you - it is a blend of rudness, annoyment and indifference. There were only two very warm and most helping people at the reception (I regret not catching their names) - many thanks to them and because of the them I would give 4 and not 3 to this hotel. The breakfast is indeed very chaotic, the variety and quantity is not big (again compare to the hotels of the same chain the breakfast is rather poor) and often the staff doesn't make in time to replenish missing items. We stayed the first night on the side where you can see Eiffel tower and it is very quiet there (6th floor, not facing the main road where the hotel entrance, but the side street), the other nights we moved to connecting rooms on the same 6th floor where you could see Basilique du Sacré-Cœur (the view was great!), but you could hear much more noise from the street at night (this side is facing the main road), so if you are a light sleeper it could be disturbing. The location is good, very convinient for visting Paris. The rooms are fine, great to have water "bar" on the 1st floor. Would we back? To Paris - yes, 100%! This hotel - most likely not.

Yet another visit to this hôtel

트립어드바이저 평점 5.0/5

le-dolly TripAdvisor 인증 리뷰

A return, but short, visit to our 'favourite' Parisian hôtel. With an upgraded room with a great view of the Sacré Coeur, perfect. Breakfasts are always a pleasure here, very plentiful, either hot or cold and always restocked frequently. Ideally located near Place de Clichy and handy for Metro lines 2 & 13 and buses into central Paris and within easy walking distance of Montmartre.

Great location for Moulin Rouge, Montmartre and exploring city of Paris.

트립어드바이저 평점 5.0/5

Northernlass481 TripAdvisor 인증 리뷰

Lovely clean, spacious, well equipped (Privilege) room with open plan storage space. Beds were clean and comfortable. Clean spacious bathroom (with bathtub and overhead shower) equipped with lovely handwash, shampoo, conditioner and hand lotion from Parisian cosmetic company Nuxe. Opening window (ideal as air-conditioning is seasonal), however there is a lot of street noise from Rue de Caulaincourt as we had a street facing room (You could just see the Basilica de Sacre Coeur if you leaned out of the window!) Ideal location for Moulin Rouge, beware of sex shops on Boulevard de Clichy if you are easily offended. Closest metro station is Clichy, plenty of shops and restaurants nearby. We didn't have breakfast in the hotel or check out the fitness suite. Spacious bar area with outdoor terrace. Spacious lobby - hotel staff really friendly & helpful, despite our French being less than brilliant!

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,325 리뷰 9.6/10 위치
  • 1,689 리뷰 7.6/10 객실
  • 2,275 리뷰 8.7/10 서비스
  • 16 리뷰 6.8/10 인터넷 가격
  • 760 리뷰 7.7/10 조식
  • 583 리뷰 7.3/10 청결도
  • 293 리뷰 5.9/10 레스토랑
  • 127 리뷰 8.5/10 음료

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