ibis Styles Kota Bharu

Family friendly

Dear C., Thank you for your review! We're pleased to hear that you enjoyed the modern and cozy room, as well as the delicious and varied foods at our Iftar buffet. We're glad that the room amenities, including the water dispenser and big screen TV, met your expectations. We appreciate your feedback regarding the suitability of the room for different types of guests. We'll take your comments about the toilet and shower cubicles into consideration as we strive to improve our facilities and accommodate the needs of all our guests. If there's anything else we can do to make your next stay even more enjoyable or if you have any further feedback to share, please don't hesitate to let us know. We look forward to welcoming you and your family back soon! Best regards, Zac Harun General Manager

Dear Chwee P., Thank you for your kind words! We're delighted to hear that you had a comfortable stay with us and that you found our staff to be good and our facilities clean. Providing a pleasant and hassle-free experience for our guests is our top priority, and we're glad that you found it easy to get around our hotel. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please feel free to let us know. We appreciate your support and hope to have the opportunity to welcome you back for another enjoyable stay in the future. Best regards, Zac Harun General Manager

Dear Tiew Kwong L., Thank you for your feedback! We're glad to hear that you found our hotel to be well-maintained with a clean environment. Your suggestion regarding offering promotions or discounts on travel apps like Trip.com is appreciated, and we'll certainly take it into consideration for future marketing initiatives. If there's anything else we can assist you with or if you have any other suggestions, please feel free to let us know. We value your feedback and hope to welcome you back for another enjoyable stay in the future! Best regards, Zac Harun General Manager

Dear Nur Izzah Izzati Z., Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the pleasant smell of the room, as well as the comfort of the bed and pillows. Providing a relaxing environment for our guests is our priority, and we're glad we could contribute to your comfort. We apologize for the disturbance caused by the sound from the upper room. We will investigate the issue further to ensure that our guests have a peaceful and uninterrupted stay. Thank you for choosing to stay with us, and we hope to welcome you back for a more enjoyable experience in the future. Best regards, Zac Harun General Manager

Dear Azizah A., Thank you for sharing your feedback with us. We're glad to hear that you appreciated the modern look and green initiatives of our hotel, as well as the interesting setup of our rooms. We appreciate your suggestion regarding the floor towel placement in front of the bathroom and toilet to prevent slipperiness. Your safety and comfort are our top priorities, and we will certainly take this into consideration to enhance our guests' experience. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future. Best regards, Zac Harun General Manager