メルキュール シドニー マンリー ワーリンガー 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 1,372 件のレビュー

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4 Victor Road, 2100 ブルックベール, オーストラリア

説明

ホテルのその他の情報

  • 象徴的なマンリービーチとワーリンガーモールから車ですぐの距離にあります。

  • 最近改装されたばかりの120室の広々とした客室

  • 敷地内の駐車場は、高さ制限がなく、簡単にアクセスできます

  • プライベートな役員会議や小規模なカンファレンスに対応できる多目的イベントスペース

  • シドニーの中心街域に素早くフェリーでアクセス

当ホテルの客室

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ホテル所在地

メルキュール シドニー マンリー ワーリンガー

4 Victor Road
2100 ブルックベール
オーストラリア

GPS:-33.76033, 151.27678

電話番号
ファックス +61000000

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

DISTRIKT PRESS CAFE

1日の始めは、ダイニングルームで種類豊富なコンチネンタルスタイルの朝食ビュッフェのをお召し上がりいただけます。厳選された温菜および冷菜をお楽しみください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  1,372 件のレビュー

トリップアドバイザーの評価  3.1/5  31 件のレビュー

Terrible experience

トリップアドバイザーの評価 1.0/5

Caz M トリップアドバイザー認証口コミ

The room was not cleaned properly there were items on the floor. I was bitten by bugs. They serve your drinks at happy hour in plastic and if you want a coffee in your room the cups are plastic, how gross. They were short staffed over the long weekend so check in and getting your drink at happy hour took too long because of one staff on and line ups, won’t be back here.

What a joke

トリップアドバイザーの評価 2.0/5

Louise S トリップアドバイザー認証口コミ

This place is a joke. First impression at check in wasn’t great. The lady checking us in was so unfriendly didn’t even smile, no members welcome drink offered. The checkin counter was at a bar, bad impression for a mecure. The biggest joke was the shower, the water was drizzle and that was it. Very old bathroom with lots of mold. The room itself wasn’t too bad but you have the bed pushed up against the wall then this empty space next to the window…. Why not put a sofa or chair there to make the room more inviting. I would rate this place no better than an Ibis budget motel. Very old tired motel, we only stayed here because of a family emergency I would definitely not choose to stay here again

Dear Louise, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I have shared your feedback with our housekeeping team to inspire them to better efforts in the future. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Kind Regards,

Not worth it, would not recommend

トリップアドバイザーの評価 1.0/5

Jenny O トリップアドバイザー認証口コミ

Expensive, sub-par accommodation. Mold in bathroom and dirty floors. Shower old and barely worked. Would suggest avoiding if possible.

Good, but, would have preferred better for the cost.

トリップアドバイザーの評価 4.0/5

gemmaphant トリップアドバイザー認証口コミ

7-night stay ($1500+). Room: Room appeared clean. Housekeeping don't seem to like dusting surfaces e.g. shower screen top, top of toilet and microwave, windowsill, room phone, remote control, behind bedside tables and top of wardrobe. So, if you were to store nice (cloth) luggage up there you'd be showered with dust as well as your luggage. Dirty mark on dining table. Mould in shower recess and bottom of door. The cleaning crew definitely need retraining. Found garbage in the hallway on my level after housekeeping had visited. Picked it up and took it to reception as could not locate any bins on the way down. The couch in the room is in 3 pieces, so, when you stretch out on it the end cushion slides off. The doors on the room slam loudly, especially noticable at 10pm. Food / Dining area: Breakfast is 3/10. The pancake machine produces tiny pancakes which are half raw. The hot food is OK. Sitting at the provided "restaurant" tables, the recesses in the middle of the long table I ate at held remnants of cereal and other food. Also, be sure to check the coffee cups, crockery and cutlery. Found quite a few pieces unsuccessfully passed through the dishwasher. Staff: The AM doesn't seem like a very amiable person with a somewhat sad attitude of wanting to be elsewhere. One of the female staff members is an absolute gem! I didn't manage to note her name down from her badge. She was taken aback when I mentioned the dirty shower recess. Staff member who guided me the ice machine was a darling too. The first morning I came downstairs, staff members setting out breakfast didn't even greet you with a 'Good morning'. So icy-faced. I'd never treat guests like that. I'd want them to know they could come back and be greeted in a positive manner. Aircon only goes to 28°C and TV volume is very low. I think it's set as such for consideration of the other guests, but, still with the loud doors. Secure parking is $20 per day at the time of this review. I prefer to live out of my luggage for only 7 days. Should accommodate the room with a luggage rack. Sounds somewhat petty but, eh, just a suggestion. I will come back again in the winter and hope that all my feedback will be taken on board.

Basic and check your room

トリップアドバイザーの評価 2.0/5

Joyce A トリップアドバイザー認証口コミ

The hotel conveniently located near the leagues club was nice and front desk staff delightful. However, the room had not been cleaned, something nasty was on the coffee table and another surprise on the bedside cabinet (see photos). So, check the room cleanliness

Dear joyceal7321IJ Thank you for taking the time to provide us with your feedback from your recent stay with us here at Mercure Sydney Manly Warringah. Whilst I am pleased to hear you found our location convenient and our front desk team delightful, I do extend our sincerest apologies for the cleanliness of your room. This is not the standard we aim to deliver, and I completely understand how disappointing this would have been for you. Please be assured I have shared your comments with our housekeeping team to ensure this is addressed immediately and does not happen again. We greatly value your feedback as it helps us improve, and I do hope we will have the chance to welcome you back for a much more positive experience in the future. sincerely, Bianca General Manager

との提携 TripAdvisor

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