Dear Antonio P., Thank you for your delightful feedback regarding your recent stay at Rixos Al Mairid. We are thrilled to hear that you enjoyed the excellent location, pleasant climate, and welcoming atmosphere provided by our staff. It is particularly gratifying to know that you appreciated the service in our restaurants, especially at "Toro Loco," as well as the creativity displayed by our housekeeping team. Your positive comments about our new theater and the performances are also greatly appreciated. We strive to create memorable experiences for our guests, and it is rewarding to learn that your stay was enjoyable. We look forward to welcoming you back for another wonderful visit in the future. Best Regards, Rixos al Mairid Ras al Khaimah Team

Dear Irina, Thank you for your kind words regarding your experience at our hotel. We are delighted to hear that you found our sports area welcoming and that Daniela and Nadia made a positive impact on your stay. Your appreciation motivates our team to keep delivering exceptional service. Best Regards, Rixos Al Mairid Ras Al Khaimah Team

Dear Salvatore, Thank you for your wonderful review! We\'re delighted to hear that you had a relaxing and enjoyable week at Rixos Al Mairid Ras Al Khaimah. We\'re especially pleased that our all-inclusive experience and the friendly, engaging service from our team made a positive impact. A special thanks to Rawan, the lifeguard, for contributing to your satisfaction—your kind words will be passed along. We hope to welcome you back soon for another memorable stay! Best regards, The Rixos Al Mairid Ras Al Khaimah Team

Dear Sabrina P., Thank you for taking the time to tell us about your experience at the Rixos Al Mairid Ras Al Khaimah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rixos Al Mairid Ras Al Khaimah Team

Dear Mr. L. and Ms. P., Thank you so much for your wonderful and detailed feedback! We are absolutely delighted to hear that you and your wife enjoyed your stay with us for the third time in January 2025. It’s always a pleasure to welcome our returning guests, and we are thrilled that we could once again provide you with an exceptional experience. We’re so glad to hear you enjoyed our spacious and well-equipped beach, as well as our various pools and outdoor gym. It’s fantastic to know that you were able to take advantage of the wide range of sports activities we offer. We're also glad that our evening entertainment was to your liking—our team works hard to create memorable performances, and we’re so pleased you enjoyed them. It means a lot to us that you appreciated the cleanliness and attention to detail in your room, especially the lovely towel creations. We will certainly pass along your kind words to the housekeeper from room 2503. We’re sure she will be thrilled to hear your praise. We’ll also make sure to share your thanks with Monica Tomang and the rest of the reception team for their assistance with finding the nearby Catholic church. It’s wonderful to know that they were able to help make your stay even more comfortable. We’ll pass along your appreciation to Mr. Magdi Mohamed (Maître of the Toro Loco restaurant), Cho Hlaing Tun (server at Olivo), and Faisal and Shahbaz (beach assistants). They will be so happy to hear how much their efforts contributed to your experience. Thank you again for your kind words. We can’t wait to welcome you back in November, and it would be wonderful to host your son, daughter-in-law, and grandchildren as well! Best regards, Rixos Al Mairid Ras Al Khaimah Team

Dear Mario S., We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Team Rixos Al Mairid Ras Al Khaimah

Dear A. M., We very much appreciate your comments regarding your stay at the Rixos Al Mairid Ras Al Khaimah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear B. L., We very much appreciate your comments regarding your stay at the Rixos Al Mairid Ras Al Khaimah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Team