杜塞尔多夫中心美居酒店 3 星

客户意见评级 (ALL 评级) 4.4/5 499 评论

保证最优惠房价
杜塞尔多夫中心美居酒店 - Image 1
杜塞尔多夫中心美居酒店 - Image 2
杜塞尔多夫中心美居酒店 - Image 3
杜塞尔多夫中心美居酒店 - Image 4
Roßstraße 61, 40476 杜塞尔多夫, 德国

描述

酒店其他优惠

  • 前往杜塞尔多夫机场 (DUS) 特别方便

  • 前往杜塞尔多夫的 PSD Bank Dome 也很便捷

  • 靠近会议中心、Merkur 体育场和 Forty Four

  • 2 个电动车充电桩

  • 热情友好的团队，提供个性化服务

我们的客房

预订此酒店
客房 1

酒店位置

杜塞尔多夫中心美居酒店

Roßstraße 61
40476 杜塞尔多夫
德国

GPS:51.245745, 6.779938

电话
传真 +49 211 9485377

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店

BAR

晚上，您可以在酒店酒吧伴着欢乐的气氛与朋友一起享用美居精选葡萄酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  499 评论

TripAdvisor 评级  3.8/5  122 评论

Great city hotel

Tripadvisor 评级 5.0/5

Dushichka 商务住宿 - 经 TripAdvisor 认证的评论

Dear Dushickha, thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay and appreciated our convenient location, quiet and clean rooms, and friendly service. It’s great to know that our proximity to public transport and local amenities made your visit even more comfortable. We’re already looking forward to welcoming you back on your next trip to town. Warm regards Jens Müller Reisndent Manager

Needs better cleaning

Tripadvisor 评级 4.0/5

ceren425 Couples - 经 TripAdvisor 认证的评论

Dear Ceren425, thank you for taking the time to share your feedback. We sincerely apologize for the challenges you faced during your stay. Your concerns regarding the staffing at reception and the cleaning quality are very important to us. We understand that having only one staff member at reception can lead to delays and a less smooth experience for our guests. We are currently reviewing our staffing levels to ensure a more efficient and welcoming service at all times. Regarding the cleaning, we deeply regret that it did not meet your expectations. While we do use professional cleaning services, we are taking immediate steps to address this issue and improve the quality and attention to detail. Your feedback is invaluable, as it helps us identify areas where we can improve. We hope to have the opportunity to welcome you back in the future and provide a much better experience. Best regards Jens Müller assistant to General Manager

MERCURE HOTEL DUSSELDORF ZENTRUM is a nice 3star hotel with good value for money

Tripadvisor 评级 4.0/5

Κωνσταντίνος Δ 经 TripAdvisor 认证的评论

Dear Konstantinosd965, thank you for taking the time to share your detailed feedback about your recent stay at Mercure Hotel Düsseldorf Zentrum. We are delighted to hear that you found the hotel’s location convenient and appreciated the easy access to public transportation, especially the direct bus connection to the airport. It’s wonderful to know that you felt safe and comfortable in your room and found our bar prices reasonable. Your comments about the breakfast are duly noted, and we would love for you to try it on your next visit so we can exceed your expectations. Your kind words about the good service and value for money mean a lot to us. We strive to provide an enjoyable and seamless experience for all our guests, and it’s rewarding to know that you were satisfied with your stay. Thank you once again for recommending us, and we look forward to welcoming you back to Düsseldorf soon! Warm regards Jens Müller assistant to General Manager

Cleaning Needs Improvement

Tripadvisor 评级 3.0/5

Voyageerr Couples - 经 TripAdvisor 认证的评论

Dear Voyageerr, thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay, particularly regarding the cleanliness of your room and the service at reception. This does not meet the high standards we strive to maintain at Mercure, and we are addressing these issues with our team immediately. We are grateful that Ms. Nastaran could assist you and turn around your experience. Your comments about the staffing levels at reception, breakfast service, and the need for improved cleanliness in both the rooms and corridors are being taken very seriously. We are working to ensure that these issues are resolved promptly to provide a more comfortable and pleasant stay for all our guests. Once again, we apologize for not meeting your expectations and thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with the quality service you deserve. Best regards Jens Müller assistant to General Manager

Friendly staff en quiet hotel

Tripadvisor 评级 4.0/5

Iris v Couples - 经 TripAdvisor 认证的评论

Dear Iris, Thank you for your kind review! We're glad to hear you had a good stay and enjoyed the friendly staff, especially the man at night. We appreciate your feedback regarding the bed, and we're sorry to hear that it wasn't as comfortable as it should have been. We'll certainly look into this issue to ensure a better experience for future guests. We're also happy you found the location convenient and enjoyed the free parking. We hope to welcome you back soon!

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 246 评论 8.1/10 位置
  • 417 评论 6.9/10 房间
  • 355 评论 8.9/10 服务
  • 5 评论 7.9/10 上网
  • 247 评论 8.9/10 早餐
  • 198 评论 7.8/10 清洁度
  • 68 评论 7.5/10 氛围

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。