Mercure Centro Port Macquarie 4 stars

Customer review rating (ALL Rating) 4.5/5 1,995 reviews

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Description

Hotel extras

  • Convenient location, right in the heart of Port Macquarie

  • Port Macquarie's only rooftop function bar with views of the Hastings River and Port Macquarie

  • 72 spacious accommodation rooms, each with premium bedding and private balcony

  • Restaurant Synergy known for its seasonal menus taking full advantage of fresh local produce

  • Flexible ground floor function spaces with terrace, breakout areas and natural lighting

Our accommodation(s)

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Hotel location

Mercure Centro Port Macquarie

103 William Street
2444 PORT MACQUARIE
Australia

GPS:-31.431179, 152.909576

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,995 reviews

TripAdvisor Rating  4.0/5  1,164 reviews

Very relaxing stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Great upgrade, thanks. My wife absolutely loves to have a bath in the room.

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Hotel is in a great location central to all but the showers in the bathroom are terrible water pressure not there and they spray everywhere they probably need me shower heads and a refurb.

Well located

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Bed hard, shower head needs replacing, toilet flush button very hard to push.

Food and customer service need attention!

Customer review rating 1.5/5

Nathan E. Families - Confirmed reviews ALL

Stayed 2 nights and the second night could not be faulted unlike the first night. Ordered a burger for my 6yo only to discover the patty was under cooked and rare in the centre. I also ordered the barra and when received, discovered that sides were extra so all I got was a very small slice of fillet. Had I been informed that sides were extra I would have been happy to pay the extra. There were also 2 interactions with one staff member in particular who was obviously having a bad night. As we were in a large group, I approached the staff member to check which orders were for who and was basically berated for asking, saying "how busy they were, and I needed to wait for my order". I was only trying to help. This staff member then berated my wife for exiting through the wrong door to the dining area even though this had and was being used by several people and was not marked in any way as a non-entry or exit point. A simple polite conversation was all that was required.

Great Location, Excellent Dining

Customer review rating 4.0/5

Carol Families - Confirmed reviews ALL

Friendly staff, well organised and helpful with local knowledge

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Other web-users rate our hotel

  • 596 reviews 9.5/10 Location
  • 1,008 reviews 7.4/10 Room
  • 1,045 reviews 9.1/10 Service
  • 9 reviews 9/10 WiFi
  • 455 reviews 6.9/10 Cleanliness
  • 424 reviews 7/10 Food
  • 228 reviews 5.5/10 Breakfast
  • 188 reviews 5.3/10 Value

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