Novotel Phuket Kamala Beach bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 1.457 ulasan

Jaminan Harga
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Novotel Phuket Kamala Beach - Image 1
Novotel Phuket Kamala Beach - Image 2
Novotel Phuket Kamala Beach - Image 3
Novotel Phuket Kamala Beach - Image 4
118/16 Moo 3, Tambon Kamala, Amphur Kathu, 83150 PHUKET, Thailand

Deskripsi

Keistimewaan hotel

  • Akses langsung ke tepi pantai

  • Bar rooftop dengan pemandangan laut yang menakjubkan

  • Hanya perjalanan singkat dari keramaian dan hiruk pikuk Patong

  • Vila Jacuzzi dan Kolam Renang pribadi

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Lokasi hotel

Novotel Phuket Kamala Beach

118/16 Moo 3, Tambon Kamala, Amphur Kathu
83150 PHUKET
Thailand

GPS:7.96337, 98.28372

Telepon
Fax +66 76 303 777

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.3/5  1.457 ulasan

Peringkat TripAdvisor  4.0/5  2.395 ulasan

Sertifikat keunggulan 2024

Terrible stench from the creek right beside the resort.

Catatan Tripadvisor 2.0/5

Opt1mus Couples - Ulasan TripAdvisor tersertifikasi

I could have rated this resort 2 notches higher but the stench from the creek right beside the hotel can’t be overlooked. The stench also attracted flies which managed to enter the restaurant. Food: 1. Breakfast buffet was decent and served fresh fruits and specialty milk teas. 2. Ala carte lunch & dinner menu was great and served a good variety of Thai dishes. 3. Friday seafood buffet was delectable and served fresh oysters, rock lobsters, sashimi, squid, etc… Pool Villa: 1. Our private pool villa was heated and was far away from stench of the creek. 2. Rooms were nice & tidy but could use a little updating. Beach: 1. The beachfront could use some early morning rakes to remove debris from incoming waves. Service: 1. Receptionists were welcoming and made sure our check-in & check-out experiences were seamless. 2. Restaurant was properly manned by courteous and attentive servers. We might consider coming back to this place only if the stench from the creek is addressed.

Dear Opt1mus, Thank you for taking the time to share your recent experience at our resort. Firstly, I apologize profusely for the unpleasant experience you had due to the unpleasant smell from the adjacent creek. We are aware of the issue and are actively working to address it. We have already taken measures to increase the frequency of cleaning in the area including the beach and are exploring long-term solutions to eliminate the odor. Apart from that, we are glad to read you have enjoyed various aspects of our resort, including our Villa, F&B, and the friendly service of our members. Again, we sincerely apologize for any inconvenience caused and thank you for bringing these issues to our attention. We assure you that we are committed to improving our services and facilities to ensure a pleasant stay for all our guests. We highly anticipate having another chance to serve you better in the future. Kind regards, Pataraseth Pokinbenjarasamee (YU) General Manager

Bad hotel in the world

Catatan Tripadvisor 1.0/5

Lina B Ulasan TripAdvisor tersertifikasi

It’s a very bad hotel and staff 1- there is no air conditioner in the lobby 2- the smell is horrible 3-there is a Gecko inside the room 4- the food is not good 5- the way to the room is very complicated 6- the staff is not friendly 7- no comfortable areas

Dear linabK896MG, Thank you for taking the time to share your feedback about your recent stay with us. We would like to apologize for the inconvenience and discomfort you encountered. Our resort lobby in the open-air areas gives our guests an ocean-breathtaking arrival experience however, A/C is also provided in other common areas for our guest comfort. Your comments on the unpleasant odor have been taken very seriously and our housekeeping department has been alerted to inspect and address this as a matter of priority. As for the presence of a lizard could happen in a tropical resort and we are working with our pest control provider to prevent from our guest room. We have noted your feedback about our food quality, and I have sent your remarks to our Executive Chef for review. Our commitment to serving delicious food is of utmost importance. Your comments about the challenging route to your room have been handed over to our guest services team. We will take it into account for future room assignments and signage improvements. Lastly, I am sorry to hear about the unfriendly behavior you experienced from our team. Rest assured that we value every guest, and your feedback has been relayed to our Human Resources department for necessary training. We truly value your feedback and hope that you will provide us the opportunity to serve you better in the future. Kind regards, Pataraseth Pokinbenjarasamee (YU) General Manager

Wonderful Holidays in Phuket Kamala

Catatan Tripadvisor 5.0/5

Kara O Ulasan TripAdvisor tersertifikasi

Everything was wonderful, spécial mention to OH and Sak for Muay Thaï activity !!! Place very Nice and people awsome ! Super team in Kamala!!! Hope to comeback again ! Thank you very much . Un grand merci à toute l équipe du Novotel Kamala Beach !

Dear karao848, Thank you for taking the time to share your wonderful feedback about your recent stay at Novotel Phuket Kamala Beach. I am so glad to hear that you enjoyed your time with us, and I especially want to thank you for the kind words about our team members, OH and Sak. They are both passionate about providing our guests with an unforgettable experience. I am also happy to hear that you enjoyed the Muay Thai activity. We are proud to offer this unique experience, and we are pleased to hear that you enjoyed it. We hope to have the opportunity to welcome you back again soon. Kind regards, Pataraseth Pokinbenjarasamee (YU) General Manager

Amazing stay!

Catatan Tripadvisor 5.0/5

Kwan P Ulasan TripAdvisor tersertifikasi

Our stay here was really comfortable and memorable. We are really happy with all the staffs here who had made us feel warm welcomed during the entire stay, especially Khun Ploy (F&B) from dining room who is really friendly and helpful. A special thanks to Khun Pataraseth (General Manager) who really made us feel at home here.

Dear KwanPK, Thank you for taking the time to share your feedback. We are delighted to hear that you had an amazing stay with us and that our staff made you feel welcome. I have shared your kind compliments with Khun Ploy, This is very much encouraging and she was honored that you mentioned her name. We look forward to welcoming you back again when you next travel to Phuket. Kind regards, Pataraseth Pokinbenjarasamee (YU) General Manager

Top Urlaub im Novotel Kamala Beach

Catatan Tripadvisor 5.0/5

Sven S Ulasan TripAdvisor tersertifikasi

My family and I had an incredibly relaxing 16-day stay at your hotel, and we are delighted that we chose the Novotel Kamala Beach for our vacation. The service, comfort, and location made it a truly wonderful experience for us. All our requests were promptly attended to, and we were very pleased with the two connecting double rooms we stayed in. One minor issue we encountered was the inconsiderate practice of reserving pool loungers by other hotel guests. However, this did not significantly detract from our overall enjoyment. The hotel was impeccably clean, and the variety and quality of food and beverages offered were exceptional. We would like to specifically commend three staff members who provided outstanding service throughout our stay: Khun Nong, John Angelo, and Sak. They were exceptionally attentive and provided service that exceeded our expectations. We would be delighted to return in the future and will certainly recommend your hotel to friends and family. Warm regards, The Simon Family

Dear Khun Sven Simon, We very much appreciate your comments regarding your stay at the Novotel Phuket Kamala Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Phonchanok Jinpon Digital Marketing & Communication Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 839 ulasan 8.5/10 Lokasi
  • 1.017 ulasan 6.9/10 Kamar
  • 1.092 ulasan 8.6/10 Pelayanan
  • 20 ulasan 5.9/10 Internet
  • 612 ulasan 9.1/10 Pantai
  • 470 ulasan 7.8/10 Sarapan
  • 373 ulasan 5.5/10 Kebersihan
  • 352 ulasan 4.4/10 Fasilitas

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