Dear Mr. R. M., Thank you for taking the time to share your kind feedback and for choosing Mercure Bangkok Surawong for your family getaway. We are delighted to know that you and your family enjoyed your stay, particularly our friendly team, clean and comfortable room, and the recognition you received as an ALL Gold member. It is wonderful to hear that you found our hotel to be an excellent choice for families with children. We also appreciate your feedback regarding the bar experience. Your comments have been shared with the relevant team as we continue to improve our services. Thank you once again for your valuable feedback. We look forward to welcoming you and your family back for another enjoyable stay in the near future. Warm regards, Chatupron W. (Oat) Duty Manager

Dear Ms. Lizeth V., Thank you for your wonderful review and for taking the time to share your experience with us. We are delighted to hear that you enjoyed our convenient location, making it easy to explore Bangkok's famous attractions and temples. It is especially rewarding to know that our reception, kitchen, and bell teams provided attentive service and helped make your stay a pleasant one. We are also pleased that you found your room comfortable and appreciated the in-room smart TV with internet access. Your kind words about our team are truly encouraging, and we will be delighted to share your compliments with them. Thank you once again for choosing to stay with us. We sincerely look forward to welcoming you back for another memorable stay on your next visit to Bangkok. Warm regards, Bunsita S. Front Office Senior Team Leader

Dear Mr./Ms. Camilo P., Thank you very much for sharing your wonderful feedback. We are delighted to hear that you enjoyed our service, facilities, and buffet. Your kind words are truly appreciated and motivate our team to continue delivering exceptional experiences to all our guests. We look forward to welcoming you back on your next visit and providing another memorable stay. Best regards, Pattranit Y. Duty Manager

Dear Valued Guest, Thank you for your kind feedback. We’re delighted to hear that your stay was pleasant and met your expectations. It is always our aim to provide a comfortable and enjoyable experience for all our guests. We look forward to welcoming you back to Mercure Bangkok Surawong in the near future. Best regards, Supavadee Hongthong Duty Manager Mercure Bangkok Surawong

Dear Vilcovsky M., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our hotel and appreciated the attentive service. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Pattranit YUKTASIRIWAT Duty Manager

Dear Fernanda N. M. D., We sincerely appreciate your kind comments. We are glad to know that your experience at our hotel was excellent and that everything was to your satisfaction. We hope to be able to welcome you again in the future. Pattranit YUKTASIRIWAT Duty Manager

Dear Javier, Thank you so much for your amazing review and for being a valued ALL – Accor Live Limitless member. We’re truly delighted to know your stay at Mercure Bangkok Surawong was excellent from the very first moment. Your kind words about our lobby team, cleanliness, breakfast, and sustainable efforts mean a lot to us. We look forward to welcoming you back soon! Sincerely, Surasak Jaitrong Front Office Manager

Dear manuel M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Surasak Jaitrong Front Office Manager

Dear Maria, We very much appreciate your comments regarding your stay at the Mercure Bangkok Surawong. We are thrilled to hear that you enjoyed our hotel's excellent location with convenient access to both the metro and sky train. It’s wonderful to know that you appreciated our rooftop terrace for admiring the city views and that you found a delightful variety in our breakfast offerings. It is always a pleasure to receive such positive feedback. I will share your comments with our team, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Surasak Jaitrong Front Office Manager

Dear Araceli, Thank you for your positive feedback regarding your recent stay at Mercure Bangkok Surawong. We are delighted to hear that everything was perfect, and we appreciate your constructive suggestion that a slightly larger room would enhance your experience. We always value feedback that both celebrates our strengths and provides insights for continuous improvement. I will personally share your comments with our team, and I am confident that your kind words will serve as an encouragement to all of us as we strive to elevate the quality of our services. Thank you again for sharing your experience. We look forward to welcoming you back for an even more enjoyable stay in the future. Sincerely, Surasak Jaitrong Front Office Manager

Dear Laitinen, Thank you very much for sharing your feedback regarding your stay at the Mercure Bangkok Surawong. We are glad to hear that you found our hotel to be new and well-located. However, we regret to learn that street noise impacted your comfort during your stay. Please accept our sincerest apologies for this inconvenience. We value your feedback as it helps us improve our services, and we will continue working to enhance the overall guest experience. Thank you again for your comments, and we hope to welcome you back for an even more enjoyable stay in the future Sincerely, Surasak Jaitrong Front Office Manager

Dear angelo, Thank you for your feedback. We are glad you found our hotel beautiful and had a pleasant stay. We look forward to welcoming you back soon. Best regards, Mercure Bangkok Surawong