Mercure Kuta Bali 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.9/5 127 görüş

Mercure Kuta Bali - Image 1
Mercure Kuta Bali - Image 2
Mercure Kuta Bali - Image 3
Mercure Kuta Bali - Image 4

Açıklama

Otel ekstraları

  • Prime location on the beachfront of the famous Kuta Beach

  • Infinity Swimming pool and Spa with Kuta ocean view

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Newly refurbished Superior rooms

  • Treat your kids to all-inclusive kids' menus and activities (10am to 4pm) with MyKids package

Konaklama olanaklarımız

Take advantage of our Flight + Hotel offers

Discover

Otelin konumu

Mercure Kuta Bali

Jalan Pantai Kuta 10 X, Br Pande Mas
80361 KUTA
Indonesia

GPS:-8.72085, 115.169742

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

ALANG ALANG RESTAURANT

On the 4th floor, the thatched roof is reminicent of a traditional Balinese village. With fantastic views over Kuta Beach, the restaurant offers a unique menu of a mix of Asian and western food. Dinner is a buffet style.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.9/5  127 görüş

TripAdvisor Derecesi  3.5/5  1.795 görüş

SATISFIED

Tripadvisor puanı 5.0/5

Curiosity64365018909 TripAdvisor onaylı yorum

great location with an amazinggggg viewwww, room was clean and tidy. the start were friendly also help full, try to stay here and they will provide you a great experience at all!! fery recommended for your accommodation when you have trip to bali 💙💙

3* hotel in central location

Tripadvisor puanı 3.0/5

Aghamm Couples - TripAdvisor onaylı yorum

Stayed for two nights . The hotel is right in front of beach at a good location . Good for short stay only . Standard breakfast. Standard pool size . Small rooms . Didn’t had food in restaurant so can’t commit .so many restaurants and bars in nearby places .

Dear Aghamm, We very much appreciate your comments regarding your stay at the Mercure Kuta Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to have the pleasure of seeing you back for an even better experience. Sincerely, Management

Excellent restaurant with amazing view

Tripadvisor puanı 4.0/5

taqueeney Friends getaway - TripAdvisor onaylı yorum

We did not stay here, but did eat here given they accept the Accor card. Dinner was great shared with a great ocean view . There is pool and deck dining options near the roof top pool . Friendly staff located right next door to Hard Rock. Well worth a future visit

Dear Mr/s. Taqueeney, Thank you so much for taking time to share your experience of having dinner at our restaurant. We are glad to hear that you have a great dinner with us. Your feedback about our food, location, and friendly staff is greatly appreciated. Once again, thank you for choosing us and we look forward to welcoming you back for another dining at Mercure Kuta Bali. Best Regards, Management

Stay at mercure

Tripadvisor puanı 1.0/5

Hassan1234452 İş - TripAdvisor onaylı yorum

I wanted to share my unfortunate experience at Mercure Bali Kuta and raise a formal complaint. Upon our arrival, the staff was unfriendly and no welcome drink was offered. I had to ask for one since we had just come off a very long flight. The room we were given was very small and not clean, so much so that we had to request new sheets. The service was terrible and we even found geckos in the room which required calling the staff to remove them. The most alarming incident occurred on July 24th, while we were at the check-in counter. The roof above us collapsed, causing water to gush out. As I was taking a video and pictures to report this safety concern to Accor, a staff member rudely told me to stop recording. I have attached the pictures and video for your reference. In conclusion, I would never stay at Mercure again. Their standards are far below what is advertised on their website and I would like Accor

Dear Mr. Hassan Fayyaz, Warmest greeting from Mercure Kuta Beach Bali… First of all, thank you for choosing Mercure Kuta Beach Bali as your place to stay.. It is regrettable to know that your stay with us fell short of expectations. We do apology for the inconvenience regarding to all of the issues you have passes during your stay. In regard of the welcome drink, based on my investigation directly to the staff handled on check in, the welcome drink has well prepared and provided to you upon your arrival. The room size, we admit that our room size is small, however every single issues should be takes appropriately since our staff has prepare the new room for you, however you have refused to move to the room that we have prepared properly. So sorry regarding the Gecko you have found here that actually exist in tropical country like Indonesia which is very difficult to predict when those kind of animal entering the room and those animal cold not expelled by pest control . We have a bad situation by facing the water squirted out on the ceiling at the Lobby and other corridor which is, no one expecting this happened. In rush situation everybody tried their best to avoid the worst situation. We just wanted everything to be alright without anyone bringing each other down. That is our purposed and we hope that you able to well understand our situation and condition at that time. Rest assured that every feedback is valuable for us to be better in the future. Thank you once again. Best regards, Tony Andrianto General Manager

Mercure Kuta, a stones throw from the beach

Tripadvisor puanı 4.0/5

srinivasnp Aileler - TripAdvisor onaylı yorum

The hotel is on the busy road Bang opposite to the Kuta Beach across the road. Rooms are small and compact. We felt crammed. We did not have food we could not find veg food. Lots of vegetarian restaurants, pubs and sports bar nearby. You get taxis for going around which is.not expensive

Dear Srinivasnp, We very much appreciate your comments regarding your stay at Mercure Kuta Bali First and foremost, we would like to convey our apologies for some services which are not meeting your expectation. All improvements needed have been raised to all departments concern. Thank you for bringing the above to our attention and hope we might be able to welcome you back to Mercure Kuta Bali and provide you with a more seamless experience. Sincerely, Management

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 1.075 görüş 9.7/10 Konum
  • 1.973 görüş 8.3/10 Oda
  • 1.954 görüş 9.4/10 Hizmet
  • 24 görüş 8.7/10 Wifi
  • 1.020 görüş 8.9/10 Otel Donanımları
  • 838 görüş 8.4/10 Hijyen
  • 537 görüş 8.7/10 Otel Ambiyansı
  • 526 görüş 5.7/10 Konfor

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Kuta şehrindeki tüm otellerimiz