Mercure Sydney Blacktown 4 estrelas

Nota clientes Avis (Classificação ALL) 3.8/5 1.466 comentários

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Descrição

Extras do hotel

  • Localizado no coração da Greater Western Sydney, junto ao Blacktown Workers Sports Club

  • 143 quartos recém-renovados, completos com cozinha compacta, smart TVs e Wi-Fi gratuito

  • Sala de reuniões versátil para criar o seu evento ideal

  • Lavandaria e limpeza a seco para hóspedes no local

  • Receção 24 horas para ajudá-lo o dia todo

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Localização do hotel

Mercure Sydney Blacktown

170 Reservoir Road
2148 ARNDELL PARK
Austrália

GPS:-33.79504, 150.8975

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Propriedade 100% não fumadores
  • Serviço de quartos

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  3.8/5  1.466 comentários

Classificação do TripAdvisor  2.7/5  33 comentários

Good place.. Great vibes

Nota Tripadvisor 5.0/5

Ally S Avaliação com certificação TripAdvisor

Everything is good.. Highly recommended Good Price as well Late check out Workers sport club just next door. A place to chill n quiet open air

Dear 317allys, Thank you for your wonderful review and recommendation. We’re so pleased to hear you enjoyed the good vibes, great value, and convenience of our location next to the Workers Sports Club. It’s great to know you had a relaxing stay and appreciated the late check-out option. We look forward to welcoming you back to Mercure Sydney Blacktown again soon. Kind regards, Stephen Cossetto General Manager Mercure Sydney Blacktown

Excellent

Nota Tripadvisor 5.0/5

Uswaldo G Avaliação com certificação TripAdvisor

Stayed almost a month and it was a great experience! Sally and all the staff were very helpful and friendly through my stay. Definitely will come back!

Dear Uswaldo, Thank you for your excellent review and for choosing to stay with us for almost a month. We’re thrilled to hear you had such a great experience and that Sally and the team made your stay so enjoyable. Your kind words mean a lot to us, and we look forward to welcoming you back to Mercure Sydney Blacktown soon. Kind regards, Stephen Cossetto General Manager Mercure Sydney Blacktown

Wonderful Hotel

Nota Tripadvisor 5.0/5

Joan M Avaliação com certificação TripAdvisor

Stayed here last week and hotel really nice and welcoming. Asian manager so friendly. Breakfast buffet so yum thanks to the chef. We will come back

Dear Joan, Thank you so much for your wonderful feedback and perfect rating. We’re delighted to hear you enjoyed your stay and found the hotel welcoming. It’s fantastic to know our team, particularly our manager and chef, made such a positive impression — I’ll be sure to share your kind words with them. We truly appreciate your recommendation and look forward to welcoming you back to Mercure Sydney Blacktown again soon. Warm regards, Stephen Cossetto General Manager Mercure Sydney Blacktown

Excellent reception

Nota Tripadvisor 5.0/5

Brian H Negócios - Avaliação com certificação TripAdvisor

Great receptionist who was warm and friendly and went out of her way to ease our check in , especially after we had made an error with our booking.

Hi Brian, Thank you for your wonderful feedback. I’m delighted to hear that our reception team made you feel welcome and ensured a smooth check-in, even after the booking hiccup. We pride ourselves on providing warm, genuine service, and it’s fantastic to know this was reflected in your experience. We look forward to welcoming you back to Mercure Sydney Blacktown soon. Warm regards, Stephen Cossetto General Manager Mercure Sydney Blacktown

Good hotel bad management

Nota Tripadvisor 1.0/5

GoPlaces57580763087 Avaliação com certificação TripAdvisor

Nice hotel and good location..however the senior staff (FOM only) at hotel are arrogant and rude. I stayed and paid full amount upon check only to later receive an extra charge from the Front Office Manager (Olivia Brewert) claiming there was an “issue” with the rate code I booked. The rate was valid at the time of booking and confirmed upon arrival — if there was truly a problem, it should have been addressed at check-in, not after I had left. Upon check in there was no issue and front desk receptionist also did not raise any issues. This kind of after-the-fact charging feels deceptive and leaves a bad taste. A hotel’s integrity is measured by how they treat guests, and in my case, the experience was disappointing and unprofessional. I will not be returning, and I suggest other travellers proceed with caution coz they can just nilly willy charge you once you check out.

Dear Guest, Thank you for sharing your feedback. I sincerely apologise for the experience you’ve described regarding the post-stay charge and the way it was handled. This is not the standard of service we aim to provide, and I understand how frustrating and disappointing this must have been. Please rest assured that I will personally review this matter with our Front Office team to ensure that such situations are addressed appropriately at the time of check-in and communicated clearly to guests. Your comments are invaluable in helping us improve our processes and maintain the integrity and trust our guests expect. Kind regards, Stephen Cossetto General Manager Mercure Sydney Blacktown

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 411 comentários 9.3/10 Localização
  • 1.201 comentários 6.1/10 Quarto
  • 985 comentários 7.6/10 Serviço
  • 34 comentários 4.2/10 Internet
  • 574 comentários 5.8/10 Limpeza
  • 232 comentários 5.7/10 Pequeno-almoço
  • 220 comentários 4.3/10 Comida
  • 10 comentários 6/10 Sustentabilidade

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