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杜塞尔多夫市中心美居酒店 4 星

客户意见评级 4.2/5 3,857 评论

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杜塞尔多夫市中心美居酒店
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酒店其他优惠

  • 位于杜塞尔多夫的中心位置,我们的客人可以很快到达国王大道和老城区,

  • 酒店提供包括 5 种房型的 163 间客房!所有客房均配备空调、纯平电视

  • 3 间会议室,配备现代化的专业设备,并拥有良好的自然采光

  • 我们的停车场设有 52 个配有闭路电视监控功能的停车位

  • 免费无线网络覆盖整个酒店。

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 15h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车付费服务
  • 残疾人士的便利设施
  • 可携带宠物付费服务
  • 按需婴儿看护付费服务
  • 全禁烟宾馆
  • 使用空调
  • 酒店使用的语言
  • 接待处全天候开放
  • 提前入住/延迟退房付费服务
  • 洗衣房
  • 精品店/购物
餐饮
  • 早餐付费服务
  • 1 餐厅
  • 1 酒吧
  • 客房服务
  • 小吃和饮料机
休闲和活动
  • 护理付费服务
  • 按需婴儿看护付费服务
  • 网球付费服务
  • 海滩和水上运动付费服务
  • 其他体育活动付费服务
商务服务
  • 4 会议室
  • 提供复印/打印服务

酒店位置

杜塞尔多夫市中心美居酒店

Am Stresemannplatz 1
40210 杜塞尔多夫
德国

电话: +4921135540

传真: (+49)211/3554500

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • 834,737,752,721 :  MAIN STATION

  • 704,709,719 :  STRESEMANNPLATZ

  • 乘飞机

    DUESSELDORF AIRPORT 达到 8公里 / 4.97 英里

  • 乘火车

    MAIN STATION 达到 0.3公里 / 0.19 英里

GPS :51.21939, 6.787725

我们的客房

入住 4 星级杜塞尔多夫市中心美居酒店,您可选择标准单人房、标准双人房、标准双床房和配备一张双人床的尊享房。尊享套房配备一张特大床,高级套房配备一张双人床 所有的 163 间客房均配备空调和免费无线网络。一名 12 岁以下儿童可免费与父母同住一间客房。您还可携带宠物入住(每晚加收 6 欧元)。

标准房,配备一张双人床

  • 最多人数: 3
  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

经典房,配备 1 张单人床

  • 最多人数: 1
  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

尊享房,配备 1 张双人床

  • 最多人数: 3
  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)
客房

酒店餐厅和酒吧

QUATRE SAISON

美食类型: 地区

Enjoy culinary delights at the "Quatre Saison" restaurant with a selection of international delicacies and regional specialties. Opening hours: Mon-Thurs 12-3PM and 6-10PM, Sat 6-10PM, closed on Sundays and public holidays. The restaurant has a terrace.

午餐

12:00 - 14:30

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

18:00 - 22:00

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

L'APERO

非合约照片

在我们的“L'apero”酒吧享用冰镇黑啤酒 (Altbier) 或者其他清爽饮料以及冷热小吃。营业时间:周一至周四中午至午夜,周五和周六中午至次日凌晨 1 点,周日和公众假期下午 3 点至晚上 10 点。

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

您的会议和活动

我们的会议室

  • 会议室数量:4

  • 最大面积:80 平方米

  • 最大容量:33 个人

了解更多信息


杜塞尔多夫市中心美居酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.2/5

3,857 评论

tripadvisor

TripAdvisor 评级 3.5/5

1,083 评论

非常好

客户意见评级 5.0/5

Gu O. 情侣住宿 - 17/02/2020 所有已确认评论

办理入住很快,酒店也很干净,离国王大道很近

Dear Ms. G., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com

Good hotel but can’t say it’s 4 stars

Tripadvisor 评级 3.0/5

THSAMAD 02/02/2020 经 TripAdvisor 认证的评论

We stayed there for 4 nights. The room furniture was not bad but we had two beds attached to each other with small separate covers for each bed. Also there was a place for the mini bar in the room but locked and without the mini bar. The staff is nice and welcoming and I didn’t take time to check in. I didn’t complain about those two issues but for a 4 stars hotel it was strange for me specially that it is not a cheap one.

Thank you for your nice remarks on the staff, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Sven Schlüter General Manager

excellent

Tripadvisor 评级 5.0/5

aytugkucuk Business - 27/01/2020 经 TripAdvisor 认证的评论

It is always a pleasure to stay on Mercure city center hotel , which is has a warm welcome and good service. This kind of business hotels are generally do not have friendly collegues, but this one is well behaved and welcomed by all of the personal there, thanks to manager&all his team.

Thank you so much for the amazing remarks on the staff. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Sven Schlüter General Manager

Nice location, clean room, excellent service, friendly staff

Tripadvisor 评级 4.0/5

Hrideta 26/01/2020 经 TripAdvisor 认证的评论

The location is amazing, so close to Hbf, can go anywhere in foot distance. Awesome restaurants around...I wish the parking for hotel was not so expensive. I t is 19 Euro but the next public park house in 6 Euro.

Thank you so much for the nice comments. It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Sven Schlüter General Manager

Pathetic

Tripadvisor 评级 1.0/5

rcbathina Business - 19/01/2020 经 TripAdvisor 认证的评论

I was expecting a better service and maintenance from a 4 star hotel. Dust all over the stair case, elevator has been shaky and horrible. Check-in experience can be better considering that I have been a loyal customer since 2017 and a silver card member.

I sincerely apologize for the problems regarding the elevator, the service and the house-keeping, that unfortunately caused inconveniences for you. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again. Yours sincerely, Sven Schlüter, General Manager

City’trip

Tripadvisor 评级 5.0/5

NorthStar724772 Family - 16/12/2019 经 TripAdvisor 认证的评论

Hôtel very good loccated. Spacious room. Very good parking. Duuseleorf is a nice city en Christmas markets are wonderful. We plane a next visit in the summer. The staff from the hotel was very kind. We like very much outer visit on the bar.

On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the great remarks on the room, the bar and especially the staff. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Sven Schlüter General Manager

Christmas market visit

Tripadvisor 评级 4.0/5

pricella84 Family - 27/11/2019 经 TripAdvisor 认证的评论

Hotel was near the old city. 15 minute walk. Rooms were good only a bit warm. Breakfast was super they make fresh omelets, waffles, crepes on the spot. Only a clear discription for the parking garage.

Thank you very much for your visit and for taking the time to write a review. We very much appreciate the high rating as well as the great feedback on our breakfast. We are committed to providing our guests with the best possible start to their day - a nutritious breakfast that offers fresh ingredients, a variety of choices, and quality products. Great that you appreciate it. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Sven Schlüter General Manager

Great Location and Room

Tripadvisor 评级 5.0/5

Trail529265 Business - 07/11/2019 经 TripAdvisor 认证的评论

The hotel is located close to the train station and downtown (15-minute walk). The rooms are clean, well-taken care of, and the amenities are good. The WiFi is stable and fast. Breakfast was good, but a bit busy. Overall, the stay was very enjoyable.

Thank you very much for the top marks and the nice feedback. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Sven Schlüter General Manager

Short break

Tripadvisor 评级 5.0/5

richardashaw2019 Family - 19/10/2019 经 TripAdvisor 认证的评论

Excellent stay as always in this coveniently located, clean and comfortable hotel. It’s located close to both the station and the city centre, and also has underground parking. It’s worth joining Accor’s loyalty programme for a free drink and discounted stays as well.

On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the excellent rating. It is always our pleasure to have you as our guest. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Sven Schlüter General Manager

Constant quality

Tripadvisor 评级 4.0/5

koen_vm1 Solo travel - 17/10/2019 经 TripAdvisor 认证的评论

I've stayed at this hotel a couple of times now, and it has never disappointed. The building and rooms may not be very modern any more, but it is still very acceptable. And it's clean and quiet, with friendly staff both at reception and breakfast. That breakfast is excellent by the way.

Thank you for staying with us and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. On behalf of my team, I would like to thank you for the positive remarks on the breakfast and especially on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Sven Schlüter General Manager

comfortable stay

Tripadvisor 评级 5.0/5

Prem25 Business - 07/10/2019 经 TripAdvisor 认证的评论

Had a comfortable 3 nights at the Mercure Dusseldorf City Center. Despite overlooking the main roads, room was reasonably quiet. Staffs at reception were pleasent & welcoming. Room was clean and bed comfortable. Wifi was very good as well.

Thank you so much for the top marks and the great remarks especially on the staff. We are very happy that you felt so comfortable with us and that you really enjoyed your room. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Sven Schlüter General Manager

First visit to Dusseldorf

Tripadvisor 评级 3.0/5

RiyadhDC Family - 27/08/2019 经 TripAdvisor 认证的评论

Stayed for 4-5 nights at this hotel. Good location, you can reach main city areas like Konigsallee street , old town and the rhine river within 10-20 minutes walking distance. Public transportation is near the hotel but I didn’t use it. Paying parking available and paid at the hotel. They have also good breakfast . Two notes: beds and blanket are not wide enough + you have to take out used coffee cups out of your room as housekeeping leave the in the room for more than one occasion .

Thank you for your positive feedback, and also for your critique and suggestions on improvement regarding the house-keeping. I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Sven Schlüter General Manager

You get what you pay for

Tripadvisor 评级 3.0/5

BettyBoo4452 Couples - 30/07/2019 经 TripAdvisor 认证的评论

We should have realised by the price but it was only for one night.The main problem being that even for a cheap price the bathroom was so small . it was almost impossible to manoeuvre around or even get in the shower.We often use Mecure & a lot have been updated & trendy little lobbies & bars installed , we have even been impressed with room size in Berlin & Munich.Location close enough to train station but nothing else in area going for it.

Nice hotel - good value for money

Tripadvisor 评级 5.0/5

R6442DYinfo Solo travel - 23/07/2019 经 TripAdvisor 认证的评论

- Amazig breakfast with freshly made orange juice, waffles, crepes, eggs and good overall choice - Nice rooms, cozy and comfortable bed - Location is perfect just few min walk to central train station and few step to bus station lots of restaurants and shopping area in walking distance for emergency need staff are friendly, Room was clean and more or less comfortable

Thank you for taking the time to review your stay with us. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. We will gladly pass along this top review and positive remarks on our services to the respective staff members and employees. We are very happy that you felt so comfortable with us and that you really enjoyed our breakfast. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Sven Schlüter General Manager

Kerstmarkt visit

Tripadvisor 评级 4.0/5

Discover309266 Family - 02/01/2019 经 TripAdvisor 认证的评论

Location was perfect. Parking available in the surrounding. the rooms were clean and neat (little bit old furniture). The breakfast was nice with different choices. The people at the reception were nice and helpful.

We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. On behalf of my team, I would like to thank you for the stellar review, the highest marks and the great remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Sven Schlüter General Manager

Was not what i expected

Tripadvisor 评级 3.0/5

Climber31628745858 Couples - 05/12/2018 经 TripAdvisor 认证的评论

The room was not what was promised. No fresh fruit, no newspaper, no batch, etc etc...... We have been in this hotel before and had a normal room, that was ok concidering the price. This room was very expensive for what we get.

We regret that your experience with the room and our service did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Sven Schlüter General Manager

Good, well located hotel

Tripadvisor 评级 5.0/5

Trail529265 Solo travel - 01/11/2018 经 TripAdvisor 认证的评论

A good, well located hotel, close to the train station and downtown. Good service and rooms. Room was clean. Breakfast is good with a decent variety of food. Quiet location. Overall, a great hotel for the price.

It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the staff, the room and the breakfast in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Sven Schlüter General Manager

just what a hotel needs to be

Tripadvisor 评级 4.0/5

720henkn Business - 29/10/2018 经 TripAdvisor 认证的评论

All you need is there in this hotel. location wise it is central orientad and a short walking distance from the trainstation besides that , friendly staff good beds and more than a decent breakfast with good coffee

Thenk you very much for the positive review. It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Sven Schlüter General Manager

服务周到细致

客户意见评级 5.0/5

Z. 商务住宿 - 27/10/2018 所有已确认评论

舒适,缺少的生活用品能得到满足

Dear Mr. Z., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Mercure Hotel Düsseldorf City Center, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com

Dirty small room

Tripadvisor 评级 1.0/5

emilio5934 Couples - 21/09/2018 经 TripAdvisor 认证的评论

This was by far the worst room in a 4-star hotel I have even slept in (I travel a lot and usually sleep in 4 star hotels or IBIS). The room (301) was very small, with tiny shower, dirty spots on the carpet, the bed was uncomfortable and so were the pillows. Actually nothing was as it is supposed to be in a 4 star hotel. In my opinion this hotel should be 2 stars and definetely not 4 stars. Just putting tea, koffee and a hair dryer in the room doesn't make it a 4 star hotel. IBIS is a 3 star hotel but the rooms there are much better than the rooms in this 4-star hotel. Terrible room (301).

I sincerely apologize for the problems regarding the room and the house-keeping that unfortunately caused inconveniences for you. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again. Yours sincerely, Sven Schlüter General Manager

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