グリートベルリンアレクサンダープラッツ

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 355 件のレビュー

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BERNHARD WEISS STRASSE 8, 10178 ベルリン, ドイツ

説明

ホテルのその他の情報

  • ダウンタウンの便利な場所、ベルリンのアレクサンダー広場に位置しています

  • ホテルのすべてのエリアで利用可能な WiFi が含まれます

  • サステイナブルな内装を施したモダンな客室

  • オープンロビーには、朝食エリア、ラウンジ、ビジネスエリアが併設されています

  • ロビーには軽食やお飲み物を揃えた 24時間年中無休のミニマーケットがあります

当ホテルの客室

ホテル所在地

グリートベルリンアレクサンダープラッツ

BERNHARD WEISS STRASSE 8
10178 ベルリン
ドイツ

GPS:52.523718, 13.416174

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • Wifi
  • エアコン
  • 朝食
  • 全館禁煙

朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  355 件のレビュー

トリップアドバイザーの評価  4.0/5  1,441 件のレビュー

Good location

トリップアドバイザーの評価 4.0/5

Hoops87 トリップアドバイザー認証口コミ

Good location with rooms providing what you need. Shower space a bit small but othewrise it was fine. The lift is very slow and small so in a larger group you are best taking the stairs. We didn't have breakfast here but were hapoy with the stay.

Dear Guest, Thank you for reviewing your recent experience. We are delighted to hear that our location served you well, being situated right in the heart of Berlin, providing easy access to local attractions and transport links. While we are glad that the room met your needs, we regret to hear your remarks about the shower space. Our aim is to provide comfortable and functional amenities, and we apologize if we fell short in this aspect. We also understand that the speed and size of the elevator were a concern, and we appreciate you bringing this to our attention. Please rest assured that we constantly strive to maintain and improve our facilities to enhance our guests' experiences. It's pleasing to note that, aside from these points, you were happy with your stay at greet Berlin Alexanderplatz. We take great pride in our commitment to sustainability and the comfort of our guests. We hope to welcome you back. All the best. Your team from greet Berlin Alexanderplatz

Disgusting treatment by obnoxious rude female receptionist

トリップアドバイザーの評価 1.0/5

Ross E Friends getaway - トリップアドバイザー認証口コミ

Rude and obnoxious female member of reception staff who threatened me with calling the police due to her not giving us all of our booked rooms. Couldn’t understand that 2 rooms were on one reservation so refused to give me a room key but has charged me for one nights stay when we didn’t even have a room key! Then gave our group a single room which they joked and called the ‘urinal room’ due to the smell of urine instead of the superior twin room that was booked back in December 2023! Honestly worst hotel I have ever stayed in! Plenty of much better hotels in the area with much friendlier staff!

Dear Ross, Thank you for taking the time to review your stay. We are truly sorry to hear about the challenges you faced during your check-in process and the discomfort you experienced in the room allocated to your group. Our aim is to provide a welcoming environment and efficient service, and it appears we fell short in this instance. While we do have a variety of room types, as outlined in the context, it seems there was a misunderstanding regarding your reservations. We take such matters seriously and are looking into the situation to ensure our guest service is consistent and accommodating. Luckily, upon check-out, we were able to talk about what happened. At the end of the day you had booked and used 4 rooms, even if one of them was only for 1 night. We have responded to you with a generous refund and we hope that we were able to smooth things out a bit. Kind regards, Your team from greet Berlin Alexanderplatz

very good ..could do even better

トリップアドバイザーの評価 4.0/5

Simomisb トリップアドバイザー認証口コミ

very clean rooms and bathroom. courtesi kettle is only inside some rooms...should be in every room. coffe and tea bags were not replaced.... beds are confortable sofa is not if those few things are improved it will be an excellent hotel near underground and train from airport

Dear Guest, Thank you for taking the time to share your review. We are pleased that we were able to meet your expectations with our high standards and strategic location. However, our guests' opinions are very useful as they help us to identify areas in which we can improve; please know that we have noted your feedback. We look forward to welcoming you back for another stay in the future. Best wishes, Your team from greet Berlin Alexanderplatz

Poor experience

トリップアドバイザーの評価 2.0/5

dortea287 トリップアドバイザー認証口コミ

The hotel was not worth the cost. The room was poor and not clean. The bathroom smelled of the sewer and it was smelling in the room too. The aircon did not work and the noise fra the street was so loud you could not open the windows. All together it was a very poor experience and we will definitely not Come back again. Choose another hotel.

Dear Dortea, Thank you for taking the time to share your feedback, We appreciate that you chose to stay with us, however, we are truly sorry to hear about the issues you encountered during your stay. Cleanliness is of utmost importance to us, and we apologize for any shortcomings in this regard. We will address your concerns with our housekeeping team to ensure improvements are made. Regarding the noise from the street, our hotel does feature double-glazed windows to minimize noise, but we understand that it may not have been sufficient in your case. As for the air conditioning, we do provide extra fans at reception upon request to ensure our guests' comfort. We apologize for any inconvenience this may have caused. We hope to have the opportunity of welcoming you for a more memorable stay in future. Kind regards, Your team from greet Berlin Alexanderplatz

Very recommended hotel for weekdays but not weekends

トリップアドバイザーの評価 3.0/5

DanaA342 ビジネス - トリップアドバイザー認証口コミ

The hotel is well maintained with very nice staff and a very good breakfast. The pricing is also very reasonable and the location is perfect for shopping and transportation in and out of the city. The only problem (and the reason I didn’t give it 5 stars) is the fact that there is a club just across the street from the hotel, and during weekend nights there is super loud music playing that is well heard even with closed windows on the rooms facing the front. If you can get a back room there’s no problem, but if you plan to stay on Thursday-Sunday and are in a front facing room I wouldn’t recommend if you care about sleeping…

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。