Mercure Paignton Hotel 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.3/5 รีวิว 1,527 รายการ

Mercure Paignton Hotel - Image 1
Mercure Paignton Hotel - Image 2
Mercure Paignton Hotel - Image 3
Mercure Paignton Hotel - Image 4

รายละเอียด

ความพิเศษของโรงแรม

  • Brand-new central hotel with onsite parking

  • Seafront location with seaview rooms

  • Restaurant and bar with a seaview terrace

  • Family and pet-friendly rooms

  • 1 of 2 ALL hotels with a loyalty scheme in the local area

ที่พักของเรา

สถานที่ตั้งโรงแรม

Mercure Paignton Hotel

22 25 Esplanade Road
TQ4 6BQ PAIGNTON
สหราชอาณาจักร

พิกัด:50.4375, -3.5578

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • ที่จอดรถ
  • ยินดีต้อนรับสัตว์เลี้ยง
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.3/5  รีวิว 1,527 รายการ

เรทติ้งบน TripAdvisor  3.8/5  รีวิว 385 รายการ

Weekend away with Parent.

คะแนนจาก Tripadvisor 4.0/5

75clairenewell รีวิวที่ได้รับการรับรองจาก TripAdvisor

Clean, tidy hotel, friendly staff. As we were early and couldn't check in, we got a drink at the Bar, 2 coffee's and a pint, this took nearly 10 minutes to be brought over to us (sat opposite the bar) at a very quiet period, unsure staff really know what their doing. I also went to the bar on the evening but the staff member was too busy on her phone to serve, the other staff member looked at her as though this happens frequently. Rooms clean and tidy, bed comfortable. As for sleep and being on the 3 floor sea view (privilege room), this was interrupted by the loud speakers outside playing music continuously and it was gone 5:30 in the morning before I fell asleep. I spoke to the receptionist who left a note to the night staff to turn off, although the following night it was quiet, it did get louder as the night went on - unsure as to why there needs to be music playing outside 24/7 ?? Surely from 12 it can be turned off, (especially seeing it's out of season) till the morning at a reasonable time. For these reasons I don't think I'd return to this hotel.

Dear 75clairenewell Thank you for taking the time to share such detailed feedback following your recent stay with us. We are pleased to hear that you found the hotel clean, tidy and that our team made a friendly impression. We are, however, very sorry that your experience at the bar and with the external noise disrupted what should have been a relaxing break. Waiting for drinks during a quiet period and encountering inattentive service is not the standard we expect, and your comments will be addressed directly with the team to ensure improvements are made. Regarding the music outside, we regret the disturbance this caused to your sleep. Your feedback has been noted and will be reviewed with our management team to ensure more appropriate controls are in place, particularly during quieter seasons, so that guests can enjoy a peaceful night’s rest. We appreciate your honest observations, as they highlight areas where we must do better. While we regret that this experience has deterred you from returning, please be assured that your comments will be used constructively to improve the service and comfort we provide. With best wishes Jason

Experience is fantastic

คะแนนจาก Tripadvisor 5.0/5

Ashlee H รีวิวที่ได้รับการรับรองจาก TripAdvisor

Sims who works behind the bar is very friendly and welcoming would definitely recommend this hotel the customer serive is brilliant

Dear 492ashleeh Thank you for your wonderful feedback. We are delighted to hear that you had such a fantastic experience and that our customer service left a lasting impression. Your kind words about Sims behind the bar are greatly appreciated and will be shared with him and the team. It is always rewarding to know when individual colleagues make a difference to our guests’ stay. We are grateful for your recommendation and look forward to welcoming you back for another enjoyable visit. With best wishes Jason

The hotel was clean and bright, friendly staff

คะแนนจาก Tripadvisor 5.0/5

Relax60792063674 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Hotel very clean the receptionist was very helpful the rooms was very clean and you had everything you need in the room the view from the bedroom was excellent The breakfast had a big variety and was plentiful

Dear Relax60792063674 Thank you for your kind feedback. We are delighted that you found the hotel clean and bright, with friendly and helpful staff. It is wonderful to know that your room was well equipped, offered an excellent view, and that breakfast provided a plentiful variety to start your day. Your comments are greatly valued by the team, and we look forward to welcoming you back again soon. With best wishes Jason

Pass

คะแนนจาก Tripadvisor 3.0/5

GrandTour820820 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Was at ibis hotel gone breakfast here because ibis told us we had too ! We paid from other hotel and had to walk here from next door!! Breakfast was short of items and cold ! Loads of people waiting for hot drinks only ONE machine and staff didn't know how to operate it!! Staff slow and juice warm

Dear GrandTour820820 Thank you for sharing your feedback. I am sorry that your breakfast experience did not meet expectations. I appreciate that you were directed from the neighbouring hotel and had to walk across, which understandably added to the inconvenience. I regret that items were limited, food was not served at the right temperature, and that service around the hot drinks machine was slow and confusing. Your comments about staffing and organisation are concerning, and I apologise that this left you feeling let down. Please be assured that your observations have been shared with our restaurant team so that improvements can be made to both service and facilities. We value your feedback as it helps us identify where we must do better, and I hope we will have the opportunity to welcome you back again with a far more positive experience. With best wishes Jason

A superb hotel

คะแนนจาก Tripadvisor 5.0/5

Cooperclubman รีวิวที่ได้รับการรับรองจาก TripAdvisor

Stayed here for 3 nights and was very impressed. Hotel is fresh and modern with great decor. Loved it. The staff were super friendly and wlvery approachable. Ate in the restaurant one night and the food was superb! The only couple of small areas for improvement Was drainage in the shower as the water goes straight over the grate and secondly, the car park spaces are small, making it extremely tight to get in and out. Other than that, superb!

Dear Cooperclubman Thank you for taking the time to share such a detailed review. We are delighted that you enjoyed your three-night stay and that our fresh, modern décor, welcoming team, and superb restaurant experience all contributed to a memorable visit. Your constructive comments regarding shower drainage and the size of our car park spaces are much appreciated – feedback like this helps us identify areas where we can improve the guest experience further. We are pleased that these points did not detract from your overall impression, and we look forward to welcoming you back for another superb stay. With best wishes Jason

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

การให้คะแนนโรงแรมของเราโดยผู้ใช้เว็บไซต์อื่น

  • 1,390 ความคิดเห็น 7.8/10 ทำเล
  • 2,099 ความคิดเห็น 8.1/10 หัองพัก
  • 1,895 ความคิดเห็น 7.4/10 บริการ
  • 24 ความคิดเห็น 8.3/10 อินเทอร์เน็ต
  • 1,138 ความคิดเห็น 6.2/10 อาหารเช้า
  • 990 ความคิดเห็น 5.3/10 ร้านอาหาร
  • 899 ความคิดเห็น 6.9/10 ความสะอาด
  • 567 ความคิดเห็น 9.4/10 บรรยากาศรอบๆ

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