BreakFree Aanuka Beach Resort 4 stars

Customer review rating (ALL Rating) 3.8/5 1,995 reviews

BreakFree Aanuka Beach Resort - Image 1
BreakFree Aanuka Beach Resort - Image 2
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BreakFree Aanuka Beach Resort - Image 4
11 Firman Drive, 2450 COFFS HARBOUR, Australia

Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Evening fire pits to gather around and enjoy.

  • Restaurants, Bar, and BBQ area.

  • 4 Swimming pools (1 heated), 3 tennis courts, a gym and the patrolled Diggers Beach next door

  • Unique meeting facilities.

Our accommodation(s)

Hotel location

BreakFree Aanuka Beach Resort

11 Firman Drive
2450 COFFS HARBOUR
Australia

GPS:-30.27185496, 153.1399941

Telephone
Fax +61 2 6650 2543

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

CASAY ON THE BEACH

Casay on the Beach is closed for a makeover and will reopen in October 2024. Bayside Bar and Grill at Pacific Bay Resort is open 7 days a week and are a two-minute drive or 10 to 15 minute walk away.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,995 reviews

TripAdvisor Rating  4.0/5  4,265 reviews

Felt so comfortable and cosy. Well located and kids loved it

Customer review rating 4.5/5

Tina A. Families - Confirmed reviews ALL

We had an absolutely amazing time. So amazing I have rebooked our next visit. Only thing is I still have not received the deposit back from last stay but will talk to them when I get there for our next holiday.

Hi Tina, Thank you for your kind words about BreakFree Aanuka Beach Resort! We truly appreciate you taking the time to share your experience. We look forward to welcoming you back for another memorable stay! Warmest Regards, Breakfree Aanuka Beach Resort

Good location

Customer review rating 3.0/5

Ann W. Couples - Confirmed reviews ALL

Room tired but clean - needs a total make-over. We were not advised of the refurbishment of the resort and most importantly to us, the restaurant closed. Staff a little indifferent and suggested we could cancel if we wanted to or upgrade. After travelling all day, neither option was of interest because of the chaos of parking facilities at reception, plus whether the upgrade would be any better. Having to go out to another resort for dinner (our anniversary) was the icing on the cake.

Hello Ann, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and frustration caused by the ongoing renovations during your stay. We understand how disruptive this can be and appreciate your patience. We do make an effort to keep our guests informed about the renovations through our website and booking channels, and we regret if this information did not fully meet your expectations. We also acknowledge the absence of on-site dining options and hope the courtesy bus service we provided helped alleviate some of the inconvenience. Our team is working diligently to complete the renovations, and we are excited about the improvements to our resort. We would be delighted to welcome you back once everything is finished and hope to provide you with a more enjoyable experience. Thank you again for your understanding, and we look forward to the opportunity to serve you better in the future. Kind regards, Breakfree Aanuka Beach Resort

Poor stay

Customer review rating 2.5/5

Fred Business - Confirmed reviews ALL

You need to explain your hinden charges before anyone books you 1 star accommodation. I stay out of 20 days per month working week calander I away 15 days n the a comadation offered in coffs is very appling. For me to stay at a place with very weak internet as I am a r traveling rep is the most imported part of our day.

Hi Fred, We appreciate you taking the time to leave a review of your stay at BreakFree Aanuka Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Aanuka, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we will address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Breakfree Aanuka Beach Resort

Fine

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

As we arrived at night and we were un familiar locating the Bure was a little challenging. Had we arrived during daylight I don’t think this would have been a problem

Hi Ian, We appreciate you taking the time to leave a review of your stay at BreakFree Aanuka Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Aanuka, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we will address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Breakfree Aanuka Beach Resort

Renovation inconvenience poorly communicated

Customer review rating 2.0/5

Ian Business - Confirmed reviews ALL

It's a gorgeous place, but actually staying there was ruined by the renovations. It's totally unclear that there's literally NO FOOD available on-site, and there's nothing within walking distance. Worse, it's a pain to order-in because you have to walk for 2 minutes to the car-park to meet any delivery. Even then, it's not well-enough signposted for Uber drivers to find easily (it seems). So if you aren't renting a car (like I was) you're really screwed. I'm sure it's a lovely place, but for me the simple task of not going hungry was a pain. The website mentions some renovations, but it totally fails to make the ramifications of that clear. If you have a car, it's probably fine. If you don't - steer clear.

Hi Ian, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and frustration caused by the ongoing renovations during your stay. We understand how disruptive this can be and appreciate your patience. We do make an effort to keep our guests informed about the renovations through our website and booking channels, and we regret if this information did not fully meet your expectations. We also acknowledge the absence of on-site dining options and hope the courtesy bus service we provided helped alleviate some of the inconvenience. Our team is working diligently to complete the renovations, and we are excited about the improvements to our resort. We would be delighted to welcome you back once everything is finished and hope to provide you with a more enjoyable experience. Thank you again for your understanding, and we look forward to the opportunity to serve you better in the future. Kind regards, Breakfree Aanuka Beach Resort

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Other web-users rate our hotel

  • 885 reviews 8.7/10 Location
  • 1,653 reviews 5.1/10 Room
  • 923 reviews 6.1/10 Service
  • 222 reviews 1.8/10 WiFi
  • 801 reviews 6.9/10 Amenities
  • 606 reviews 4.1/10 Cleanliness
  • 582 reviews 3.3/10 Food
  • 454 reviews 6.6/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.