Mercure Hida Takayama

Customer review rating (ALL Rating) 4.6/5 123 reviews

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4 311 1 Hanasatomachi, Takayama, 5060026, 5060026 GIFU, Japan

Description

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Hotel location

Mercure Hida Takayama

4 311 1 Hanasatomachi, Takayama, 5060026
5060026 GIFU
Japan

GPS:36.14001, 137.25206

Telephone
Fax +81 577-35-2703

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property

RESTAURANT&BAR Hobar

Mercure Hida Takayama's all-day dining restaurant offers a mixture of creative and locally-inspired dishes for breakfast and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  123 reviews

Great hotel with great services

Customer review rating 5.0/5

Thanayoot T. Families - Confirmed reviews ALL

The hotel is very well located, just next to the JR Station.

Dear Guest, Thank you for the great review of Mercure Hida Takayama! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Hida Takayama Front Office

Takayama

Customer review rating 5.0/5

Jj Couples - Confirmed reviews ALL

Located close to station. Car park adjacent to hotel but need to pay. 15-20 minutes to old town n tourist areas. Clean room n good size. Helpful staff, Sudip n Satino. Restaurants around but get very heavily booked in Takayama. Either reserved early or queue up early.

Convenient location, Excellent stay

Customer review rating 4.5/5

Paopanga A. Families - Confirmed reviews ALL

The staff team was friendly and yet professional and well understood the request from me and my mom staying in same room for 2 nights with AccorPlus StayPlus benefits. I love hotel's boutique style along with its decorations and functions. If I have a future plan to stay at Takayama, i will definitely choose this hotel again.

Dear Paopanga A., We very much appreciate your comments regarding your stay at Mercure Hida Takayama. It is always a pleasure to receive positive feedback. I will share your comments with our team. Our team are dedicated to providing high quality services for our guests, and we are really glad that our effort has paid off. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hida Takayama Front Office

Good stay

Customer review rating 4.0/5

Terence C. Couples - Confirmed reviews ALL

The hotel is conveniently located as it’s close to the long distance bus and train station. The room is comfortable and the staff are helpful.

Dear Terence C., We very much appreciate your comments regarding your stay at Mercure Hida Takayama. It is always a pleasure to receive positive feedback. We have staffs from different countries and every one of us understands English. More importantly, we all have the zeal to help! If you are having trouble communicating with one staff member, feel free to ask other staffs and we will help you together! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hida Takayama Front Office

well Located, Cozy Hotel, great breakfast, but some unpleasant issue.

Customer review rating 4.0/5

Teddy A. Families - Confirmed reviews ALL

The hotel is new and clean, interior and atmosphere are cozy. Overall, we enjoyed the stay in Mercure Takayama. There is only 1 concern regarding the welcome drinks given. We just would like to feedback regarding the welcome drink in this hotel. Our group consist of 9 adults and 2 children and stayed for 3 nights. We have 2 members card, 1 Diamond and 1 platinum. We booked 5 rooms in total, 2 rooms from Platinum member, and 3 rooms from Diamond member cards. We are entitled 4 cards of welcome drinks and according to the staff in the bar, we only have 4 welcome drinks for all 5 rooms. It is written in the card that "You and your guest entitled a drink", looking at this phrase, means each card is for 2 welcome drinks. If each card is only for 1 person, then you should state clearly that each of this card is only for 1 drink. However, when the bar staff checked with the reception staff, a Caucasian girl, we cannot remember the name, she was uneasy, and told us in very firm manner that for all 5 rooms we stayed, we only entitled for 4 drinks and there was the policy that we forced to accept. We feel that, the hotel not supposed to be very calculative regarding this issues. Moreover we are Diamond and Platinum members. We are Accor Loyal customers and has joined the membership program since 2010 and 2011. We gave this feedback, it is not about we are very calculative about this welcome drinks, it is not that we cannot afford for such drinks. But the attitude of the reception staffs who behave unpleasantly ruined our whole enjoyable experiences staying in Mercure Hida Takayama. For the Hotel General Manager, please take note on this issues, and hopes other guests especially Accor Loyal Silver, Gold, Platinum and Diamond Customer will not experiences such issues in the future.

Other web-users rate our hotel

  • 797 reviews 8.8/10 Location
  • 879 reviews 8.4/10 Room
  • 617 reviews 7.5/10 Service
  • 8 reviews 8.7/10 WiFi
  • 529 reviews 9.7/10 Vibe
  • 448 reviews 9.1/10 Breakfast
  • 368 reviews 9/10 Amenities
  • 326 reviews 9.5/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.