Mercure Hida Takayama 4 ดาว

Dear Komon, Thank you for taking the time to share your feedback. We are delighted to hear that you appreciated our convenient location near the train station, the spacious room, and the relaxing experience provided by our onsen facilities. It is wonderful to know that these aspects contributed positively to your stay. At the same time, we sincerely apologize for the unpleasant odor you noticed on the towels provided in your room. Cleanliness and guest comfort are of the utmost importance to us, and we regret that we did not meet your expectations in this regard. Please be assured that your comments have been shared with our housekeeping team for careful review and appropriate corrective action. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience. Kind regards, Virginie Front Office Assistant Manager

Dear Boonruk, Thank you for taking the time to share this wonderful review! We are thrilled to hear that you had a memorable stay with us and greatly appreciate your generous comments. At Mercure, we believe in adding personalization and warmth to our service standards. We are a part of the renowned Accor Hotels group and strongly adhere to the principles laid down by our founders. Another wonderful experience awaits you here, and we eagerly look forward to welcoming you back soon! Virginie Front Office Assistant Manager

Dear Sirichai, Thank you for taking the time to share this wonderful review! We are thrilled to hear that you had a memorable stay with us and greatly appreciate your generous comments. At Mercure, we believe in adding personalization and warmth to our service standards. We are a part of the renowned Accor Hotels group and strongly adhere to the principles laid down by our founders. Another wonderful experience awaits you here, and we eagerly look forward to welcoming you back soon! Virginie Front Office Assistant Manager

Dear Thidathep, Thank you for taking the time to share this wonderful review! We are thrilled to hear that you had a memorable stay with us and greatly appreciate your generous comments. At Mercure, we believe in adding personalization and warmth to our service standards. We are a part of the renowned Accor Hotels group and strongly adhere to the principles laid down by our founders. Another wonderful experience awaits you here, and we eagerly look forward to welcoming you back soon! Virginie Front Office Assistant Manager

Dear Pathitaya, Thank you for sharing this wonderful review! It is an absolute delight to receive reviews that extol the Mercure experience! As you have mentioned, one of our unique selling points is the location as we are situated really near to Takayama station and walking distance to any touristic spots. In addition, your generous comments regarding our service will certainly be a source of motivation and encouragement for our team. We truly appreciate your comments! Another wonderful experience awaits you here, and we look forward to welcoming you back soon. Virginie Front Office Assistant Manager