马尔代夫科杜度假村美居酒店 4 星

客户意见评级 (ALL 评级) 4.8/5 883 评论

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卡夫阿里夫环礁, 20219 科杜岛, 马尔代夫

描述

酒店其他优惠

  • 从马累维拉纳国际机场出发，国内交通服务可享受 5 折优惠。

  • 位置便利，可轻松前往马尔代夫的一些优质潜水地点。

  • 体验当地生活，探索当地文化和体验。

  • 美丽的自然环境和上佳的私密性可保证您获得美好的入住体验。

  • 提供多种选择，包括全包住宿、住宿和早餐，或半食宿。

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酒店位置

马尔代夫科杜度假村美居酒店

卡夫阿里夫环礁
20219 科杜岛
马尔代夫

GPS:0.731723, 73.432291

电话
传真 +960 682-0004

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 不允许携带宠物
  • 餐厅
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.8/5  883 评论

TripAdvisor 评级  4.8/5  1,182 评论

卓越奖 2025

Very relaxing holidays

Tripadvisor 评级 5.0/5

Go800515 经 TripAdvisor 认证的评论

December 2025 was my second time in Kooddoo and it was better than first time. The service was perfect! This year especially at the dive center Chaitanya Bhagat CHAIT the scuba instructor was perfect! I am already booking for next year.... I hope I will meet Chait and the hole team of kooddoo for my holidays.

Dear Go800515, Warm greetings from Mercure Maldives Kooddoo, and thank you for sharing your lovely feedback with us. We are truly delighted to know that your second stay with us was even better than your first and that you enjoyed such a relaxing holiday. Your kind words about our service mean a great deal to the entire team. A special thank you for recognizing Chaitanya (Chait) from our Dive Center. He will be absolutely thrilled to hear that he made your scuba diving experience so memorable. We will be sure to pass on your compliments to him and the whole Kooddoo team. It is wonderful to hear that you are already planning your next visit - we very much look forward to welcoming you back and hope to make your next stay just as special. Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

Fantastic resort

Tripadvisor 评级 5.0/5

Vasilisa S 经 TripAdvisor 认证的评论

This resort is in a truly fantastic location and offered the best holiday experience we have had to date. We absolutely loved our time at Mercure Kooddoo Maldives. The island is breathtaking, with a wonderful atmosphere that immediately makes you feel relaxed and welcomed. The rooms were beautiful, immaculately clean, and thoughtfully designed. One of the highlights of our stay was snorkelling on the pristine house reef. Being able to swim alongside turtles, sharks, eels, and an incredible variety of fish was absolutely amazing and is a memory we will cherish forever. What truly sets this resort apart is the exceptional staff, who consistently go above and beyond to ensure guests feel cared for. A special thank you to Khan, our guest concierge, for his daily assistance and for making our stay so comfortable and seamless. We would also like to acknowledge Joanne, Poppy, Ibrahim, Korey, Shifa, and Naveen at the restaurant, who were always friendly, attentive, and welcoming. Special thanks as well to Hammy at the scuba dive centre for taking us snorkelling and giving us the unforgettable experience of seeing dolphins. We are also very grateful to our housekeeper, who kept our room perfectly refreshed each day and delighted us with beautiful and creative bed art. The commitment, enthusiasm, and genuine engagement shown by all frontline staff made our stay truly special. We hope management is aware of the outstanding work their team is doing—they should be extremely proud of such a dedicated and professional group of people. We would highly recommend Mercure Kooddoo and would love to return in the future.

Dear Vasilisa S, Warm greetings from Mercure Maldives Kooddoo, and thank you very much for sharing such a beautiful and detailed review of your stay in Mercure Maldives Koodoo. We are truly honored to know that your holiday with us has been the best you have experienced to date. Your kind words about our island, atmosphere, and accommodation mean a great deal to us, and we are delighted that you felt relaxed and welcomed from the moment you arrived. It is wonderful to hear how much you enjoyed snorkeling on our house reef and the unforgettable encounters with turtles, sharks, eels, and vibrant marine life. These moments are exactly what make the Maldives so special, and we are thrilled they became cherished memories for you. Your generous recognition of our team truly touches us. Thank you for highlighting Khan for his dedicated concierge service, as well as Jo Ann, Poppy, Ibrahim, Kori, Shifa, and Naveen for their warm hospitality in the restaurant. We are also delighted to hear your appreciation for Hammey at the Dive center and for the wonderful snorkeling experience and dolphin sighting. Your kind words for our housekeeping team and the thoughtful bed art are equally appreciated. Please rest assured that your compliments will be shared with all mentioned colleagues and our management team. Feedback like yours is incredibly motivating and reaffirms the passion our team brings to creating meaningful guest experiences. Thank you once again for your strong recommendation. We would be absolutely delighted to welcome you back to our island paradise for another unforgettable stay. Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

客户意见评级 5.0/5

Dong W. 情侣住宿 - 所有已确认评论

玻璃海实在是太美了。没有水草没有防浪堤遮挡视线，海水清澈，沙质细腻，体验非常棒。在美居迷上了浮潜，回来了还是念念不忘。

Dear Dong W., Thank you very much for your fantastic review and for sharing your wonderful experience with us. We are delighted to hear that you enjoyed the beautiful glass-clear sea, pristine sand, and the overall setting, and that it made your snorkeling experience so memorable. We are especially pleased to hear your kind words about Abby and Hammey - they will be thrilled to know they contributed to your enjoyment. It is also great to know that you enjoyed dining at Vista restaurant, the pool bar, and appreciated our sustainable initiatives. Your perfect scores across all areas truly motivate us to continue providing excellent service and unforgettable experiences for our guests. Thank you again for your kind feedback. We look forward to welcoming you back to Mercure Maldives Kooddoo Resort for another amazing stay! Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

客户意见评级 4.0/5

Chenhua F. 情侣住宿 - 所有已确认评论

沙屋蚊子太多了，房间应该准备些驱蚊用品

Dear Mr. Chenhua F., Thank you very much for taking the time to share your detailed feedback and for rating your overall experience with us positively. We are pleased to know that you felt the stay was good value for money and that our team, cleanliness, arrival, and departure services met your expectations. We sincerely apologize for the inconvenience caused by insects in the Beach Villa. Your comment is well noted and we will review this with our team to improve the in-room provisions. We also appreciate your honest feedback regarding limited Chinese-language service and occasional communication challenges. This is valuable input, and we will continue working on improving multilingual support to better serve our guests from different regions. Regarding breakfast, thank you for highlighting your expectations. We regret that the variety did not fully meet your preferences, and your suggestion has been shared with our culinary team for further review. Once again, thank you for your constructive comments. We truly appreciate your recommendations, as they help us improve our services. We hope to have the opportunity to welcome you back to Mercure Maldives Kooddoo Resort in the future and provide you with an even more comfortable and seamless experience. Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

Wonderful Views, Amazing Restaurant Staff, Disappointing Experience

Tripadvisor 评级 3.0/5

geelovethesea 经 TripAdvisor 认证的评论

We come to the Maldives often and normally get a warm welcome from the resorts we stay, the welcome in the airport and at the resort was nice enough. The staff at the restaurants are the only reason we didn't rate this a 1, as they're lovely, helpful and will go above and beyond to make the guests feel welcome. However the customer experience manager (Kseniia) made us feel less like valued guests and more like strangers to be put up with. Unfortunately our camera was water damaged during our stay and my sunglasses lost, however when we brought this to her to see if we could get an incident report, she immediately pushed back stating their was no proof the camera had been damaged on site, usually at a resort like this guests are believed rather than doubted, even if there isn't anything that can be done by the resort immediately accusing us of fabricating it. As we were leaving the security manager spoke to us, after we told the reception we weren't happy with our stay and the reason, and explained the procedure, I understand no report could be provided but at the very least we shouldn't be indirectly accused of making it up. There is also a very strict rule about staff eating at the restaurants when guests are around however Kseniia felt it appropriate to do this, leaving crockery to be cleaned up by those working. The dive centre was understaffed and when we enquired about snorkelling gear with reception we were basically told "tough luck" as it is a separate company and they can't help however when we discussed this with restaurant staff they tried to reach out to the dive centre to help As mentioned earlier in the review the staff in both Al-a-carte and Italian restaurants are lovely and made our stay much better than we were expecting, especially Jo-ann, Poppy, Ibrahim, Kori and the chefs who made the food especially spicy to order

Dear geelovethesea, Thank you for taking the time to share your feedback about your stay in Mercure Maldives Kooddoo. We are pleased to hear that the dedication and friendliness of our restaurant teams, including Jo-ann, Poppy, Ibrahim, Kori and our chefs, contributed positively to your stay. Your kind recognition will be shared with them. We are, however, sorry that certain interactions left you feeling disappointed, and we would like to clarify the points mentioned. Regarding the camera matter, the same explanation was provided both by Guest Experience Manager and later by our Security Manager. At no point was there any intention to dismiss your concern or to “push back.” Clear and transparent answers were given in response to your request, in line with established procedures. While we fully understand the frustration such a situation can cause, an official incident report can only be issued when there is clear confirmation that the damage occurred on the property. This requirement is procedural and was explained accordingly. Concerning the sunglasses, we sincerely understand how disappointing it can be to misplace a personal item. In order to support our search, we requested either a brief description or a photograph to help our team accurately identify the sunglasses; however, this information was unfortunately not provided. To date, no sunglasses matching an unclaimed item have been reported as found. All items that were recovered during this period were successfully returned to their respective owners upon verification through proof of ownership, such as photographs or witnesses. With regard to snorkeling equipment and excursion bookings, all water activities are managed independently by the dive and watersports center. For this reason, guests are advised to liaise directly with the dive center to receive accurate and up-to-date information, as this helps avoid misunderstandings and ensures support from the appropriate specialists. Regarding restaurant procedures, we would like to reassure you that our policy is very clear: team members are not permitted to dine in guest areas unless this is part of their duties. This policy is consistently respected, including during your stay. We genuinely appreciate your acknowledgement of the many team members who made your visit enjoyable and value your feedback as it helps us improve. While we understand your disappointment, we would like to emphasize that there was no intention to make you feel undervalued or uncomfortable in any way. We hope to have the opportunity to welcome you back in the future and to provide an experience that fully meets your expectations. Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

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其他网络用户评价我们的酒店

  • 236 评论 9.3/10 位置
  • 356 评论 9.5/10 房间
  • 675 评论 9.4/10 服务
  • 9 评论 8.3/10 上网
  • 108 评论 9.5/10 清洁度
  • 18 评论 9.6/10 早餐

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