The Sebel Sídney Chatswood

The Sebel Sídney Chatswood 4,5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 3.9/5 360 opiniones

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Extras del hotel

  • Elegantes instalaciones para la celebración deconferencias

  • Piscina mineral climatizada

  • Gimnasio

  • Ubicado en pleno corazón de Chatswood, junto alos distritos de tiendas y restaurantes

  • Nuestros amplios apartamentos cuentan con balcón

Este hotel participa en Planet 21 y actúa en favor de la hospitalidad positiva.

Hotel aprobado por ALLSAFE

Localización del hotel

The Sebel Sídney Chatswood

37 Victor Street
2067 CHATSWOOD
Australia

GPS:-33.797508, 151.182532

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

Resumen
En las instalaciones
  • Piscina
  • Aparcamiento
  • Servicio de transporte
  • Hotel accesible en silla de ruedas
  • Bienestar
  • Aire acondicionado
  • Wifi
  • Desayuno
  • Salas de reunión

Desayuno Foto no contractual

Nuestros alojamientos

Formado por apartamentos de 4,5 estrellas en el corazón de Chatswood, The Sebel Sydney Chatswood ofrece toda la comodidad de un apartamento y las instalaciones típicas de un hotel. Este elegante hotel de Sídney ofrece una completa gama de apartamentos de 1, 2 o 3 dormitorios con una elegante decoración y un amplio y moderno diseño. Todos los apartamentos cuentan con cocina completa, lavadero, zonas de estar y comedor independientes, un moderno cuarto de baño y balcón amueblado con vistas a Chatswood.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  3.9/5  360 opiniones

Valoración de TripAdvisor  4.0/5  355 opiniones

Worst hotel stay ever!

Nota de Tripadvisor 1.0/5

stephentcassidy En pareja - Valoración certificada de TripAdvisor

DO NOT STAY HERE! This was easily the worst hotel experience we have ever had. On arrival to the apartment there was a very bad smell emanating from the laundry. When we down to reception to tell them about this the woman at the desk asked "what did we mean?" and had to be convinced that there was an unpleasant aroma. While we were out someone sprayed air freshener around to mask the smell. The balcony was filthy from some type of construction or renovation work. There were cigarette butts laying about. There were cement stains on the windows which were, again, filthy. Curtains in all the rooms were dirty, stained and in the living area torn. Tried to cook breakfast on our first morning there only to discover that the stove didn't work. Had to wait for someone to fix it. The stove itself had obviously not been cleaned in a very long time. Clothes dryer did not work. There was no clothes rack or pegs which is standard in most apartments. All rooms were generally dirty and in dire need of a good clean. Unable to use the dishwasher because the lid on the compartment that held the dishwasher powder wouldn't close. No dishwashing liquid. The kettle leaked, wobbled on it's heating plate and generally looked unsafe. There was hair left behind by previous tenants in both shower recesses. No tea towels or cleaning cloths in the kitchen. Rang reception and asked if we could get a tea towel. Our request was met with laughter! The tea towel never arrived. Water pressure in the master shower was very low. Trying to regulate the water temperature whilst having a shower was near impossible. It was either scalding hot or freezing cold. The room key card did not work at one point and we had to get reception to come up to our room at 11pm to let us into the room. No Foxtel which is just about standard everywhere else, even in tiny country motels. Expected to pay for WiFi. The Sebel used to have a good name but this place is just trashing that reputation! It's blatantly obvious that no one cleans the rooms properly, checks the facilities in the rooms or even cares.

Stay on 22nd June

Nota de Tripadvisor 1.0/5

357elleb De negocios - Valoración certificada de TripAdvisor

Really disappointed with our stay at this hotel. Our room was tidy but not clean, dusty, stains, chipped tiles, mouldy. Very old and tired! Balcony unable to be locked and had construction material and panes of glass, buckets of cement amount other items so balcony unable to be used. We were not told of this when booked! The worst part was the heating would not work, in the middle of winter. We called down stairs and they came and checked it out but were unable to fix it, offered us two tiny blow heaters which we did not feel were safe to keep on over night, so we froze! We were told by management they are individually owned and they just managed them! Would not stay here or recommend anyone else do either!

i cannot believe this is part of the Sebel chain, the branding should be removed

Nota de Tripadvisor 1.0/5

DayTrip509867 De negocios - Valoración certificada de TripAdvisor

I have stayed here many times over many years and I will never stay here again. There was rubbish in the bin from a previous stay, the balcony was prized shut with a block of wood and scaffolding on the balcony - i wasn't advised of work being done, the bed was broken and if you sat on the edge you ended up on the floor, the bathroom had a airvent patched with sticky tape, my internet didn't work and i had to ask twice for a code, there was no one on reception when I left.

Thank you for your feedback from your recent stay. We have been open about the façade works that are occurring, which is why access to the balcony was blocked as a safety measure. I am not understanding as to why this was not communicated to you when booking as we have ensured this information is on our and our partners websites. We appreciate you being a return guest and hope you know that the experience you encountered is not to our usual standard. Thank you for taking the time to share your experience. Kind regards Sandra Crisafi

Horrible

Nota de Tripadvisor 1.0/5

Travellerpaul73 En familia - Valoración certificada de TripAdvisor

Absolutely terrible! Would never stay here again. It started with a 2 1/2hour delay to our check in; partly because they had run out of sheets. Then they made our king size bed with perhaps queen sized sheets- sideways - top and bottom!! The place is filthy and in desperate need of maintenance. I don’t think the air con intake filter had ever been cleaned. The fridge had mould in the back. The lock from the balcony to our children’s bedroom was held on by one flimsy screw. The dishwasher leaked all over the kitchen floor and onto the living room carpet. The clothes dryer doesn’t have a filter so it spews lint all over the place. We raised all of these issues with reception. The only thing fixed was our sheets.

Thank you for sharing your experience I do apologise for you experiencing issues. The issues raised are very disappointing and I am sorry for our team not following through and addressing these to ensure you were assisted. I thank you for bringing this to my attention as this will be further investigated and addressed. We appreciate your time and hope that you will allow us the opportunity to welcome you back in the future. Kind regards Sandra Crissafi

Awful experience

Nota de Tripadvisor 1.0/5

K7189JPalisonm En familia - Valoración certificada de TripAdvisor

We booked and stayed at The Sebel for one night with our family of five (two adults and three children). We booked a two bedroom apartment, which looked lovely online. Upon entering the room, it smelt like mould. Curtains and carpet were all mouldy and covered in brown stains. Everything looked old and unkept. We had booked for three children, but because the second bedroom only had two single bedrooms, we were told while checking in that there was a fold out sofa for our other child. This was no issue. I had written in the notes, twice before arriving, to ask if the bed could be made up. When we got to the room, the sofa bed had not been made up, so we unfolded it to do it ourselves. What we found inside the sofa when we unfolded it was really disappointing. There were co2 chargers (obviously previous guests had been huffing the gas out of them to get high). There were about 6 or 7 of them left inside the sofa lounge, which obviously had not been cleaned at all. (Photo attached). My husband went down to complain to reception about what we had discovered and he said he’d send a manager up straight away to clean it and make the bed up for my 7 year old son. In lieu of what had happened, he offered us a complimentary sparking water. Bizarre. Anyway, awful experience. Dirty, run down, smelly, and an all round gross place to stay. We have stayed in so many hotels all around the world, and I must say I’ve never gone to the effort to leave a review on trip advisor before. This is by far the worst place we’ve ever had to stay. We thought about checking out but it was too late to drag our three children out again at dinner time. It is definitely not 4 star. A caravan would have been a nicer experience.

Your feedback is important to us and we thank you for taking the time to share your experience. We have let you down and ourselves by not actioning your request to have the sofa bed made up and ready for your child. I apologies for the apartment not being to standard and for our manager not addressing your concerns properly. We do thank you for choosing to stay with us and hope you will consider returning in the future which we would welcome the opportunity to provide you with the right experience. Kind regards Sandra Crisafi

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 196 opiniones 9.4/10 Ubicación
  • 285 opiniones 5.7/10 Habitación
  • 220 opiniones 7.2/10 Servicio
  • 9 opiniones 5/10 Internet
  • 118 opiniones 3.4/10 Limpieza
  • 78 opiniones 2.8/10 Instalaciones
  • 60 opiniones 3.3/10 Ambiente
  • 46 opiniones 5.3/10 Relación Calidad/Precio

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