Mercure Norwich Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 403 reviews

Mercure Norwich Hotel - Image 1
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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • A four-star hotel that offers convenience, comfort and style.

  • 10 conference rooms with the largest up to 400 delegates

  • Located only 1.5km from Norwich International Airport and close to the UEA

  • Complimentary guest parking for 225 cars

Our accommodation(s)

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Hotel location

Mercure Norwich Hotel

121 131 Boundary Road
NR3 2BA NORWICH
United Kingdom

GPS:52.653127, 1.266738

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

The hotel is friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  403 reviews

TripAdvisor Rating  3.5/5  1,044 reviews

Lovely stay

TripAdvisor rating 5.0/5

Sharon C TripAdvisor review

Stayed here for bank holiday weekend the hotel is very welcoming and lovely and clean the beds were so comfy an the staff are very polite an friendly the food was very nice including the breakfast all in all I had a perfect stay was money well spent

Thank you Jordan for your lovely review. I am glad to hear you found our beds comfy and breakfast very nice, I do have to agree with you! Stay again soon

Love this Hotel

TripAdvisor rating 5.0/5

Angela M TripAdvisor review

I just love staying at this hotel. The Breakfast is just superb. My bedroom was spotless, the bed so comfy and the team just make you feel so welcome. If you are looking for a couple of days away in the Fine City of Norwich then this is the place to stay. Its a beautiful walk in to the city through Sloughbottom park. Well done for being consistently fabulous.

Thank you for your kind review Angela. I am glad you had a wonderful stay in our Fine City and i do hope you will come back soon.

Perfect for business meeting

Customer review rating 5.0/5

Shc Business - Confirmed reviews ALL

Two night stay including breakfast and dinner. Comfortable room, great welcome, delicious dinner and breakfast. Mercure Norwich ticked all the boxes.

Dear Stuart, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart C. General Manager

Receptionist very helpful.

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

I booked on-line and had a no show the day before, however I did not book that day online. It wasnt noticed as I did not receive a confirmation mail.. The receptionist found me a room on checking in the following day (24th)

Dear Mark We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. I am glad you found our Receptionist Catherine very helpful when the wrong date was booked, I am very pleased we could find you a room regardless. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

Another fantastic stay

Customer review rating 5.0/5

Daniel Solo - Confirmed reviews ALL

I have been staying at the Mercure a few times now over the last 2/3 months. Each stay has been fantastic with a warm welcome from the team. I can see the hotel are renovating each room now. Especially the privileged rooms. With bedside USB C charging points, rainfall showers. It’s great to see the hotel investing and upgrading the rooms. Also fantastic to see the team recognising my loyalty status with the Accor group. I wouldn’t hesitate in recommending this hotel for business or holidays. Close to the airport and connections across Norfolk

Dear Daniel, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. Thank you for always choosing us Daniel and I am glad you feel welcome every time you come back. I am so happy to hear you are seeing the effects of our refresh which we are continuing to complete. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience, and we hope to see you again very soon Sincerely, Stuart Collins General Manager

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Other web-users rate our hotel

  • 112 reviews 8.8/10 Location
  • 379 reviews 7.8/10 Room
  • 464 reviews 9.3/10 Service
  • 9 reviews 4/10 WiFi
  • 171 reviews 8/10 Cleanliness
  • 163 reviews 8.8/10 Breakfast
  • 100 reviews 4.3/10 Vibe
  • 88 reviews 3.7/10 Amenities

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