Cape Grace - A Fairmont Managed Hotel 5 stars

Customer review rating (ALL Rating) 4.8/5 469 reviews

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Description

Hotel extras

  • Perfectly Located in the V&A Waterfront

  • Personalized and Intuitive Service

  • Elegant Rooms with Timeless Comfort

  • A Refined Dining Experience

  • Expert Concierge Services

Our accommodation(s)

Hotel location

Cape Grace - A Fairmont Managed Hotel

West Quay Road, Victoria & Alfred, Waterfront
8001 CAPE TOWN
South Africa

GPS:-33.908771, 18.42056

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Heirloom Restaurant

In the nature of our namesake, Heirloom finds its values in preserving the rich heritage of culinary tradition, nurturing it with care and dedication to create enduring experiences that linger.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  469 reviews

Customer review rating 5.0/5

Kathleen# A. Business - Confirmed reviews ALL

Enjoyable and comfortable.

Customer review rating 5.0/5

Henrique D. M. V. Couples - Confirmed reviews ALL

We had an incredible time at Cape Grace. Everything from the service, to meals, location, expert advice and more was superb. We loved the area and cannot wait to be back soon.

Dear Henrique D. M. V., Thank you for your wonderful feedback regarding your recent stay at Cape Grace. We are delighted to hear that you enjoyed our service, meals, and location. We look forward to welcoming you back for another exceptional experience in the future. Best regards, Cape Grace Team

Customer review rating 5.0/5

Richard M. Families - Confirmed reviews ALL

The amenities we got for our toddler were far exceeding our expectations. The entire room was prepped for his arrival. A bath with correct soaps, a dieper basket, bath robe, a gift and many more customizations. The staff were very friendly to him all the time and we felt extremely welcome because of this! Thank you to the cape grace team!

Dear Richard M., Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that our amenities and services for your toddler exceeded your expectations. It is heartening to know that our team made you feel welcome and provided thoughtful touches that enhanced your experience. Your kind words will surely motivate our staff to continue delivering exceptional service. Best regards, Cape Grace Team

Customer review rating 4.5/5

Peter M. Couples - Confirmed reviews ALL

This hotel is one of the best we have stayed at anywhere in the world. First class everything .

Dear Peter M., Thank you for your generous feedback. We are delighted to hear that you found our location and service to be exceptional. It is our goal to provide a first-class experience for all our guests, and your kind words are greatly appreciated. Best regards, Cape Grace Team

Customer review rating 5.0/5

Chee C. Families - Confirmed reviews ALL

Well located, comfortable stay, the concierge and complimentary car service is a great touch, housekeeping attention to detail is a lovely touch (putting a cord wrap on the charger cables, putting my glasses on a glasses cloth) and Garth Mehl from Engineering and his help was memorable. Our room was located on a lower floor and on the walkway side, evenings had higher noise.

Dear Chee C., Thank you for your valuable feedback regarding your recent stay. We are pleased to hear that you enjoyed our prime location, comfortable accommodations, and the exceptional service from our concierge team and housekeeping. We appreciate your kind words about Garth Mehl from Engineering as well. We acknowledge your concerns regarding noise levels from the walkway side and will take your comments into consideration for future improvements. We hope to welcome you back soon for another memorable experience. Best regards, Cape Grace Team

Other web-users rate our hotel

  • 145 reviews 9.8/10 Location
  • 160 reviews 9.6/10 Room
  • 309 reviews 9.2/10 Service
  • 58 reviews 8.9/10 Breakfast
  • 18 reviews 9.6/10 Cleanliness

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