Novotel Sydney City Centre 4 stelle

Giudizio clienti (Valutazione ALL) 4.0/5 2.455 recensioni

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Novotel Sydney City Centre - Image 2
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Descrizione

I plus dell'hotel

  • Situato nel cuore del quartiere centrale di Sydney, vicino alla stazione di Wynyard

  • Reception aperta 24 ore su 24 e parcheggio in sede

  • Recentemente rinnovato con un nuovo nome

  • Situato vicino a Circular Quay, al Teatro dell'Opera e all'Harbour Bridge

  • Le nuove camere includono TV con Chromecast

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Posizione dell'hotel

Novotel Sydney City Centre

7 to 9 York Street
2000 SYDNEY
Australia

Coordinate GPS:-33.86481857299805, 151.20530700683594

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Proprietà 100% non fumatori
  • Servizio in camera

BIRDIE BAR & BRASSERIE

Step into an ode to all things avian at Birdie Bar & Brasserie. Order a Fast Lunch if you're short on time and have a big appetite, or choose one of our delectable sharing platters to enjoy with friends and family. Tasty fare on your terms.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.0/5  2.455 recensioni

Giudizio TripAdvisor  3.0/5  17 recensioni

A very poor Novotel & watch what you are charged!

Punteggio Tripadvisor 3.0/5

roaming_kiwi58 Recensione certificata TripAdvisor

We stayed at the Novotel Sydney City Centre for 6 nights in September. This was our third stay at this hotel. The first time when it was a Mercure, and the last two as a Novotel. It is not up to the Novotel standard. The location is brilliant, just across the road from the Wynyard train station. For this reason we will probably continue to use this hotel, even though we consider it not to be up to standard. Arrival and departure is very impersonal and cold. You are directed to check in/out at a kiosk. The staff do not want to interact with you at all. When we got to our room there was a pile of dirty room service dishes outside the door. Very welcoming! Fortunately the room had been serviced. The whole week we were there the hall was not vacuumed. We could see the same bits of paper, and a safety pin, which stayed on the hall floor the whole time. Room is comfortable and spacious enough. Bed fine, but the pillows are awful - very big and chunky. They give me a sore neck. Last time we stayed I asked one of the housekeeping staff for a smaller pillow. They said they couldn't provide one and I had to ask reception, which I did. It took them about 3 hours to deliver another pillow to the room. Given my experience last time, and the fact we did not arrive at the hotel until 9pm, I didn't bother with trying to get a decent pillow this time. I transferred the pillowcase from one of the huge pillows to one of the sofa cushions, which was a much better size. There should be smaller pillows in the rooms as an option. Breakfast is good. Plenty of variety. We had it included as part of my Accor Plus membership, so it was even better value. Bathrooms are tiny. Showers are good, with plenty of hot water. We checked out at 4.30am in the morning. At a kiosk, of course. On my account was a charge which was not mine. Fortunately a person from reception did show their face while I was at the kiosk. I told them there was an invalid charge on my account. They could not tell me what it was for, but tried to convince me it was something I had forgotten about. No way! I knew I had charged absolutely nothing the whole time we were there and the room was prepaid. I was in a hurry to catch a train to the airport. On my insistence they eventually said they would remove the charge, and I was told to just log out of the kiosk without paying. Back home the next day I could see that they had charged me the item anyway! Needless to say I was pretty annoyed and emailed them. About a week later, after they had put several charges on and off my credit card, the charge was finally removed for good. I was not impressed. This was our second disappointing stay at this hotel. It really does not compare to any other Novotel we have stayed at. But, as we go to Sydney fairly regularly and the location is so good, it will probably stay on our list of Sydney hotels to use.

Convenient and comfortable stay

Punteggio Tripadvisor 4.0/5

trawellguru In coppia - Recensione certificata TripAdvisor

Very close to Wynyard Station. Room was lovely and well presented. Great comfy beds. Tasty breakfast spread. Dinner menu not so good. Really appreciate the fact we got our room fews hours early on our arrival. Great storage in the room. Bathroom could have an upgrade 🤔

Ottimo soggiorno

Giudizio clienti 4.5/5

Anonimo Coppie - Avvisi confermati di ALL

In viaggio di nozze, ci siamo trovati benissimo! La camera accogliente e il letto super comodo. I receptionist professionali e disponibili. Unico suggerimento: dotare le camere dello scopino per lavare i sanitari.

Signora G., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Novotel Sydney City Centre. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signora/ Signor le porgiamo cordiali saluti. Kim Stredder General Manager

Buon soggiorno

Giudizio clienti 5.0/5

Fabiola Ospite singolo - Avvisi confermati di ALL

Ottima posizione centrale ai luoghi comuni di interesse. Staff super gentile e accogliente. Camera molto confortevole e ben illuminata dalla luce naturale proveniente dalla finestra. Colazione eccellente con un’ampia varietà di piatti sia salati che dolci Consiglierò a chi avrà bisogno di alloggiare per un paio di notti nel centro della città.

Signora P., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Novotel Sydney City Centre. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signora/ Signor le porgiamo cordiali saluti. Kim Stredder General Manager

Service Client inexistant

Punteggio Tripadvisor 1.0/5

Mylene V Recensione certificata TripAdvisor

Je n'ai pas pu séjourner à l'hotel car mon vol a été annulé à cause des terribles émeutes en Nouvelle Calédonie, l'hotel m'a facturé l'intégralité de ma reservation soit 1200 euros, ils refusent tout remboursement, ne répondent à aucun mail... service client inexistant.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 1.502 recensioni 9.5/10 Posizione
  • 2.051 recensioni 6.3/10 Camera
  • 1.595 recensioni 7.5/10 Servizio
  • 58 recensioni 2.6/10 Internet
  • 1.007 recensioni 4.8/10 Comfort
  • 846 recensioni 6.1/10 Pulizia
  • 524 recensioni 3.2/10 Servizi
  • 408 recensioni 6/10 Colazione

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