杜塞尔多夫 MUZE 翰悦阁酒店

客户意见评级 (ALL 评级) 4.6/5 169 评论

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杜塞尔多夫 MUZE 翰悦阁酒店 - Image 1
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Prinz Georg Strasse 126, 40479 杜塞尔多夫, 德国

描述

酒店其他优惠

  • 优雅、闲适的装饰艺术精品酒店，采用开放式画廊设计

  • 位于充满活力的杜塞尔多夫 Pempelfort 区，靠近老城，拥有便利的交通条件和田园诗般的景色

  • 明亮时尚的客房配备高级床，可提供一流的睡眠舒适度

  • 自助早餐采用新鲜食材制成，包括素食和纯素食选项

  • 明亮的董事会会议室配备现代技术和露台，客人一进去就会感到欢欣鼓舞

我们的客房

酒店位置

杜塞尔多夫 MUZE 翰悦阁酒店

Prinz Georg Strasse 126
40479 杜塞尔多夫
德国

GPS:51.231891, 6.787558

电话
传真 +49 211 3611560

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
酒店附近
  • 停车

VENERIE BAR

暖色装饰、画廊窗户、艺术和音乐。Venerie 不仅仅是一间酒吧：更是一个让您感到家一般温暖的地方，您可以在这里与同事或朋友享用精心调制的饮料、交流想法、忘却时间。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  169 评论

TripAdvisor 评级  4.3/5  38 评论

客户意见评级 3.5/5

Pang C. W. 商务住宿 - 所有已确认评论

房间整体不错，早餐与Wifi一般，部份前台服务一般

Small hotel in quiet neighborhood but walking distance to city center and Little Tokyo, good enough for a weekend

Tripadvisor 评级 4.0/5

CharmedNederland 经 TripAdvisor 认证的评论

Small boutique hotel with low ceilings. In the beginning our keys didn't work, but they fixed that immediately, but unfortunately we didn't get rooms next to each other, but in the same corridor. The elevator only fits 3 persons or 2 if you have suitcases. There is no parking but in the weekend you can get free parking outside and during the week you need to find a garage in the neighborhood. We had marihuana smell in the corridor of the 2nd floor, luckily the smell wouldn't get into our rooms. In 1 of our rooms the aircon wasn't as strong as the other and there would sometimes be a sewer smell coming from the bathroom. They have Japanese toilets, so that's a plus. The space seems OK, rooms are small but clean (and housekeeping comes every day). We stayed 3 nights, the sheets weren't changed, they only made the beds. You'll get a bottle of water every day and there was an apple in the room (the lobby provides some more water, fruit and nuts). The room had nice new looking furniture, but there was a creepy picture on the walls. We had twin beds with firm mattrasses and 2 sorts of pillows, we slept very well. The bathroom has no hooks to hang your clothes or towels and I felt like we needed more light above the sink (the makeup mirror light didn't work). There is a full length mirror in the hallway where you enter, but that place also provides the mini bar and your clothes closet, so you can't really see much as the light is dim there. The water pressure was low in the shower and the tiles have a sort of marbling that makes them look dirty even though it was clean. Our window looked out on some sort of fire escape stairs and apartments, so not much privacy if you open curtains. It did give some shade during the heatwave. Rooms also seemed soundproof, unless housekeeping is loud in the morning. The shades are not darkening.

Not Bad For a Last Minute Reservation

Tripadvisor 评级 4.0/5

DebbieW41 经 TripAdvisor 认证的评论

We found ourselves in need of a hotel unexpectedly and found the Muze Hotel and based on the reviews, we decided to book it. We booked a superior room. We would have preferred a slightly bigger room but this was the largest available. The room was very small and I had no place to put my luggage but the room was very clean and we figured it out. It was very warm in the room and no matter how low we put the temp so that the heat would not come on, it didn’t work so we had to keep the window open a bit overnight and that helped tremendously. The shower didn’t have a door so it did get wet outside the shower but it wasn’t terrible. And like most European hotels, no washcloths are provided. Bed was comfortable but the pillows were not so great. We also paid for breakfast , when we made the reservation. Breakfast was good but the coffee machine only worked sometimes. The attendant on the weekdays did not speak any English but thankfully, my husband speaks German. He was also very unfriendly. I did find the rest of the staff to be extremely friendly. On the weekend, there was a second attendant who spoke English and was much nicer to deal with. It was worth it to us to have breakfast at the hotel rather than having to go elsewhere. It is a short walk to the Old Town and to the Konigsallee (Kö). And public transport is close by and we pre purchased a multiday ticket and it worked well. We were able to preselect the dates that we needed for the ticket to be valid. Right next door is a bar/restaurant, Hirschchen. We didn’t eat there but we did stop for a nightcap on a few nights and it was very convenient to have it right next door. One thing that I was not happy about is we had to leave for the airport at 6 AM on a Sunday. We made it a point to ask if that would present any issues and the person told us that they had someone there 24 hours. So we go downstairs to check out and no one is there. Tried to ring the bell on the desk and it didn’t work. So we left a note on the desk with our key. We had arranged for Uber and it pulled up and we went to exit and the front door was locked and we couldn’t get out. We started knocking on office doors and calling out and finally someone heard us and let us out. It was an uncomfortable feeling to be trapped in the hotel and unable to exit. I would not have expected that since we made it a point to let them know the night before that we were checking out early. Overall, if you are ok with a small clean room in a good location, then I would recommend this hotel.

Dear Guest, Thank you for taking the time to share your detailed feedback about your recent stay at Muze Hotel. We appreciate your comments and are glad to hear that you found our hotel based on positive reviews. We apologize for the inconvenience you experienced with the room size and the temperature control. As a boutique hotel, we offer a variety of room types, and the superior room you booked is one of our medium options, though we understand it may still feel small. We are pleased to hear that you found the room clean and were able to make adjustments to improve your comfort. Regarding the shower design and the lack of washcloths, we appreciate your understanding and will take your feedback into consideration for future improvements. We are sorry to hear that the pillows did not meet your expectations, and we will look into providing better options. We are glad you enjoyed the breakfast, despite the occasional issues with the coffee machine. We apologize for any inconvenience caused by the language barrier of the weekday attendant. We will address this with our team to ensure a more consistent and welcoming experience for all our guests. We are happy to hear that you found our location convenient and enjoyed the nearby amenities. We deeply regret the issue you faced during your early checkout. This is certainly not the experience we aim to provide, and we will investigate this matter to prevent it from happening in the future. Your safety and comfort are our top priorities, and we apologize for the distress this caused. Thank you once again for your review and recommendation. We hope to have the opportunity to welcome you back and provide an improved experience. Sincerely, MUZE Hotel Dusseldorf - Handwritten Collection

Highly recommended design hotel with a lovely mid-century modern inspired interior.

Tripadvisor 评级 5.0/5

Walkabout-Mike 经 TripAdvisor 认证的评论

The room was the same as the online photos, it was quiet and clean with a very comfortable king size bed (180cm / 71 inces wide) and the bathroom even had a Japanese style toilet (with water spray) and a heated seat. The large room has a bath/shower combination, other rooms have shower. Breakfast was a very tasty buffet with a range of bread, meats and cheese, cereals, fruit, vegan options, fresh juices, and coffee / tea. The staff were welcoming, friendly, and helpful. The air-conditioning in our room was ok but had difficulty cooling on warm summer days (+25°C / 77°F). Secure parking is a 5-minute walk and costs €18/day. It’s a 15-minute walk through a nice park to the old town or a 5–10-minute walk to the main shopping street. For a good German beer and meal try Hirschchen, the restaurant next door.

Comfortable and cozy solution not only for biz trip

Tripadvisor 评级 4.0/5

Monica g 商务住宿 - 经 TripAdvisor 认证的评论

I am in Düsseldorf quite often and last time I tried this hotel different from the usual German hotel chains.. it is also a small 7 hotel chain with a very accurate and cute hospitality. Comfortable, elegant, vintage style with young friendly staff, good fresh breakfast and clean room. I will be back for sure! Very good also in terms of location.

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其他网络用户评价我们的酒店

  • 307 评论 8.9/10 位置
  • 463 评论 7.4/10 房间
  • 278 评论 7.9/10 服务
  • 5 评论 6.5/10 上网
  • 248 评论 5.5/10 舒适度
  • 198 评论 6.9/10 早餐
  • 186 评论 8.3/10 清洁度
  • 55 评论 4.9/10 食物

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