杜塞尔多夫中心美居酒店 3 星

住宿環境很安靜，早餐也豐盛；飯店離市中心有段距離，外面就有公車站牌可搭，下個路口有電車可搭，很方便；離地鐵站較遠而已。

This is not a large Mercure Hotel only having around 70 rooms. It is in a nice location with a number of restaurants and bars in the vicinity and en route to the busier areas of the centre of Dusseldorf. It is about a 20 minute walk to the AltstadtI found that my stay exceeded my expectations - particularly with regard to the welcoming, friendly and customer focus of all the staff I encountered at the hotel.Check in by Lea was excellent - I instantly felt welcome and in the hands of someone who was very capable and friendly. I was upgraded to a Privilege Room, which was a nice nice room, and although at the front of the hotel, was quiet.The breakfast was very good - the food was well prepared and presented with a range of options. Staff at breakfast were very good.The evening staff including Kaur and and English Chap, who's name I have forgotten, were very helpful, friendly and attentive. All in all this was an excellent stay - one where I felt entirely comfortable and welcome - both in using the facilities and interacting with the staff.

Very good breakfast. Location is in quiet area near the old city. Normal room, but without the refrigerator. Renovated house. The price was excellent for us. Service was very good - Thanks for friendly staff.

The room was OK, with coffee machine and cattle. We need to pick up our daughter in Dusseldorf airport. Very suitable location for meeting in airport using car, about 10 min. But the hotel is about 30 min by foot from old town of Dusseldorf and tram is not nearby hotel. We have little bit problem with coins to pay for the car parking. The hotel manager refused to change the money.

Don’t stay here. Nothing wrong with the rooms, that’s ok. It’s the horrible service and lack of organisation / friendlyness in this hotel that makes stay here a nightmare. I’ve stayed in many hotels of Accor, but here never again.