Rixos Premium Dubrovnik 5 stars

Customer review rating (ALL Rating) 4.6/5 6,128 reviews

Rixos Premium Dubrovnik - Image 1
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Liechtensteinov put 3, 20000 DUBROVNIK, Croatia

Description

Hotel extras

  • Walking distance to Old Town and its attractions

  • Premium concept and experience

  • Luxury stay and VIP service

  • Located directly on the sea side with views of the Adriatic Sea

  • Awarded Anjana Spa

Our accommodation(s)

Hotel location

Rixos Premium Dubrovnik

Liechtensteinov put 3
20000 DUBROVNIK
Croatia

GPS:42.64568, 18.09043

Telephone
Fax +385 20 200 020

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  6,128 reviews

TripAdvisor Rating  4.5/5  1,527 reviews

Certificate of excellence 2024

everything was fantastic

TripAdvisor rating 5.0/5

zylfie s TripAdvisor review

everything was fantastic, the children were very happy in the pool, with the food and everything else. I hope that very soon we will visit your hotel again. everything was perfect, thanks to the hotel staff, they were all smiling. all the best to you .

Dear zylfies, Thank you for your wonderful feedback! We’re so glad your family had a fantastic stay and that the kids loved the pool and food. Our smiling team is thrilled to have made your experience perfect. We look forward to welcoming you back soon! Warm regards,

Mixed feelings

TripAdvisor rating 4.0/5

Marc V TripAdvisor review

Great location, near the Old Town of Dubrovnik. Staff was very kind and helpful. A special thanks to receptionist Karlo (who has an impressive knowledge of the history of Dubrovnik), chief cook Revindran and his team, and all the friendly waiters and waitresses in the restaurant. Food was exceptionnaly good, fresh and with much variation. On the downside, the accomodation is in need of a renovation. The floor tiles in our room were loose, the showers and toilets in the spa area were not of the level you would expect from a Premium 5 star hotel.

Dear Marc, Thank you very much for sharing your experience with us. We’re delighted that you enjoyed our location near Dubrovnik’s Old Town, as well as the warm hospitality from our team and the quality and variety of our food offerings. We also appreciate your constructive feedback regarding the room tiles and spa facilities. Our team is committed to maintaining high standards, and your comments help us focus on areas for improvement. We’ll ensure these issues are addressed to better meet the expectations of our valued guests. Thank you again, and we look forward to welcoming you back for an even more enjoyable stay. Warm regards,

A little get away

TripAdvisor rating 4.0/5

mickemmins TripAdvisor review

We arrived at 2.30 pm greeted by porter and offered a welcome drink. Check-in was smooth and efficient then porter showed us to our room explaining all the hotel facilities and location. Room was modern and clean with a large balcony looking out over the beautiful coastline. Robes and slippers provided with ample good quality toiletries etc. Breakfast was plentiful with a wide choice of items (including prosecco) and good quality. Only negative was the tea/coffee service which we found confusing and inconsistent - sometimes orders were taken, but often service was slow or non-existent. Gluten free area with bread and croissants. Cereal was available on request. We tried the poolbar, food and drink was expensive so we didn't use. This also applies to the main lobbybar and in our opinion this makes the atmosphere a bit sterile (although this was at end of season). Large heated indoor pool was lovely. Excellent spa facilities. Entrance to sea was by a ladder from lower decking.

Dear Mickemmins, Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you enjoyed your stay and appreciated the warm welcome, smooth check-in, and your room with its beautiful coastal view. It’s wonderful that you found the breakfast selection to your liking—especially with the gluten-free options and prosecco to start your mornings. We appreciate your constructive feedback on the tea and coffee service, and we’ll definitely work on making this more consistent and efficient. We also understand your thoughts on the pricing at the bars, and we’ll take your comments into consideration as we look for ways to enhance our guests’ overall experience. Thanks again for your thoughtful review, and we hope to welcome you back for another relaxing getaway soon! Warm regards,

This hotel offers a beautiful view and delicious food.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I was there for a meeting and enjoyed my stay.

Dear Danette J., We very much appreciate your comments regarding your stay at the Rixos Premium Dubrovnik. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Room was far from elevators; did not have garden view, just the top of the pool. The hotel smelled damp, need maintenance on corridors. One of the elevators did not work.

Dear Andres Luis J., Thank you for taking the time to share your feedback. I’m genuinely sorry to hear about the challenges you encountered during your stay, including the distance to your room, the view, and the maintenance concerns. We are currently addressing the upkeep of our facilities, and your feedback highlights important areas for us to prioritize, such as the elevator service and ensuring fresh, inviting corridors for all our guests. It’s great to hear our breakfast team, and Renata in particular, made a positive impression. Your kind words mean a lot to us and will certainly be shared with her and the team. Regarding the occasional cat visitors on the balcony, we understand this may not be ideal for everyone, however we cannot stop them from coming. We hope to have another opportunity to welcome you back in the future and provide a more enjoyable experience. Thank you again for helping us improve with your valuable feedback. Warm regards,

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Other web-users rate our hotel

  • 2,024 reviews 9.1/10 Location
  • 3,157 reviews 7.7/10 Room
  • 3,722 reviews 8.6/10 Service
  • 8 reviews 1.4/10 WiFi
  • 1,932 reviews 7.6/10 Food
  • 1,592 reviews 9.2/10 Breakfast
  • 1,009 reviews 5.3/10 Cleanliness
  • 733 reviews 3.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.