Fairmont The Norfolk 5 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.6/5 รีวิว 799 รายการ

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ความพิเศษของโรงแรม

  • Convenient location for both sightseeing and business, minutes from the city center

  • Convenient location for both sightseeing and business, minutes from the city center

  • Tranquil tropical garden setting with a heated outdoor pool and spa

  • Unique dining options from the iconic historical Terrace to a stylish organic steak house.

  • 10 well-appointed meeting spaces, including an elegant ballroom

ที่พักของเรา

สถานที่ตั้งโรงแรม

Fairmont The Norfolk

00200, PO Box 58581
00200 NAIROBI
เคนยา

พิกัด:-1.278337, 36.815827

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บริการโรงแรม

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ในสถานที่
  • สระว่ายน้ำ
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง
ใกล้กับโรงแรม
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รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.6/5  รีวิว 799 รายการ

เรทติ้งบน TripAdvisor  4.3/5  รีวิว 1,682 รายการ

Certificate of excellence ปี 2025

Great iconic luxury hotel

คะแนนจาก Tripadvisor 5.0/5

andrew d รีวิวที่ได้รับการรับรองจาก TripAdvisor

Stayed here upon landing in Nairobi before starting our safari adventures. Great location, great hotel and excellent staff. Friendly happy people all around. Room was comfortable and luxurious. I wish I could stay a couple of days at some time in the future instead of just a stop over, but being there for one night is still amazing.

An oasis of calm and comfort

คะแนนจาก Tripadvisor 5.0/5

532pennyf รีวิวที่ได้รับการรับรองจาก TripAdvisor

The history of the venue is fascinating. The interior is opulent and beautiful . Sincere thanks to the receptionist that gave us a warm welcome and organised an early check in. The room was comfortable with an outside seating area . Getting hot water from the shower was challenging. Pool area was lovely as were the stunning grounds . Serenity abounds in this oasis of calm .A welcome escape from the busy and vibrant streets of Nairobi . Breakfast was very good but the room it was served in was very chilly .A memorable stay in lovely surroundings. Thank you to all staff

Definitely recommend Fairmont The Norfolk

คะแนนจาก Tripadvisor 5.0/5

Mercene C รีวิวที่ได้รับการรับรองจาก TripAdvisor

This is a beautiful hotel in a beautiful part of Nairobi, Kenya. It is very safe and clean. The hotel recommended a taxi driver who took us to all of our selected locations. The buffet was excellent. The staff was accommodating and knowledgeable. I would definitely recommend this hotel. I was part of a Tauck Tour group.

Dear Mercene C, Thank you for your wonderful review of Fairmont The Norfolk. We are delighted to hear that you found our hotel beautiful and enjoyed the safety, cleanliness, and the excellent buffet. It is gratifying to know our staff's accommodating and knowledgeable service met your expectations. Your recommendation means a great deal to us, and we appreciate your kind words. Kind Regards, Mr. Russel Storey Cluster General Manager & Fairmont The Norfolk Team

Classic comfort and the best of service

คะแนนจาก Tripadvisor 5.0/5

BN_sperling รีวิวที่ได้รับการรับรองจาก TripAdvisor

Top-quality facilities and service in a classic old hotel that has been part of Nairobi’s history for 120 years. Our was very comfortable and well equipped. We appreciated the excellent service provided by our drivers Edwin and Charles, who took us to various places around Nairobi that we wanted to visit.

Dear BN_sperling, Thank you for taking the time to share your positive experience at Fairmont The Norfolk. We are thrilled to hear that you enjoyed the classic comfort of our historic hotel and appreciated the excellent service provided by our staff, particularly Edwin and Charles. Your kind words serve as a great motivation for our team, and we look forward to welcoming you back in the future. Kind Regards, Mr. Russel Storey Cluster General Manager & Fairmont The Norfolk Team

Wonderful...highly recommended!

คะแนนจาก Tripadvisor 5.0/5

Gina R รีวิวที่ได้รับการรับรองจาก TripAdvisor

Excellent experience from pre-arrival to departure, the team at Fairmont The Norfolk is wonderful! Pre-arrival, Reservations was very responsive and helpful during the planning stage. They secured a reliable, easy + efficient pickup from the airport (much appreciated after a loooong journey). Our airport greeter, Sheila met us with a beautiful smile and warm energy. She then escorted us to our driver Edwin, who was just as welcoming and warm. On our short ride to the hotel, Edwin shared great tidbits about Nairobi + Kenya…very helpful as we were first time travelers to this destination. Once at the hotel, we were attended to by many and our arrival was flawless. Most notably, George at the front desk was exceptional. He was attentive and caring and his hospitality made an impact. We stayed here twice, upon arrival and later just before departing Kenya. He remembered us upon our return and my preference for a courtyard view. As he gave us our keys with a big smile and noted the room would have my preferred view…nice personal touch remembering this + us. Peter, one of the door/bellmen, was also very gracious as he helped us settle into our rooms. His welcoming spirit, conversation and care made us feel valued. The team continued to shine at Tatu Restaurant where we were greeted by the hostess, Joy whose excitement was contagious; we decided to dine at this venue due to her engagement. While dining, Tavim our server enhanced the culinary experience through his attentive service, knowledge of the menu and genuine love for the restaurant and the opportunity to share it with visitors. All in all…food was very good, team was great and hotel was charming. Hope it won’t be too long before we can return. 😊

Dear Gina R, Thank you for your wonderful feedback regarding your recent stay at Fairmont The Norfolk. We are thrilled to hear about your excellent experience from the moment of your pre-arrival to your departure. It is gratifying to know that our team, including Sheila, Edwin, George, Peter, and Tevin, provided you with warm and attentive service that made your stay memorable. We are delighted that you appreciated the personalized touches, such as George remembering your preference for a courtyard view. It is our goal to make every guest feel valued and at home. Your kind words about the food and the charming atmosphere of our hotel are truly appreciated. We look forward to welcoming you back soon for another exceptional experience. Kind Regards, Mr. Russel Storey Cluster General Manager & Fairmont The Norfolk Team

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