马尔代夫马穆塔铂尔曼度假酒店

客户意见评级 (ALL 评级) 4.9/5 1,520 评论

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描述

酒店其他优惠

  • 全包式海滩度假村,提供各种活动和美食

  • 附近有原始的白色海滩和清澈翻涌的海水

  • 观看马尔代夫海洋生物的最佳地点之一

  • 宽敞的别墅可为您提供私密空间

  • 设有豪华的水上别墅,带水下卧室

我们的客房

套房

海景泳池套房

  • 4 个人最多
  • 185 / 1991 sq ft
  • 床上用品 1 x 特大床
  • 景色: 拥有海景

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酒店位置

马尔代夫马穆塔铂尔曼度假酒店

Gaafu Alifu Atoll
20219 MAAMUTAA ISLAND
马尔代夫

GPS:0.847116, 73.4077

酒店服务

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酒店内
  • 穿梭巴士
  • 餐厅
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.9/5  1,520 评论

TripAdvisor 评级  5.0/5  1,234 评论

卓越奖 2024

A magical place to escape too

Tripadvisor 评级 4.0/5

TylerNelson Couples - 经 TripAdvisor 认证的评论

A stunning resort in a most tranquil location. I had a wonderful massage with Ayu at the resort spa. Spa prices are good and similar to other resorts around the world. This inclusive resort delivers on many levels, spacious villas, beautiful paths and boardwalks, exceptionally attentive staff, excellent food and a good range of wines from around the world.

Beautiful, but remote and overrated location

Tripadvisor 评级 1.0/5

Rjanderegg 经 TripAdvisor 认证的评论

I'm not quite sure why this resort has a 5-star rating. To start, they have failed to maintain the nearby airport/landing strip, which required us to take a longer domestic flight, combined with a longer boat transfer. After landing in Male at 8:30 AM in the morning, we did not arrive at the resort until almost 3 PM. Same issue on the return, essentially losing a day at the resort and then letting us wait at the domestic airport for over an hour in the heat until the plane arrived. We stayed 9 nights total. First the "Beach Villa", which is in fact a "Jungle Villa" closest to the beach without view and a small footpath to the beach. Then the Overwater Bungalow has a water entry ladder with round bars, rather than flat steps, which makes stepping down the ladder into the water very uncomfortable/somewhat painful. We also agreed to purchase a 1-night upgrade into the "Aqua Villa" with the underwater bedroom for $1,600 (that's a $2,600 night), which was not worth the money. The unit was not as advertised. Windows both upstairs and downstairs were dirty. Below water, the fish were hard to see, everything was milky and the camera picked up dirty glass, rather than the fish. Upon immediate complaint, management offered no remedy, no discount since they had collected prepayment of this upgrade days before. Then main pool area (The Hub) is infested with crows that disturb the peace while they are hunting down leftovers from the poolside restaurant, cawing relentlessly. Despite plenty of staff, it takes a while for them to clear dirty glasses and dishes and don't seem to mind the crows. Foodwise, we've had stomach problems/diarrhea on several days.

Dear Mr. Roman Janos, Thank you for taking the time to share your feedback with us. We sincerely apologize that certain aspects of your stay did not meet your expectations and for the inconveniences you encountered. The review has been shared with our management team and along with the rest of the team in operations. We understand that the extended travel time affected the beginning and end of your stay. Given the operational complexities of our remote location, occasional travel challenges may arise. We are committed to working closely with our external transportation partners to enhance timing, comfort and especially the safety for our guests. Room expectations are incredibly important to us, and each of our resorts offers unique room categories. Our Beach Villas are designed to provide a nature-focused retreat with direct beach access, seamlessly blending into the island’s lush surroundings. We provide photos and details of each villa type on our website and social media to help guests select a villa that aligns with their vision for their stay. Regarding the ladders in our Water Villas, they are designed with safety as a priority to ensure secure access to the water. We regret that they did not meet your expectations for comfort and appreciate your feedback. We take pride in offering one of the very few underwater villa experiences in the Maldives and globally, providing a unique and natural encounter with marine life. Due to its exclusivity and demand, pricing reflects its uniqueness. The organic underwater view aims to showcase the natural surroundings without interference, and we regret that it did not fully meet your expectations. As our resort is set in a natural environment, occasional wildlife encounters, including crows, are part of the island's ecosystem. Many guests appreciate the unspoiled surroundings, as it allows for a closer connection with nature. Our team is dedicated to maintaining cleanliness and a peaceful atmosphere throughout the resort to ensure guests can relax comfortably. Regarding your dining experience, we take food hygiene very seriously and serve hundreds of guests each day. While we have not received similar feedback from other guests during this period, we encourage guests to report any concerns immediately so we can address them in real time. Thank you once again for your feedback. We hope to have the opportunity to welcome you back for an improved experience. Warm Regards, Nichula Sumithraarachchi Guest Experience Manager

Very nice resort, away from the main area

Tripadvisor 评级 4.0/5

Jezzman30 家庭住宿 - 经 TripAdvisor 认证的评论

A beautiful resort with all the standard things to do in Maldives like snorkelling, fishing tours and white sandy beaches. The buffet was great and definitely recommend booking for the Italian restaurant. Being our second time to Maldives highlighted a couple drawbacks though. - Transfer was an absolute punish. They didn't tell us until the week leading up that the preferred airport was closed. So we had to take a 1hr flight from Male and then 1hr speedboat transfer. Add in the time spent checking in and waiting, we left Singapore 1030am and arrived at the hotel around 7pm. - The last resort offered complimentary sunscreen and after sun, obviously crucial for Maldives, here you needed to buy for $75USD at their shop - Some staff weren't aware of what was and wasn't included. Our travelling partners were told they couldn't take paddleboards out as they were chargeable, but they were included. - The "reef" was a decent swim out and no real short cuts to drop in. If the current was strong its 200m+ against the tide to get to the drop off. Overall was a great experience but think if we went back again we'd just go somewhere within boat transfer of Male.

Fantasy Island

Tripadvisor 评级 5.0/5

MrGTS Couples - 经 TripAdvisor 认证的评论

What a pleasure to arrive after sitting for 4 hours at Mal’e Airport waiting on transfer to Resort . The waiting was in a lounge , but very average food and no alcohol!! However the next flight was a quick 1 hour and the speed boat was excellent. On arrival it’s like fantasy island. The island/ atoll is pristine, staff are immediately like old friends. The quality and quantity of food and beverages simply amazing. My overwater Villa was very large , perfectly clean. We watched a pod of Dolphins playing in the waves as we also played in our private pool. We stayed 5 nights, however 3 is probably perfect . The only thing missing was an Asian Restaurant, there was a little bit of Asian food at the Buffet restaurant , but uninspiring. The choices of wine was awesome, probably 200 to choose. All by the glass or the bottle. The Cocktails didn’t skimp on the spirits. Overall a great Once in a lifetime experience.

Dear MrGTS, Warm greetings from Pullman Maldives Maamutaa! Thank you so much for your wonderful review! We’re delighted to hear that despite the wait at Malé Airport, your journey to the resort felt like arriving at "Fantasy Island" once you stepped onto our shores. It’s great to know that you enjoyed the pristine beauty of the island, the warm hospitality of our team, and the amazing selection of food and beverages. We’re thrilled to hear your overwater villa exceeded your expectations, and that you got to witness dolphins playing while enjoying your private pool! We truly appreciate your feedback about the Asian restaurant. We’ll definitely take this into consideration as we continue to enhance our culinary offerings. It’s also lovely to know you were impressed with our extensive wine selection and cocktails! Thank you for choosing us for your special getaway, and we hope to welcome you back for another "once in a lifetime" experience in the future! Warm regards, Nichula Sumithraarachchi Guest Experience Manager

服務好、景色美、食物好吃

客户意见评级 5.0/5

Chijia H. 情侣住宿 - 所有已确认评论

太棒了,工作人員們很親切,三家餐廳的食物都很好吃,海景也非常的美,水上屋超舒適,滿分💯

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其他网络用户评价我们的酒店

  • 353 评论 9/10 位置
  • 669 评论 9.5/10 房间
  • 1,287 评论 9.4/10 服务
  • 5 评论 8.3/10 上网
  • 1,015 评论 9.8/10 运动休闲
  • 175 评论 9.6/10 舒适度
  • 168 评论 9.3/10 性价比
  • 129 评论 8.7/10 清洁度

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