モンドリアン香港 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 2,888 件のレビュー

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モンドリアン香港 - Image 1
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8A Hart Avenue, Tsim Sha Tsui, 0 HONG KONG, 中国香港特別行政区

説明

ホテルのその他の情報

  • Panoramic Victoria Harbour Views

  • Discover a Vibrant Cultural Destination in Tsim Sha Tsui

  • A Culinary Journey

  • Elevate Your Well-Being

  • Design & Cultural Programming

当ホテルの客室

ホテル所在地

モンドリアン香港

8A Hart Avenue, Tsim Sha Tsui
0 HONG KONG
中国香港特別行政区

GPS:22.297716, 114.174763

電話番号
ファックス +852 3550 0340

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  2,888 件のレビュー

お客さまの声 4.5/5

Kanami N. ファミリー - 確認済みレビュー すべて

また利用したいと思います。 ミニバーが有料と無料とわかりにくかったので改善いただけると助かる。※外国人で英語も不得意なため…。

Dear Kanami N., We very much appreciate your comments regarding your stay at the Mondrian Hong Kong. Thank you for taking the time to share your feedback about your recent experience with us. We greatly appreciate your insights, as they help us enhance our services for all our guests. We're thrilled to hear that you found our service to be good, our team members are friendly, and the overall richness of your stay impressive. It's especially rewarding to know that the positive impression left by our team has encouraged you to consider staying with us again—we look forward to welcoming you back! We apologize for any confusion regarding which items were complimentary and which were not, particularly given the language challenges you mentioned as a foreigner. We understand how this can impact your experience and appreciate you bringing it to our attention. Rest assured, we will share your feedback with respective management to review our signage, in-room information, and communication methods to make them clearer and more accessible, including options for non-English speakers where possible. Currently in all our rooms that we have minibar price list. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Javiz Duty Manager

お客さまの声 5.0/5

Keigo Y. カップル - 確認済みレビュー すべて

尖沙咀駅・尖東駅のどちらからもすぐで、 中環や旺角など主要エリアへのアクセスがとても良く、観光の拠点として抜群の立地です。 部屋の窓からはビクトリアハーバーが一望でき、 昼も夜も香港らしいダイナミックな景色を楽しめました。 ベッドの硬さもほどよく、寝心地がとても良かったです。 館内のレストランでは、夜景を眺めながら 香港をテーマにしたカクテルと美味しい夕食を楽しめるのも魅力。 翌朝は、ハーバー沿いを気持ちよくランニングしてリフレッシュできました。 朝食は一般的なビュッフェではなく、 選べるセットメニューが揃っており、どれも美味しく満足度が高かったです。 アクセス、景色、食事、滞在の快適さのすべてが揃った、 また泊まりたいと思えるホテルでした。

Dear Keigo Y., We very much appreciate your comments regarding your stay at the Mondrian Hong Kong. Thank you for taking the time to share such detailed and positive feedback about your recent stay with us. We truly appreciate your insights, as they inspire our team and help us maintain the high standards we aim for. We're delighted to hear that you found our location convenient, with excellent access to key areas like Central and Mong Kok, making it an ideal base for sightseeing. It's wonderful to know you enjoyed the stunning views of Victoria Harbour from your room, both day and night, along with the comfortable bed and the beautifully designed, clean rooms that contributed to a relaxing stay. We're also thrilled that our restaurant's Hong Kong-themed cocktails, aroma experiences, and delicious dinners with night views added to your enjoyment, as did the refreshing harbor run and our varied breakfast set menus. Comments like these affirm that we're creating memorable experiences, and it's especially gratifying to learn that you'd definitely choose to stay with us again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Javiz Duty Manager

お客さまの声 4.0/5

Shinji Y. ファミリー - 確認済みレビュー すべて

屋上からの景色がとても良い。

Dear Shinji Y., Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at our hotel. We are delighted to hear that you found the location to be convenient and the views from the rooftop to be very pleasant. It is wonderful to learn that you found our staff to be friendly and that you were satisfied with the overall cleanliness of the hotel. We appreciate you bringing the issue with the shower to our attention, and we will look into this matter promptly to identify the necessary improvements. Your feedback is crucial in helping us enhance the guest experience. We strive to consistently provide our customers with a comfortable and enjoyable stay, and your comments will guide us in addressing any areas that require attention. Please feel free to reach out to us if you have any other suggestions or concerns. We value your input and look forward to welcoming you back in the future, where we will work to exceed your expectations. Warm regards, Hyde Sit Mondrian Services Manager

お客さまの声 3.5/5

Madoka O. ファミリー - 確認済みレビュー すべて

娘の誕生日に素敵なケーキのサプライズをありがとうございました。とても嬉しかったです。 2泊朝食付きでしたが朝食が多くて驚きました。もう少しサラダ、フルーツなどがあると嬉しいです。低層階だったので景色は良くなく部屋も狭く、バスタブがないのが残念でしたが清潔で良かったです。

Dear Ms. O., Thank you for choosing to stay at Mondrian Hong Kong and for your kind words regarding the cake surprise for your daughter's birthday. We are delighted to hear that it brought you joy. We appreciate your feedback regarding your recent stay. We sincerely apologize that certain aspects did not meet your expectations. Your comments about the breakfast options and the availability of salad and fruit have been noted, and we will certainly consider this for future improvements. Regarding the room conditions, we understand that the view from the lower floor may not have been ideal and that the room size was a concern for you. We offer a variety of room types, and we encourage our guests to inquire with our staff during the booking process to ensure that we can provide the most suitable accommodation for your needs. We are glad to hear that you found the room clean and pleasant, as we strive to maintain high standards for our guests. Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back for a more fulfilling experience in the future. Best regards, Sam Tan Duty Manager

お客さまの声 5.0/5

Kei T. ビジネス - 確認済みレビュー すべて

駅近で便利な立地で効率よくすごせました。40階のルーフガーデンは、ザ香港を味わえる景色に圧巻。朝食のレストランも素敵な景色を見ながら楽しめました。 お部屋も綺麗でとでも快適でした。

Dear Kei T., Thank you for providing your valuable feedback regarding your recent stay with us. We are delighted to hear that you found our hotel's location to be convenient. Your comments about the breathtaking views from the rooftop garden and the breakfast restaurant are greatly appreciated. We are also pleased to learn that you found your room to be clean and comfortable, contributing to an overall enjoyable experience. Your feedback is extremely helpful in allowing us to identify areas for potential improvement. Regarding the wait times you experienced, we apologize for any inconvenience caused. We are constantly seeking ways to streamline our processes and enhance efficiency. Your suggestion to further systemize our operations is noted, and we will review our procedures to identify opportunities for optimization. To motivate us on our pursuit for excellence, we would greatly appreciate if you could also take a moment to share your experience on Tripadvisor with other travelers via the link below: https://www.tripadvisor.com/UserReviewEdit-g294217-d20…-Mondrian_Hong_Kong-Hong_Kong.html Your feedback is greatly appreciated, we look forward to welcoming you back again soon for another memorable stay. Best regards, Hyde Sit Mondrian Services Manager

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。