兰斯展览中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,024 评论

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兰斯展览中心美居酒店 - Image 1
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2 rue Gabriel Voisin, BP 308, 51688 兰斯, 法国

描述

酒店其他优惠

  • 适合举办专业和家庭活动的会议室

  • 免费停车场设有 120 个停车位

  • 停车场带电动汽车充电桩

  • 法国第三大圣诞集市，开放时间为 11 月 26 日至 12 月 28 日

  • 餐厅提供时令菜肴

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酒店位置

兰斯展览中心美居酒店

2 rue Gabriel Voisin, BP 308
51688 兰斯
法国

GPS:49.2357, 4.070269

电话
传真 +33 3 26 85 64 72

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

L'ArTdoise - Brasserie Maison

我们的 Maison 啤酒馆位于 Ecoparc 商务中心的核心地带，以热情的服务和丰盛的美食欢迎您的到来。我们的主厨独具匠心地将各种经典菜肴和地方特色菜融合到一起。

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我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  1,024 评论

TripAdvisor 评级  3.6/5  285 评论

Extremely disappointing experience

Tripadvisor 评级 2.0/5

Luc V Couples - 经 TripAdvisor 认证的评论

It was 36°C outside, yet housekeeping opened the window, leaving the room unbearably hot when we returned. We’re paying for a room with air conditioning, and to make things worse, the manager didn’t even admit the mistake. I’m traveling with someone with a disability, so keeping the room cool isn’t just a comfort — it’s a necessity. Completely unacceptable.

Dear Mister Luc V, Thank you for sharing your experience with us. I am truly sorry to read about the situation you encountered with the room temperature and the handling of your concern. I completely understand how important a cool and comfortable environment is, especially when traveling with someone with specific needs, and I regret that we did not meet your expectations. Please be assured that your feedback has been shared with our housekeeping and management teams to ensure this does not happen again. Your satisfaction is our priority, and we sincerely hope you will allow us another chance to restore your trust in our hotel. Kind regards, Lucie – Guest Relations Manager

Clean and comfortable

Tripadvisor 评级 4.0/5

racheldavie 经 TripAdvisor 认证的评论

Nice hotel with a secure car park. Loved the unusual design and extras in the lobby areas. The food in the evening was nice. Room was clean and comfortable. Would stay again.

Merci pour votre retour enthousiaste ! Nous sommes ravis que vous ayez apprécié le confort de votre chambre, le dîner, ainsi que les petits détails qui font le charme de notre hall. Le parking sécurisé et le design original font en effet partie des points forts de notre établissement. Nous serons heureux de vous accueillir à nouveau lors d’un prochain séjour à Reims. Lucie – Guest Relation Manager

Good if you are travelling by car

Tripadvisor 评级 3.0/5

Anna N 经 TripAdvisor 认证的评论

Good option if you are in the area with car - otherwise probably not. Nothing wrong with the hotel or the rooms but you need to be aware that it is not walking distance to the city center. An Uber is about 12 EUR so it may still be a good option. It is easy, and free, to park and very accessible from the motorway. Rooms in fair size and with basically everything you need. There is an outdoor pool but we did not have time to test it. Breakfast with plenty of options.

Thank you for taking the time to share your feedback! We're glad to hear you found our location convenient for car travelers and appreciated the easy parking and access from the motorway. It's also great to know you enjoyed the spacious rooms and our varied breakfast selection. We're a bit outside the city center, we're always happy to help guests arrange transport or suggest nearby attractions worth discovering. We hope to welcome you back soon and maybe next time you’ll get to try the pool! Lucie – Guest Relations Manager

Rude restaurant staff

Tripadvisor 评级 3.0/5

Gerald J 经 TripAdvisor 认证的评论

I stayed at the hotel for a short work-related visit and overall found it to be quite nice. However, I had a disappointing experience involving a staff member, whom I believe is the restaurant supervisor. Despite the restaurant being largely empty, she rather rudely directed my colleagues and me to move to a different table without explanation. Her tone and attitude were unprofessional and left us feeling unwelcome. More concerning was that I later observed her vaping inside the restaurant, directly under a clearly displayed sign stating that smoking and vaping are strictly prohibited. For a staff member—especially someone in a supervisory role—to disregard such rules sets a poor example and shows a lack of respect for both the workplace and the guests. As someone who works in hospitality myself, I found her behavior unacceptable and not reflective of the standards expected in this industry. It left a negative impression on an otherwise decent stay

Very tired rooms and poor location

Tripadvisor 评级 3.0/5

CLRL 家庭住宿 - 经 TripAdvisor 认证的评论

The bar area and reception area for this hotel are nice. Lots of seating and quite funky decor. The rooms are very tired and a bit smelly. The bathroom in particular. The corridor is very dark and dreary. It’s quite far from town - about a 30 minute walk and there is not much in the surrounding area. Parking is free with fast EV chargers available (300kw). Food options were ok - the bar staff worked very hard. Reception staff less hard. We asked about dinner but told we could not have a table until 8pm - however looking on the website there were tables available from 7.15pm. Ok for a stop over but I would probably choose somewhere else.

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其他网络用户评价我们的酒店

  • 256 评论 8.6/10 位置
  • 600 评论 6.7/10 房间
  • 735 评论 8.7/10 服务
  • 9 评论 3.3/10 上网
  • 324 评论 8.3/10 氛围
  • 296 评论 8.5/10 早餐
  • 192 评论 8/10 设施
  • 182 评论 7.5/10 清洁度

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