Victoria Golf Resort & Spa, Managed by Accor 5 Sterne

Dear Guest Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the breakfast, found our team friendly, and appreciated the surrounding golf courses. Your satisfaction is our priority, and we look forward to welcoming you back. Best regards, Victoria Golf Resort & Spa, Managed by Accor

Dear Guest, Thank you very much for taking the time to share your detailed feedback and for your excellent rating. We are delighted to know that you appreciated our peaceful location between the golf courses, the friendliness of our team, and the extensive breakfast selection with live cooking options. It is also rewarding to read that you enjoyed the spacious room layout and recognized our sustainability efforts, particularly our initiatives to reduce single-use plastics. At the same time, we sincerely regret that the comfort of the bed did not fully meet your expectations and that certain aspects, such as the Wi-Fi speed and the ambience of the dinner setting, could have been improved. Your comments are very valuable and will be carefully reviewed as we continuously strive to enhance the overall guest experience. Thank you once again for your constructive and thoughtful feedback. We hope to have the pleasure of welcoming you back in the future for an even more comfortable and enjoyable stay. Kind regards, Victoria Golf Resort & Spa, managed by Accor

Dear Guest, Thank you very much for sharing your feedback and for giving us a high rating. We are delighted to hear that your second stay with us was very good and that you enjoyed our accommodation, breakfast, in-room dining, and the service from our team. We also appreciate your suggestion regarding bar prices and will take it into consideration to continue improving our guest experience. It was a pleasure having you with us, and we look forward to welcoming you back for another enjoyable stay at Victoria Golf Resort & Spa. Warm regards, Victoria Golf Resort & Spa Team, managed by Accor

Dear Guest, Thank you very much for your excellent feedback and perfect rating. We are delighted to hear that you enjoyed our friendly service, especially during breakfast, and that your overall stay met your expectations. We also appreciate your comments regarding value for money and sustainability, which will help us continue to improve our guest experience. It would be a pleasure to welcome you back for another memorable stay at Victoria Golf Resort & Spa. Warm regards, Victoria Golf Resort & Spa Team, managed by Accor

Dear Guest, Thank you very much for taking the time to share your detailed feedback following your stay at Victoria Golf Resort & Spa. We are pleased to know that you appreciated our well-maintained hotel grounds, the spacious and tastefully decorated rooms, as well as the presentation and quality of the food. It is also rewarding to read that you found our team friendly, as this is something we value greatly. That said, we sincerely regret the inconveniences you experienced during dinner service. Please accept our apologies for the inconsistencies regarding the bread included in your half-board, as well as for the billing errors you encountered. This is certainly not the level of accuracy and attentiveness we aim to provide, and your comments have been shared with our restaurant and finance teams to ensure closer attention and improvement in these areas. We truly appreciate your constructive remarks, as they help us identify opportunities to enhance our guests’ experience. We hope to have the pleasure of welcoming you again in the future and to offer you an even smoother and more enjoyable stay. Kind regards, Victoria Golf Resort & Spa Team, managed by Accor