Mercure Annemasse Porte de Genève Hotel 4성

고객 평점 (ALL 평가) 4.4/5 693 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Annemasse Porte de Genève Hotel - Image 1
Mercure Annemasse Porte de Genève Hotel - Image 2
Mercure Annemasse Porte de Genève Hotel - Image 3
Mercure Annemasse Porte de Genève Hotel - Image 4
9 rue des jardins, 74240 GAILLARD, 프랑스

호텔설명

호텔 추가 정보

  • Renovated rooms

  • Free private car park. Several golf courses nearby

  • 15 mins from Geneva center & near the most beautiful spots in Haute-Savoie

  • Heated outdoor swimming pool

  • 8 connecting rooms for families or friends

숙박

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호텔 위치

Mercure Annemasse Porte de Genève Hotel

9 rue des jardins
74240 GAILLARD
프랑스

GPS:46.18408, 6.221565

전화
팩스 +33 4 50 87 14 57

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

La Yourte - Brasserie Maison

La Yourte Brasserie Maison welcomes you 7 days a week for lunch and dinner, in the dining room or on the terrace. Every day, our chef prepares traditional, tasty, homemade dishes to delight your palate!

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  693 리뷰

TripAdvisor 평가  3.8/5  142 리뷰

Shabby, no hot water

트립어드바이저 평점 2.0/5

Chrissy S 가족 - TripAdvisor 인증 리뷰

Shabby room. Much less nice than the average Ibis, whereas Mercure is supposed to be a cut above. The night we were staying there, there wad no hot water. The next morning, still no hot water. When we inquired st the desk, they said we'd have to wait until 8:30 to have hot water----no apologies, as if it were the most normal thing in the world! When we checked out, they simply said goodbye---again no apologies, no offer of a discount on the room.

We thank you for your feedback but did not understand the "Shabby room"... We refurbished the hotel in 2019, some rooms have already some tiny defects but are not "shabby"... Concerning the hot water, indeed we had a failure on Monday night. We were on the phone with the dedicated company until 10pm but couldn't solve the problem. A technical man arrived on Tuesday morning at 7:30 am and the problem was solved at about 8:15. We apologise for this breakdown which was beyond our controle. Of course we apologise towards our client, we were very annoyed by this. We hope to welcome you again in order to regain your trust. Celine, adjointe de direction

What's not to like?

트립어드바이저 평점 5.0/5

bennett_martin Couples - TripAdvisor 인증 리뷰

Quick stopover on the way to Italy. Way better than expected - clean, comfortable room, big double bed, excellent lighting, excellent bathroom, quiet even though convenient for the A40 motorway. Big breakfast spread - better than many much more expensive places. Plenty of parking and it's free.

Thanks a lot for your comments after your stay in our hotel ! We are so happy you've spent a good night, enjoying the comfort of the place as well as the quality of our breakfast ! We hope to welcome you again soon ! Céline, adjointe de direction

Bad

트립어드바이저 평점 2.0/5

daruwella44 비즈니스 - TripAdvisor 인증 리뷰

Just one word, bad. Room wasn’t done properly, restaurant was dirty and food really bad. Staff was more or less ok but no flexibility whatsoever. There was no ice available, half of the menu wasn’t available and the toilets linked to the bar were dirty.

We thank you for your comments and are sorry about this bad experience... Please be sure that we are not used to receive such bad comments on the cleanliness and we apologize if it was the case. We hope to have the pleasure to welcome you again and regain your trust. Céline, adjointe de direction

Lovely clean 🏨

트립어드바이저 평점 5.0/5

Tony P 비즈니스 - TripAdvisor 인증 리뷰

Arrived for a one night stay on Business. Very friendly welcome on checking in, room allocated on 2nd floor at rear of Hotel (503) Very spacious and super clean with all amenities provided. Super comfortable bed and very quiet. Now the Breakfast…..🥞…. Absolutely superb, with a vast range of food both Hot & Cold. Ample parking on site, secured with an automated gate in the evening. Evening meal in Restaurant was Excellent with a good menu choice, well presented and very good value. Would definitely stay again and I’ll add this to my favourites.

Thanks a lot for your comments after your stay with us ! We are so glad you've enjoyed the comfort of your room, the quality of our breakfast as well as the kindness of our staff ! We hope to have the pleasure to welcome you again soon ! Celine, adjointe de direction

Quality and kindness

트립어드바이저 평점 4.0/5

pgl_alessio 가족 - TripAdvisor 인증 리뷰

The ambience feels business according to the purpose of the hotel, but is still very welcoming and nice, particularly thanks to the qualified staff. The room is large enough, very clean and with good services (water in the minibar, kettle and autonomous heating system). Some details need attention like the shower where water drops out, and pretty dangerous is the block on the anti-fire system that can lead to serious consequences. The staff can also guarantee various informations, maps and services to visit the near city of Geneva. The price is coherent with the position and the quality.

Thanks a lot for this nice feedback after your reservation in our hotel. The whole team is glad you've enjoyed your stay with us and hope to be able to welcome you again soon ! Sincerely, Celine, adjointe de direction

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 184 리뷰 8.9/10 위치
  • 377 리뷰 6.2/10 객실
  • 434 리뷰 8.7/10 서비스
  • 190 리뷰 8.3/10 조식
  • 155 리뷰 4.2/10 청결도

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