Mercure Sydney Manly Warringah 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.1/5 1.373 opiniones

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4 Victor Road, 2100 BROOKVALE, Australia

Descripción

Extras del hotel

  • A un corto trayecto en coche de la emblemática playa de Manly y Warringah Mall

  • Cuenta con 120 amplias habitaciones renovadas recientemente

  • Aparcamiento, accesible fácilmente, sin límite de altura

  • Versátil espacio para eventos para reuniones de juntas íntimas o conferencias reducidas.

  • Viaje en ferri rápido y bonito al centro de negocios de Sídney

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Localización del hotel

Mercure Sydney Manly Warringah

4 Victor Road
2100 BROOKVALE
Australia

GPS:-33.76033, 151.27678

Teléfono
Fax +61000000

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Mascotas no permitidas
  • Restaurante
  • Accesible para silla de ruedas
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Valoraciones de nuestros huéspedes

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Más información

Clasificación de ALL  4.1/5  1.373 opiniones

Valoración de TripAdvisor  3.1/5  31 opiniones

Terrible experience

Nota de Tripadvisor 1.0/5

Caz M Valoración certificada de TripAdvisor

The room was not cleaned properly there were items on the floor. I was bitten by bugs. They serve your drinks at happy hour in plastic and if you want a coffee in your room the cups are plastic, how gross. They were short staffed over the long weekend so check in and getting your drink at happy hour took too long because of one staff on and line ups, won’t be back here.

What a joke

Nota de Tripadvisor 2.0/5

Louise S Valoración certificada de TripAdvisor

This place is a joke. First impression at check in wasn’t great. The lady checking us in was so unfriendly didn’t even smile, no members welcome drink offered. The checkin counter was at a bar, bad impression for a mecure. The biggest joke was the shower, the water was drizzle and that was it. Very old bathroom with lots of mold. The room itself wasn’t too bad but you have the bed pushed up against the wall then this empty space next to the window…. Why not put a sofa or chair there to make the room more inviting. I would rate this place no better than an Ibis budget motel. Very old tired motel, we only stayed here because of a family emergency I would definitely not choose to stay here again

Dear Louise, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I have shared your feedback with our housekeeping team to inspire them to better efforts in the future. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Kind Regards,

Not worth it, would not recommend

Nota de Tripadvisor 1.0/5

Jenny O Valoración certificada de TripAdvisor

Expensive, sub-par accommodation. Mold in bathroom and dirty floors. Shower old and barely worked. Would suggest avoiding if possible.

Good, but, would have preferred better for the cost.

Nota de Tripadvisor 4.0/5

gemmaphant Valoración certificada de TripAdvisor

7-night stay ($1500+). Room: Room appeared clean. Housekeeping don't seem to like dusting surfaces e.g. shower screen top, top of toilet and microwave, windowsill, room phone, remote control, behind bedside tables and top of wardrobe. So, if you were to store nice (cloth) luggage up there you'd be showered with dust as well as your luggage. Dirty mark on dining table. Mould in shower recess and bottom of door. The cleaning crew definitely need retraining. Found garbage in the hallway on my level after housekeeping had visited. Picked it up and took it to reception as could not locate any bins on the way down. The couch in the room is in 3 pieces, so, when you stretch out on it the end cushion slides off. The doors on the room slam loudly, especially noticable at 10pm. Food / Dining area: Breakfast is 3/10. The pancake machine produces tiny pancakes which are half raw. The hot food is OK. Sitting at the provided "restaurant" tables, the recesses in the middle of the long table I ate at held remnants of cereal and other food. Also, be sure to check the coffee cups, crockery and cutlery. Found quite a few pieces unsuccessfully passed through the dishwasher. Staff: The AM doesn't seem like a very amiable person with a somewhat sad attitude of wanting to be elsewhere. One of the female staff members is an absolute gem! I didn't manage to note her name down from her badge. She was taken aback when I mentioned the dirty shower recess. Staff member who guided me the ice machine was a darling too. The first morning I came downstairs, staff members setting out breakfast didn't even greet you with a 'Good morning'. So icy-faced. I'd never treat guests like that. I'd want them to know they could come back and be greeted in a positive manner. Aircon only goes to 28°C and TV volume is very low. I think it's set as such for consideration of the other guests, but, still with the loud doors. Secure parking is $20 per day at the time of this review. I prefer to live out of my luggage for only 7 days. Should accommodate the room with a luggage rack. Sounds somewhat petty but, eh, just a suggestion. I will come back again in the winter and hope that all my feedback will be taken on board.

Basic and check your room

Nota de Tripadvisor 2.0/5

Joyce A Valoración certificada de TripAdvisor

The hotel conveniently located near the leagues club was nice and front desk staff delightful. However, the room had not been cleaned, something nasty was on the coffee table and another surprise on the bedside cabinet (see photos). So, check the room cleanliness

Dear joyceal7321IJ Thank you for taking the time to provide us with your feedback from your recent stay with us here at Mercure Sydney Manly Warringah. Whilst I am pleased to hear you found our location convenient and our front desk team delightful, I do extend our sincerest apologies for the cleanliness of your room. This is not the standard we aim to deliver, and I completely understand how disappointing this would have been for you. Please be assured I have shared your comments with our housekeeping team to ensure this is addressed immediately and does not happen again. We greatly value your feedback as it helps us improve, and I do hope we will have the chance to welcome you back for a much more positive experience in the future. sincerely, Bianca General Manager

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 538 opiniones 8.5/10 Ubicación
  • 1.056 opiniones 6/10 Habitación
  • 861 opiniones 8/10 Servicio
  • 25 opiniones 7.2/10 Internet
  • 512 opiniones 5/10 Limpieza
  • 281 opiniones 5.7/10 Desayuno
  • 248 opiniones 6/10 Relación Calidad/Precio
  • 153 opiniones 3.8/10 Comida

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