ibis Hamilton Tainui 3 stars

Customer review rating (ALL Rating) 4.5/5 1,997 reviews

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Description

Hotel extras

  • Affordable 3.5 star accommodation at riverside location

  • Close proximity to local attractions

  • Restaurant & terrace bar onsite

  • Conference facilities for up to 80 delegates

Our accommodation(s)

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Hotel location

ibis Hamilton Tainui

18 Alma Street
3204 HAMILTON
New Zealand

GPS:-37.785736, 175.282974

Hotel services

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On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MAAKONA

Taste local flavors from a variety of tapas overlooking the Waikato River. Casual ambiance and vibrant shared spaces for everyone to use, not just hotel guests. Grab a drink or snack, sit back, relax and enjoy the stunning river view.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,997 reviews

TripAdvisor Rating  4.0/5  1,138 reviews

Comfortable hotel, friendly helpful staff

Customer review rating 4.5/5

Michelle Business - Confirmed reviews ALL

I had a short stay for business at Ibis Hamilton. The staff were very helpful (my needs included getting printing done late at night) and the room was well appointed with a very nice view of the river.

Kia ora Michelle, Thank you for taking the time to leave such a glowing review of your stay with us. We’re so pleased to hear that you had such a positive experience with us and that our hotel exceeded your expectations. Your comments are greatly appreciated and will be shared with our team, who will be thrilled to hear them. We look forward to the opportunity of welcoming you back for another memorable stay in the near future. Kind regards, Beverley Ball Guest Relations Coordinator ibis Tainui Hamilton

Comfort Issues

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Ibis Hamilton shower temp oscillated from the temperature set to a cool temp and back to the temp set on the tap. This was constant and I had to stay in longer trying to get warm. Also the aircon in the room would not adjust up so again was very cold. All in all not a comfortable stay during cold weather.

Kia ora Darelle, Thank you for taking the time to provide us with your feedback, we appreciate the comments you made. We are focused on ensuring we meet all guest expectations, so it was disappointing to read your comments regarding the experiences you had with water temperature fluctuations. Please accept our sincere apologies and be assured we will work harder moving forward to ensure we are meeting all our guest expectations. The Chief Engineer is currently arranging the replacement of the temperature valves in the rooms affected and we apologise for the inconvenience caused to you. Thank you for brining this to our attention, Kind regards, Beverley Ball Guest Relations Coordinator Ibis Tainui Hamilton

Nice room and good enough breakfast

Customer review rating 3.5/5

H C. Business - Confirmed reviews ALL

Overall my stay way fine except for the water in the shower intermittently getting cold.

Kia ora Hemesh, Thank you for taking the time to provide us with your feedback, we appreciate the comments you made. We are focused on ensuring we meet all guest expectations, so it was disappointing to read your comments regarding the experiences you had with water temperature fluctuations. Please accept our sincere apologies and be assured we will work harder moving forward to ensure we are meeting all our guest expectations. The Chief Engineer is currently arranging the replacement of the temperature valves in the rooms affected and we apologise for the inconvenience caused to you. Thank you for bringing this to our attention, Kind regards, Beverley Ball Guest Relations Coordinator Ibis Tainui Hamilton

Nice place

Customer review rating 4.5/5

Brent G. Business - Confirmed reviews ALL

Great friendly staff

Kia ora Brent, We would like to thank you for choosing to stay at the ibis Tainui, we are glad to see that enjoyed your experience with us. Your satisfaction is our utmost priority and we are delighted that you found our staff friendly and helpful. We greatly appreciate your time and we look forward to welcoming you again soon. Have a great day! Beverley Ball Guest Relations Coordinator ibis Tainui Hamilton

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Satisfied overall, altho was disappointed with the shower and not holding a constant temperature. It would surge hot and cold every 5 seconds which was very frustrating.

Kia ora Rowan, Thank you for taking the time to provide us with your feedback, please accept our sincerest of apologies for the the experiences you had with water temperature fluctuations. We are very sorry for this issue and please be assured that the Chief Engineer is currently arranging the replacement of the temperature valves in the rooms affected . Again Rowan, we apologise for the inconvenience caused to you and thank you for bringing this to our attention. Kind regards, Beverley Ball Guest Relations Coordinator Ibis Tainui Hamilton

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Other web-users rate our hotel

  • 666 reviews 7.9/10 Location
  • 1,127 reviews 7.7/10 Room
  • 1,170 reviews 9.1/10 Service
  • 5 reviews 5.6/10 WiFi
  • 446 reviews 8.8/10 Cleanliness
  • 324 reviews 9/10 Breakfast
  • 232 reviews 4.5/10 Value
  • 180 reviews 8.9/10 Vibe

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