Hotel Mercure Lyon Charbonnières 4 gwiazdki

Ocena klientów 4.4/5 Liczba opinii: 3 229

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Hotel Mercure Lyon Charbonnières
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O hotelu

  • Blisko autostrad A6/A7/A89

  • Obszar wellness z sauną i centrum fitness (wstęp wolny)

  • Hotel otoczony zielenią. Taras, piłkarzyki i miejsce do gry w bule

  • Bezpłatny prywatny parking

  • WIFI i stanowisko internetowe

Usługi w hotelu i w okolicy

Zameldowanie od: 12h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Parking
  • Dostępność dla osób niepełnosprawnych
  • Zwierzęta dozwolone Płatne usługi
  • Opiekunka do dziecka na życzenie Płatne usługi
  • Klimatyzacja
  • Języki, jakimi posługuje się personel hotelu
  • Recepcja otwarta całą dobę
  • Wczesne zameldowanie/Późne wymeldowanie Płatne usługi
  • Pranie chemiczne
  • Portier
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba restauracji: 1
  • Liczba barów: 1
  • Obsługa hotelowa
Rozrywka
  • Centrum fitness
  • Sauna
  • Opiekunka do dziecka na życzenie Płatne usługi
  • Pole golfowe, 18 dołków (w pobliżu)
  • Tenis (w pobliżu) Płatne usługi
  • Inne zajęcia sportowe
Usługi biznesowe
  • Sale konferencyjne: 4
  • Możliwość kopiowania / wydruku Płatne usługi

Lokalizacja hotelu

Hotel Mercure Lyon Charbonnières

78 bis route de Paris
Route nationale 7
69260 charbonnieres les bains
francja

Tel: +33478347279

Faks: (+33)4/78348894

Zameldowanie od: 12h00

Wymeldowanie do: 12h00

  • CHARBONNIERES LES BAINS :  186 MOMET

  • Samolotem

    LYON SAINT-EXUPERY W 30km / 18,64 mil

  • Samochodem

    PORTE DU VALVERT W 3km / 1,88 mil

  • Pociągiem

    LYON PART DIEU W 10km / 6,21 mil

  • Pociągiem

    LYON PERRACHE W 10km / 6,21 mil

Pozycja GPS:45.780829, 4.750488

Nasze pokoje

Zatrzymaj się na chwilę, by odpocząć w naszych klimatyzowanych i idealnie wyciszonych pokojach. Większość pokoi wychodzi na park, a ich goście mogą podziwiać piękny widok na Monts du Lyonnais. Hotel ma również kilka pokoi typu privilege z szerokim zakresem usług.

Nasze restauracje i bary

CAP OUEST

Rodzaj serwowanej kuchni: Francuska

Klimatyzowane pokoje z podwieszonym tarasem i widokiem na góry Lyon, tarasy, obszar do gry w pétanque i foosball. Restauracja zamknięta w soboty, niedziele i dni ustawowo wolne od pracy. Wyjątkowe zamknięcie od 2 do 22 sierpnia 2021

BAR CAP OUEST

Czynny codziennie bar oferuje szeroki wybór alkoholi i napojów bezalkoholowych. Goście mogą zrelaksować się na tarasie z widokiem na góry Monts du Lyonnais, bulodromem i stołem do gry w piłkarzyki.

Zdjęcie nieumowne

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 4

  • Maks. rozmiar: 90 m²

  • Maks. pojemność: 50 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Hotel Mercure Lyon Charbonnières

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.4/5

Liczba opinii: 3 229

Ocena TripAdvisor 4.0/5

Liczba opinii: 464

2021 Certyfikat wysokiej jakości TripAdvisor
Certyfikat Doskonałości 2021

Absolutely one of the worst hotels ever…. MERCURE have failed on this one.

Ocena na stronie TripAdvisor 1.0/5

stevedavidson2020 Business - 13/08/2021 Opinia zatwierdzona w TripAdvisor

I arrived at the hotel at 2340 hours after a long drive from Beziers Having just spent 10 Nights at the MERCURE Beziers. I was not greeted with a smile or even a hello…..I am a Gold ACCOR member and I always get a smile and warm welcome at all other MERCURE hotels, ot this one.. I paid for my room and asked if I coulld get a cold beer before going to bed. As an ACCOR member you get a complimentary drink. the female receptionist looked at me sternly and said “ I know you’re an ACCOR Member and that she would give me a voucher for a drink, I was then told the bar was closed. So…no beer. I was then asked (very impolitely) to prove vaccination status which I gladly complied with. I then asked if I could have a business receipt and was told that I would get one in the morning via email. The attitude of this female was nothing short of dismissive, adversarial, denigrating and obtuse. She then left the hotel under the supervision of an even less impressive male. I got to my room and saw it was one of the smallest and dullest rooms ever.. the minibar was empty, there was a light hanging off the bed frame and the room stank of urine. I am not exaggerating at all. I asked the male supervisor if I could have the items for the minibar that I am entitled to…he shook his head and then walked to the kitchen and found some itemsfor the minibar, he was not happy at all. By about 0130 hours I could hear a buzzing noise in the room only to find out the room was full of crickets. One landed on my chest and bite me. I collected several of these quite large crickets and -laced them into a paper cup and then had a shower..I collected my belongings and left the room I informed the male member of staff what had occurred and showed him my collection of brown crickets in the cup. He said it is very normal to have crickets in your room in France! He then turned to walk to his little office. I asked him what time the manager came in and he said 0700. I then sat in the lobby for the night. . The manager arrived and I could see a conversation was being had between the two.The manager then walked straight passed me and checked on the breakfast setup for the morning. I introduced myself and asked him why he ignored me. He said that I should have asked for another room and not sat in the foyer all night! This was probably the worst and least empathic manager ever. I showed him the crickets, obtained a refund and left the hotel. HORRENDOUS HOTEL.AVOID. MERCURE,PLEASE REVIEW THIS HOTEL

Efficient and well situated

Ocena na stronie TripAdvisor 5.0/5

michaelreynier Business - 02/08/2021 Opinia zatwierdzona w TripAdvisor

I often go to the Mercure Charbonnières during my business trip to the West of Lyon. The hotel rooms are well renovated, the personnel is always nice and helpful and the breakfast is really good. It’s not a fancy neighborhood but if you need a quiet place and no hassle to get in and out… that’s the place!

my stay

Ocena na stronie TripAdvisor 3.0/5

fregottaz Couples - 27/04/2019 Opinia zatwierdzona w TripAdvisor

Excellent hotel and services. I regret though that nobody informed me of the destruction works of the buildings next to the hotel. Then it is impossible to have a quiet rest during the day. No information, no gentle warning and no discount... A shame for such a nice hotel...

Excellent restaurant

Ocena na stronie TripAdvisor 5.0/5

trev0r541 Couples - 18/09/2016 Opinia zatwierdzona w TripAdvisor

We really enjoyed our stay at this hotel. The room was exactly as we would expect from a Mercure 4*. The evening Dinner in the restaurant was excellent and we will go back again. . The hotel is well located to the west of Lyon but was difficult to drive to the A6.

Poor facilities, bad service

Ocena na stronie TripAdvisor 1.0/5

js_van_den_brink Family - 02/08/2016 Opinia zatwierdzona w TripAdvisor

After having made a non-modifiable booking we were informed about remodellong taking place. This was indeed urgently needed. The impact of the works was not really a problem, but upfront notification or compensation would have been appreciated. A more negative experience is that they wanted to charge us breakfast, which was included in our booking. I would avoid staying in this place.

Well Located, charming staff

Ocena na stronie TripAdvisor 4.0/5

Boris H Business - 24/07/2016 Opinia zatwierdzona w TripAdvisor

My feedback will not be the most revelant as I arrived aroun 11PM and departured around 6:30AM. But today this hotel is wel located close to the highway and in the nice city of Cahrbonnières and it's casino. This Mercure was a bit old fashioned, without lift..now they are starting their renovation. For sure with the great staff they have, when it will be at modern adn Mercure standing again it will be a top place...they also told me to install a pool...no doubt in this region it is worth :)

Unfriendly!

Ocena na stronie TripAdvisor 2.0/5

Travel_CvR Family - 03/08/2014 Opinia zatwierdzona w TripAdvisor

When we arrived at the check in desk, we told that we booked and said our name, just like in every other hotel. The person on the desk did not even say welcome, just gave us the keys and that is it. Didn't tell us how to get to the room, what the time of breakfast was and we didn't got our vouchers for a drink that we paid for at the reservation. The room was big (superior room), but did have a table instead of a bench. The room did have a Nespresso and Special T machine what was nice. Diner was ok for a hotel on the road. Breakfast was ok, you could cook your own egg and the bread was fresh. If you can stand the unfriendliness and need a hotel when you drive by Lyon without going to the city it is ok.

Najnowsze opinie: 20

Partner: TripAdvisor

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