Sofitel Philadelphia at Rittenhouse Square 4.5 stars

Customer review rating (ALL Rating) 4.5/5 3,187 reviews

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Description

Hotel extras

This sophisticated downtown hotel is conveniently situated in the thriving shopping and dining district of Rittenhouse Square. Explore art and culture nearby at impressive exhibits including The Barnes Foundation and the Philadelphia Museum of Art.

Our accommodation(s)

Hotel location

Sofitel Philadelphia at Rittenhouse Square

120 South 17th Street
19103 Philadelphia
United States

GPS:39.95078, -75.168998

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,187 reviews

TripAdvisor Rating  4.5/5  4,487 reviews

Certificate of excellence 2024

Terrible Bar Tender

TripAdvisor rating 1.0/5

wcjohnsen Families - TripAdvisor review

The bartender was rude. He delivered a beer I ordered without a glass. I asked for one and he grumbled. We asked to pay corkage for my wife’s wine; she takes her favorite to dinner. The bartender said it was illegal in Pennsylvania. Of course, we knew better. We went to Louie Louie on the Penn campus, paid corkage and had a terrific dinner. IT WAS SAD TO BE TREATED POORLY AS WE ARE IN A SUITE AT THE HOTEL AND EXPECT BETTER. Sadly but unsurprising, the bar was empty at the hotel.

Very Comfortable and Welcoming

TripAdvisor rating 5.0/5

Inspire24180259903 Families - TripAdvisor review

Very happy with experience at this hotel and have returned several times although previously loyal to a different hotel brand

Mostly fine

TripAdvisor rating 4.0/5

SimonMcG1 TripAdvisor review

Our experience here was mostly fine. Hotel is well located , room fine ( though good do with some more drawer space) though it is a little bit faded. Staff mostly charming but with a couple of exceptions. We tried to call the front desk several times but noone answered. Went down and chap in front of me had also been trying to call with no . The receptionists reply to us was that the phone had not rung. I pointed that there seemed to be a problem with their phone system. It would be difficult to describe the Complete lack of interest she had in this. There was no sense at all that she would do anything. Indeed the next evening the same problem occured

Great food service

TripAdvisor rating 5.0/5

256bridgetf TripAdvisor review

Joann and the catering staff were awesome! They provided outstanding service to our group during a recent meeting. They were friendly and made sure we had everything we needed. I wish all hotel catering services were this attentive and professional.

Wonderful private event

TripAdvisor rating 5.0/5

ShanaM1344 Business - TripAdvisor review

I recently hosted a high tea event for 100 people. The experience was wonderful from start to finish! Chris and Sean ensured everything was set leading up to the event, they were very helpful and responsive! Day of, Joann and Miriam were amazing- very flexible, accommodating and extremely professional. They all ensured for a flawless and enjoyable event for my guests! We will be back.

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Other web-users rate our hotel

  • 787 reviews 9.4/10 Location
  • 1,615 reviews 7.5/10 Room
  • 1,718 reviews 8.2/10 Service
  • 23 reviews 5.8/10 WiFi
  • 565 reviews 5.9/10 Cleanliness
  • 399 reviews 5.9/10 Vibe
  • 358 reviews 4.2/10 Amenities
  • 208 reviews 7.5/10 Breakfast

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