Dear Gunther, Thank you for your excellent rating and recommendation! We’re delighted to hear that you enjoyed our central location, cleanliness, and quiet atmosphere. It’s wonderful to know that you had a pleasant stay with us. We hope to welcome you back to ibis Styles Ljubljana Centre in the future! Kind regards, ibis Styles Ljubljana Team

Dear SaBe, Thank you so much for your excellent rating and recommendation! We're delighted to hear that you enjoyed our convenient location, just a short walk from Ljubljana's sights, as well as the cleanliness and overall condition of the hotel. We're also glad that you found our breakfast to offer everything you needed for a great start to the day. It was a pleasure having you with us, and we hope to welcome you back to ibis Styles Ljubljana Centre in the future! Kind regards, ibis Styles Ljubljana Team

Dear Matteo, Thank you very much for your kind feedback. We’re delighted to hear that you enjoyed your weekend stay and appreciated the cleanliness, central location, and simplicity of your experience. We hope to welcome you again in the future. Petra N., Front Office Manager

Dear Peter, Thank you very much for your feedback. We’re glad to hear you appreciated our central location, the easy access to the city center, and the comfort of your room. It’s also great to know that you enjoyed the freshness and variety of our breakfast. We truly appreciate your comments and hope to welcome you again in the future. Petra N., Front Office Manager

Dear Daniel, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our central location. However, we are truly sorry that your overall experience did not meet your expectations. Your comments regarding the breakfast quality, coffee, food temperature, room cleanliness, and the condition of the furniture are concerning and do not reflect the standards we aim to provide. We have shared your feedback with our housekeeping and food & beverage teams for immediate review and corrective action. We also apologize for the inconvenience caused by the renovation work. We understand that advance communication about such activities is important, and we regret that the information provided at check-in did not adequately set expectations. We appreciate your honest feedback, as it helps us identify areas where we need to improve. We hope you will consider giving us another opportunity in the future to provide the level of service and comfort our guests deserve. Kind regards,

Dear Joerg, Thank you for your feedback. We’re pleased to hear that you appreciated our location and parking facilities. At the same time, we appreciate your comments regarding the signage from the parking area and the check-in process. We are sorry that your arrival experience did not meet your expectations, and your feedback will be shared with our team as we continue working to improve our service. We hope to welcome you again in the future. Kind regards, ibis Styles Ljubljana

Dear Martha, Thank you for your perfect rating! We’re delighted to hear that you enjoyed our central location and found the property beautifully situated. We truly appreciate your feedback and hope to welcome you again soon. Kind regards, ibis Styles Ljubljana

Dear Angela, Thank you for your feedback. We are sorry to hear that your stay did not fully meet your expectations in terms of value and room storage options. Regarding the registration process, please note that the information collected through the Accor system does not always include all the details required by Slovenian regulations. As these requirements vary from country to country, we are still required to verify and collect certain information from guests upon arrival. We appreciate you taking the time to share your comments, as they help us better understand our guests' experiences. Kind regards, ibis Styles Ljubljana Team

Dear Judith, Thank you for your wonderful feedback and perfect rating! We’re delighted to hear you had a very pleasant stay and enjoyed our central location, the spacious upgraded room, and the beautiful castle view. It’s also great to know that you appreciated the quiet atmosphere of the room. We truly appreciate your kind words and hope to welcome you again soon. Kind regards, ibis Styles Ljubljana

Dear Jozsef, Thank you very much for your positive feedback! We are delighted to hear that you enjoyed our central location, the breakfast selection, and the friendly service provided by our team. It is also great to know that the painting work in the stairwell did not disturb your stay and that everything went smoothly for you. We truly appreciate your kind words and hope to welcome you again soon at ibis Styles Ljubljana. Kind regards, ibis Styles Ljubljana

Dear Tania, Thank you for your feedback. We are pleased to hear that you appreciated our central location and the convenience of exploring the city on foot. We also appreciate your comments regarding the storage space and sofa bed comfort. We understand how important these aspects are, especially for longer stays or multiple guests, and your feedback will be shared with the relevant department for future improvements. Kind regards, ibis Styles Ljubljana

Dear Andreas, Thank you for your kind feedback. We’re glad you appreciated our convenient location and found it suitable for travelers using public transport. We hope to welcome you again soon. Kind regards, ibis Styles Ljubljana

Dear Patricia, Thank you for taking the time to share your feedback. We’re glad you appreciated our central location, design, lounge and rooftop area, as well as the friendliness of our team. We also appreciate your comments regarding cleanliness and room comfort. At the same time, we’re sorry to hear that aspects of the bathroom privacy and breakfast selection did not fully meet your expectations, especially towards the end of service. Your feedback regarding availability and timing is very valuable and will be shared with our team for improvement. Regarding parking, we would like to kindly clarify that it must be reserved in advance and costs €22 per night, as indicated on our booking information. Alternative parking options are indeed available nearby at different rates depending on location. Thank you again for your honest review. We hope to have the opportunity to welcome you back for a more seamless experience. Kind regards, ibis Styles Ljubljana

Dear Karmen, Thank you for your kind feedback. We’re delighted you enjoyed our central location and found our team attentive to your needs. Your kind words mean a lot to us. We hope to welcome you again soon. Kind regards, ibis Styles Ljubljana

Dear Hannes, Thank you for your kind review and high rating! We are delighted to hear that you enjoyed our central location, close to both the train station and the city center. It’s also great to know that you appreciated our breakfast and found our staff friendly. We hope to welcome you back again soon! Kind regards, ibis Styles Ljubljana

Dear Jan, Thank you for taking the time to share your detailed feedback. We are very sorry to hear that your stay did not meet your expectations, particularly regarding noise levels, room condition, and cleanliness. Please accept our sincere apologies for the inconvenience caused during your visit, especially in relation to the ongoing maintenance work in the corridor. Your comments regarding soundproofing, maintenance issues, and housekeeping standards are taken very seriously and will be reviewed with the relevant teams to address improvements where possible. We are, however, glad to hear that you appreciated our friendly staff and central location near the old town and train station. Thank you again for your honest feedback, which helps us improve, and we regret that we were not able to provide you with a more comfortable experience on this occasion. Kind regards, ibis Styles Ljubljana

Dear Christina, Thank you for taking the time to share your detailed feedback and for your 7/10 rating. We’re pleased to hear that you enjoyed our central location, the cozy room, and the fun amenities like foosball and table tennis — it’s always great when guests can relax and enjoy the atmosphere. However, we sincerely apologize for the issues you experienced at reception and with the towels and luggage storage. Your observations about staff availability, friendliness, and the luggage system are taken seriously, and we will review them with our team to improve the check-in/check-out experience and overall guest service. Regarding the reception location on the 7th floor, we will ensure this information is highlighted more clearly in advance. We truly appreciate your constructive feedback and hope to have the opportunity to provide a smoother and more welcoming stay in the future. Kind regards, ibis Styles Ljubljana

Dear Thomas, Thank you for sharing such a thoughtful review. We’re delighted you enjoyed our central location, friendly team, breakfast, and the fun atmosphere — as well as the rooftop views! We understand that access and parking can be challenging for guests with limited mobility, and we appreciate your feedback on this. It helps us look for ways to make stays more convenient for everyone. We hope to welcome you and your family back again soon. Kind regards, ibis Styles Ljubljana