Mercure Hotel Koblenz 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,575 件のレビュー

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Mercure Hotel Koblenz - Image 1
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Julius-Wegeler-Str. 6, 56068 KOBLENZ, ドイツ

説明

ホテルのその他の情報

  • High-speed internet

  • Ideal location near the Rhine and the castle

  • Near the cable car and old town

  • Room with a view

  • Conveniently located

当ホテルの客室

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ホテル所在地

Mercure Hotel Koblenz

Julius-Wegeler-Str. 6
56068 KOBLENZ
ドイツ

GPS:50.353722, 7.600685

電話番号
ファックス +49 261 1361199

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

FINESSE

In the stylishly furnished "Finesse" restaurant, you can enjoy international and regional specialties. In the summer months, you can enjoy your meal on our terrace overlooking the Rhine.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,575 件のレビュー

トリップアドバイザーの評価  3.9/5  1,254 件のレビュー

Good location but tricky to access

トリップアドバイザーの評価 4.0/5

ew25 トリップアドバイザー認証口コミ

We have been visiting Koblenz for many years through family connections that are now deceased, and this was the first time we have been back since then and stayed in this hotel. The hotel is conveniently located for the attractions in the town and also to public transport, but is difficult to access, either by car or on foot, because of its proximity to a complex road junction, which has currently become worse due to reconstruction of the adjacent river Rhine bridge. Despite this, there was no significant noise in our bedroom on the 8th floor. In addition to its convenient location, it is one of the few hotels in Koblenz that has the use of a public car park, albeit for a daily discounted charge. We also found payment of the correct discounted parking charge problematic at the machine, despite our reasonable knowledge of German. The breakfast buffet was very good, but expensive, although cheaper if booked in advance as part of a B&B package, which we didn’t want to commit to for every day as we had other plans. We also found the hotel service to be a little impersonal. However, despite these comments, we will probably come again.

Dear ew25, Thank you for sharing your feedback regarding your recent stay at Mercure Hotel Koblenz. We appreciate your positive remarks about our location and breakfast offerings. It is delightful to know that you enjoyed the convenience of our proximity to local attractions and public transport, despite the current access challenges due to construction. We acknowledge your concerns regarding the accessibility of our hotel, and we are continually seeking ways to enhance our guests' experience in this regard. Your comments about the parking payment process will be noted, as we strive for a seamless experience for all our guests. Additionally, we understand that a more personable service can greatly enhance one’s stay, and we appreciate your input on this aspect. We are pleased to hear that you may consider returning to us in the future, and we look forward to welcoming you back. Best regards, Mercure Hotel Koblenz

Don’t rely on their booking system !

トリップアドバイザーの評価 1.0/5

Docstu Couples - トリップアドバイザー認証口コミ

Booked a room well in advance and had email confirmation of the reservation from the hotel . Despite this , they denied all knowledge . The receptionist at least tried to help us find another hotel although we incurred additional expense . Shambolic !

Dear Guest, Thank you for sharing your experience with us. We sincerely regret that your reservation was not honored despite your confirmation, and we understand the inconvenience this caused. We appreciate your understanding as our team attempted to assist you in finding alternative accommodations. Your feedback is invaluable, and we will continue to work on improving our booking processes. Best regards, Mercure Hotel Koblenz

Overbooked, no room

トリップアドバイザーの評価 1.0/5

K8481QGmarkh Friends getaway - トリップアドバイザー認証口コミ

Booked a room at this hotel to meetup with friends. Got a confirmation email and reservation number. However, on arrival, we were basically told the hotel was overbooked and there was no room for us. What a joke !

Dear Guest, We sincerely apologize for the inconveniences you experienced with your reservation. Overbookings can occasionally occur, and we regret that this has impacted your stay. Your feedback is invaluable to us and will be taken into account in our ongoing improvements. Best regards, Mercure Hotel Koblenz

Great stay!

トリップアドバイザーの評価 5.0/5

Martin N ビジネス - トリップアドバイザー認証口コミ

Great hotel, breakfast buffet big and plenty, parking on site and walking distance to city centre. Would stay again. Privilege rooms have fridge which is a big plus to cool your own drinks.

Dear Guest, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our breakfast buffet, the convenient parking, and the proximity to the city centre. We look forward to welcoming you back soon. Best regards, Mercure Hotel Koblenz

Lovely room.

トリップアドバイザーの評価 5.0/5

annetteh437 Couples - トリップアドバイザー認証口コミ

A lovely hotel, nice staff. Very comfortable room and bed with tea/coffee making and fridge. Clean bathroom. The location is right on the river, unfortunately there are bridge works which make it a bit further to walk to river as some routes are closed. It’s about a 15 minute walk to the old town, cable car and boat departures.

Dear Guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the comfort of your room and appreciated our staff's service. We apologize for any inconvenience caused by the bridge works affecting your access to the river, and we hope this did not detract from your overall experience. We look forward to welcoming you back for another lovely stay in the future. Best regards, Mercure Hotel Koblenz

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 676 件のレビュー 7.9/10 朝食
  • 425 件のレビュー 6/10 快適さ
  • 385 件のレビュー 6.5/10 清潔さ
  • 281 件のレビュー 3.9/10 お値打ち度

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周辺の他の施設

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。