Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 1 300
Hotel Mercure Lyon Charbonnières
78 bis route de Paris, Route nationale 7
69260 CHARBONNIERES LES BAINS
Pozycja GPS:45.780829, 4.750488
Dostęp: 200 m / 0.13 mi 5 min walk
Zjazd z autostrady
Dostęp: 3 km / 1.88 mi
Dostęp: 4 km / 2.49 mi 25 min drive
Dostęp: 10 km / 6.21 mi 20 min drive
Dostęp: 10 km / 6.21 mi 20 min drive
Zameldowanie od: - Wymeldowanie do:
Klimatyzowany pokój z widokiem na Monts du Lyonnais, tarasami, miejscem do gry w pétanque i foosball. Restauracja zamknięta w soboty, niedziele i święta. Wyjątkowo hotel jest zamknięty od 24 grudnia 2021 do 2 stycznia 2022
Zatrzymaj się na chwilę, by odpocząć w naszych klimatyzowanych i idealnie wyciszonych pokojach. Większość pokoi wychodzi na park, a ich goście mogą podziwiać piękny widok na Monts du Lyonnais. Oferujemy również całkowicie odnowione pokoje superior i privilege zapewniające więcej przestrzeni
Opinie naszych gości
100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hoteluDowiedz się więcej
Ocena klientów 2.0/5
Magdalena Pobyt służbowy - Opinie potwierdzone ALL
Moje doświadczenia z pobytu są raczej negatywne, dostałam pokój dla palaczy (chociaż nie palę), brzydko w nim pachniało, wykładzina brudna i lepiąca się do stóp. Ponadto, w restauracji bardzo dlugo oczekiwaliśmy na obługę, obsługa mało uprzejma. raczej nie polecę tego hotelu innym.
Ocena na stronie TripAdvisor 4.0/5
G7451E0johng Rodziny - Opinia zatwierdzona w TripAdvisor
We stayed here one night en route to the Alps. Since we had booked bed and breakfast we were upgraded to superior rooms and they were very well appointed and comfortable. However like most hotels rooms it was a bit warm for me , the bed was very good. We had dinner and I really enjoyed my St. Jacques with risotto. The dessert was a bit poor but overall I was happy with dinner and the service. The highlight was the breakfast which had a really good buffet with a wide choice of foods, one of the best I have had in a long time. It was not cheap but I would consider staying here again.
Absolutely one of the worst hotels ever…. MERCURE have failed on this one.
Ocena na stronie TripAdvisor 1.0/5
stevedavidson2020 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor
I arrived at the hotel at 2340 hours after a long drive from Beziers Having just spent 10 Nights at the MERCURE Beziers. I was not greeted with a smile or even a hello…..I am a Gold ACCOR member and I always get a smile and warm welcome at all other MERCURE hotels, ot this one.. I paid for my room and asked if I coulld get a cold beer before going to bed. As an ACCOR member you get a complimentary drink. the female receptionist looked at me sternly and said “ I know you’re an ACCOR Member and that she would give me a voucher for a drink, I was then told the bar was closed. So…no beer. I was then asked (very impolitely) to prove vaccination status which I gladly complied with. I then asked if I could have a business receipt and was told that I would get one in the morning via email. The attitude of this female was nothing short of dismissive, adversarial, denigrating and obtuse. She then left the hotel under the supervision of an even less impressive male. I got to my room and saw it was one of the smallest and dullest rooms ever.. the minibar was empty, there was a light hanging off the bed frame and the room stank of urine. I am not exaggerating at all. I asked the male supervisor if I could have the items for the minibar that I am entitled to…he shook his head and then walked to the kitchen and found some itemsfor the minibar, he was not happy at all. By about 0130 hours I could hear a buzzing noise in the room only to find out the room was full of crickets. One landed on my chest and bite me. I collected several of these quite large crickets and -laced them into a paper cup and then had a shower..I collected my belongings and left the room I informed the male member of staff what had occurred and showed him my collection of brown crickets in the cup. He said it is very normal to have crickets in your room in France! He then turned to walk to his little office. I asked him what time the manager came in and he said 0700. I then sat in the lobby for the night. . The manager arrived and I could see a conversation was being had between the two.The manager then walked straight passed me and checked on the breakfast setup for the morning. I introduced myself and asked him why he ignored me. He said that I should have asked for another room and not sat in the foyer all night! This was probably the worst and least empathic manager ever. I showed him the crickets, obtained a refund and left the hotel. HORRENDOUS HOTEL.AVOID. MERCURE,PLEASE REVIEW THIS HOTEL
Efficient and well situated
Ocena na stronie TripAdvisor 5.0/5
michaelreynier Pobyt służbowy - Opinia zatwierdzona w TripAdvisor
I often go to the Mercure Charbonnières during my business trip to the West of Lyon. The hotel rooms are well renovated, the personnel is always nice and helpful and the breakfast is really good. It’s not a fancy neighborhood but if you need a quiet place and no hassle to get in and out… that’s the place!
Ocena na stronie TripAdvisor 3.0/5
chris048 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor
Nice hotel, clean, good service, friendly English speaking staff. Especially recommend the breakfast. Small pans to make the own Omelette - really French living style. I only give 3 stars as location is outside city. Nearly nothing in walking distance. Unfortunately.
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price