Pullman Cape Town City Centre bintang 5

Catatan tamu Avis (Peringkat ALL) 4.3/5 554 ulasan

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Pullman Cape Town City Centre - Image 2
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Deskripsi

Keistimewaan hotel

  • Excellent location near popular art galleries, boutique shops local restaurants, and markets.

  • Just a 10-minute walk from Cape Town International Convention Centre.

  • Free shuttle every hour to the V&A Waterfront.

  • Free Wifi, 24-hour fitness center, rooftop pool, and multiple on-site restaurants and bars.

  • Green Key and Safehotels Certified.

Akomodasi kami

Lokasi hotel

Pullman Cape Town City Centre

22 Riebeek Street, Cape Town, Cape Town
8000 Cape Town
Afrika Selatan

GPS:-33.918988, 18.422313

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.3/5  554 ulasan

Catatan tamu Avis 3.5/5

Saga D. Teman - Ulasan terverifikasi ALL

The room wasn’t ready yet at around 14.00 , checked in at almost 15.00 . Not an issue, i was okay with this. Upon checking in, i wasn’t told if i was given a room upgrade (?) , but my room was on a high floor with a decent view, so i believe it i got an upgrade. I was a little bit disappointed when i entered the room, i found nothing on the table. No welcome snacks, no fruits or cakes, no wine, no nothing that welcomes me for my stay at Pullman Hotel, not even a simple greeting card. Literally nothing. This literally was my very first experience staying at accor that i felt like a stranger and didn’t really feel welcome. I asked the receptionist , and someone sent me my wine an hour later. Stayed here for 4 nights, no basic amenities in the room. No toothbrush, no shaver, i fount it weird. Asked for it on the 3rd night of my stay, and a housekeeper brought them to the room. Aside from that, the staffs were all great, friendly, and helpful. Service was fast. Room was clean. I was given free breakfast for a day, appreciate it.

Dear Saga, Thank you for choosing to stay with us at Pullman Hotel, and for taking the time to share your detailed feedback. While I'm pleased to hear you enjoyed our clean rooms, friendly staff, and the complimentary breakfast, I’m truly sorry to learn that your welcome experience fell short of the standards we strive for. At Pullman, we aim to make every guest feel genuinely valued from the moment they walk through our doors. I regret that the in-room welcome amenities and basic toiletries were not prepared before your arrival. This is not typical of our service, and I sincerely apologize for any inconvenience or disappointment it caused. I’ve already addressed this with the relevant departments to ensure future guests receive the thoughtful touches that reflect our brand’s hospitality. Regarding your room upgrade, I appreciate your understanding and I'm glad the view added some joy to your stay. That said, we should have clearly communicated this with you during check-in — thank you for bringing it to our attention. Your patience and graciousness throughout your stay did not go unnoticed, and we’re grateful that you highlighted the dedication of our staff and service efficiency. We value every opportunity to improve, and your feedback has given us important insights. Should your travels bring you back to Cape Town, we would be honoured to welcome you again with the genuine warmth and care you deserve. Please don’t hesitate to reach out to me directly so I can personally ensure your next visit is truly exceptional. Warm regards, Team Pullman Hotel

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 214 ulasan 8.3/10 Lokasi
  • 357 ulasan 7.5/10 Kamar
  • 483 ulasan 8.2/10 Pelayanan
  • 5 ulasan 7.1/10 Internet
  • 148 ulasan 7.6/10 Sarapan
  • 122 ulasan 8.1/10 Kebersihan
  • 116 ulasan 5.9/10 Fasilitas
  • 18 ulasan 4/10 Kebugaran/olah raga

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