Cape Grace, A Fairmont Managed Hotel

Customer review rating (ALL Rating) 4.8/5 75 reviews

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Description

Hotel extras

  • Our meticulously crafted, generously proportioned guest rooms and suites.

  • Our dining venues offer a tapestry of vibrant flavors, seasonal menus, and exquisite settings.

  • Ideally located in Cape Town's iconic V&A Waterfront.

  • Handcrafted journeys thoughtfully curated by our concierge team.

  • A wholesome approach to well-being bridging serenity, playfulness and adventure.

Our accommodation(s)

Hotel location

Cape Grace, A Fairmont Managed Hotel

West Quay Road, V&A Waterfront, West Quay Road, V&A Waterfront
8001 CAPE TOWN
South Africa

GPS:-33.908771, 18.42056

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Heirloom Restaurant

In the nature of our namesake, Heirloom finds its values in preserving the rich heritage of culinary tradition, nurturing it with care and dedication to create enduring experiences that linger.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  75 reviews

Great stay!

Customer review rating 5.0/5

João F. Families - Confirmed reviews ALL

Upon checking in our two rooms were upgraded to a double-room suite whcih was a great experience. Staff was allways available on demand ,courteous , and helpfull.. A minor note for the quality of the breakfasts served , service took always a long time, juices were bottled juices, the food was not in line with previous experiences with Fairmont Hotels ( Miramar Santa Monica, Fairmont Empress Victoria, Fairmont Monte-Carlo...

Wonderful stay!!

Customer review rating 4.5/5

Jackie L. Couples - Confirmed reviews ALL

We had an amazing visit! Beautiful room and the hotel smells wonderful! Love the location of the hotel. Area (shopping/food) is absolutely perfect. Staff were so pleasant. Only issue we had was our breakfast took very long to get and the manager actually came to our table to ask us to leave because they had to set up for lunch. We were very surprised. We had a nice long conversation with him while waiting for our food. We were anxious to get to shopping but were delayed by the long wait for our food. We never said a word, patiently waited. When he came to our table and asked us to leave it was about 10 min after we finally received our food and we had already asked for our bill. It didn't sit well with us. Otherwise everything else was PERFECT!!!

Best stay Ive had with a baby, you guys went over and above!

Customer review rating 5.0/5

Didi K. Families - Confirmed reviews ALL

I stayed with my husband while he was hosting a group at the Cape Grace and I brought my 7 month old along for 2 of the nights, I just want to say I travel a lot to join him as we host trips all the time and you guys really went above and beyond to make staying in a high end hotel with a baby (technically during a work trip) stress free, seamless, helpful, etc. From the sterilising equipment, the bath well, bath toys, shampoo and conditioner, changing matt, cot, little teddy etc...putting safety plugs in all the wall sockets... you guys were incredible. Thank you so much.

Perfect location. My suite was greatly enjoyed!!!!

Customer review rating 5.0/5

Carolyne B. Friends - Confirmed reviews ALL

We arrived on my 81st Birthday & were upgraded to room 334. We had a delicious dinner at the hotel that evening! Breakfasts were excellent…..as was the view. We enjoyed sitting out on the balcony in the evening. There was music always playing somewhere in the V & A Waterfront.

despite of the double payment wduring the check in it was a pleasant stay

Customer review rating 3.5/5

Ad Families - Confirmed reviews ALL

Unyil this moment the double payment haven't been returned

Other web-users rate our hotel

  • 49 reviews 9.5/10 Location
  • 50 reviews 9.7/10 Room
  • 92 reviews 9.3/10 Service
  • 19 reviews 9.3/10 Amenities
  • 18 reviews 8.8/10 Breakfast
  • 15 reviews 9.7/10 Comfort

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