ラッフルズザパーム 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 3,584 件のレビュー

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説明

ホテルのその他の情報

  • ヨーロッパの伝統とドバイの活気が融合した本格的な宮殿

  • フランチェスコ・モロン氏が手作りした家具で気品溢れる雰囲気をお楽しみいただける客室

  • パームアイランドの最大級の客室で贅沢な空間を堪能

  • 隠れ家のような豪華なヴィラで、リゾート気分を味わうことができます。

  • 素晴らしいご滞在となるよう、ラッフルズの伝説的なバトラーサービスでおもてなしさせていただきます。

当ホテルの客室

ホテル所在地

ラッフルズザパーム

West Cresent, Palm Jumeirah, Dubai
213208 DUBAI
アラブ首長国連邦

GPS:25.110703, 55.109405685735524

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  3,584 件のレビュー

トリップアドバイザーの評価  5.0/5  2,753 件のレビュー

2024エクセレンス認証

Spectacular hotel but needs fine tuning

トリップアドバイザーの評価 4.0/5

Bryony S ファミリー - トリップアドバイザー認証口コミ

The hotel is absolutely beautiful, our room was probably one of the best we’ve stayed in and the staff were very friendly and obliging, our floor butler Isuru went out of his way to help and couldn’t do enough for us. We had upgraded to a club room and had use of the club lounge which was lovely but at times there seemed to be limited staff, especially at peak times, you couldn’t help but feel sorry for them as they never stopped but they were always smiling and extremely helpful. The pool and beach areas were very clean and tidy and the grounds all immaculate but yet again, at times the lack of staff let them down. If we had to find fault it would be in the evenings, the hotel seemed to die a death and the lack of restaurants is probably why. The buffet food was good but had too much of a canteen feel, however the Italian restaurant was great. If there were two or three more restaurants like the Italian, it would have been perfect. Also maybe if they made use of the grounds and had a beach bar for evenings, it would make for more of a holiday atmosphere. As it was, most people seemed to disappear, ourselves included to other hotels to eat at different restaurants.

Dear Bryony S, Thank you for taking the time to share your thoughts about your recent stay at Raffles The Palm. I’m delighted to hear that you found our hotel beautiful and that your room was one of the best you’ve experienced. It’s always wonderful to know that our staff, especially Isuru, made a positive impact during your stay with their friendly and obliging service. I appreciate your feedback regarding the club lounge and the pool and beach areas. We strive to provide exceptional service, and I will certainly address your concerns with our team to ensure we continue to enhance the experience for our guests. Your suggestions regarding additional dining options and evening entertainment are invaluable. We are always looking for ways to improve and create a vibrant atmosphere for our guests, and I’ll be sure to share your thoughts with our team as we plan for the future. Thank you once again for your feedback. We hope to have the opportunity to welcome you back soon for an even more enjoyable stay! Warm regards, Aaron Kaupp Managing Director

A lovely brunch

トリップアドバイザーの評価 4.0/5

livvi2015 Couples - トリップアドバイザー認証口コミ

It was very chaotic to start as no one knew where we were meant to sit but once seated the staff were extremely helpful , the food was delicious with a vast selection of cold starters, hot mains and beautiful starters, a big thank you to Hamza our waiter who was very professional and efficient.

Dear Livvi2015, Thank you so much for sharing your experience with us! I’m thrilled to hear that, despite the initial chaos, our team was able to assist you and that you ultimately enjoyed your brunch with us. It’s fantastic to know you appreciated the delicious food and the vast selection we offer. I will personally make sure to pass along your kind words to Hamza—his professionalism and efficiency truly make a difference, and I’m proud to have him on our team. Your feedback means a lot to us, and we genuinely look forward to welcoming you back for another delightful experience at Raffles The Palm. Warm regards, Aaron Kaupp Manging Director

Incredible Brunch with Hany & Hamza

トリップアドバイザーの評価 5.0/5

Fabrice_yld Couples - トリップアドバイザー認証口コミ

An Unforgettable Brunch Experience at Raffles Hotel Palm! We had the pleasure of attending an incredible brunch at Raffles Hotel, and I can't praise it enough! From the moment we arrived, we were greeted with warm hospitality. The entire team exuded professionalism, ensuring we felt comfortable right away. The food was simply fantastic! The variety of dishes was impressive and of the highest quality. Each dish was not only delicious but also beautifully presented. I was especially taken by the desserts – a true delight! The atmosphere was perfect, with a vibrant ambiance enhanced by the right music. You could truly feel the joy in the air, making it the ideal place to spend a special day with friends or family. I highly recommend this brunch at Raffles Hotel. Thank you to Hany and Hamza for this wonderful experience! We will definitely be back! Special thanks to Hany, Hamza, Ahmed, Ranjeet ❤️ Cheers Daniela & Fabrice

Dear Fabrice, Thank you so much for your glowing review! We are absolutely delighted to hear that you had an unforgettable brunch experience at Raffles Hotel Palm. It warms our hearts to know that our team, particularly Hany and Hamza, made you feel welcomed with their warm hospitality and professionalism. We strive to provide the highest quality dishes, and we’re thrilled that you enjoyed the variety and presentation of our offerings, especially the desserts! We’re also glad you loved the vibrant atmosphere—creating joyful moments for our guests is what we aim for. Your kind words will surely be shared with Hany, Hamza, Ahmed, and Ranjeet, who will be thrilled to hear your appreciation. Thank you for recommending us, and we can’t wait to welcome you back for another wonderful experience! Warm regards, Aaron Kaupp Managing Director

Raffles is always a good idea

トリップアドバイザーの評価 5.0/5

Rik d トリップアドバイザー認証口コミ

Best hotel brand in the world, always a good idea and the saturday brunch is fantastic value for money. Excellent service provided by Hanza at le jardin restaurant. Superb butler service provided during the entire stay. World class spa, a real treat.

Dear Eikd770, Thank you so much for your fantastic review! We are thrilled to hear that you consider Raffles to be the best hotel brand in the world and that you enjoyed our Saturday brunch at Le Jardin. It’s wonderful to know that Hamza provided you with excellent service and that you experienced our superb butler service throughout your stay. We take great pride in our world-class spa, and we’re delighted that it was a real treat for you. We appreciate your kind words and look forward to welcoming you back for another memorable experience! Warm regards, Aaron Kaupp Managing Director

Saturday branch

トリップアドバイザーの評価 5.0/5

_C7355VK ファミリー - トリップアドバイザー認証口コミ

Thank you very much for the raffles brunch on Saturday. Hamza is our waiter , thank you for best service. It was very good expirience . We use entertainer. Thank you , !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!my name is Olga very good

Dear _C7355VK, Thank you so much for your enthusiastic review! We are thrilled to hear that you enjoyed the Raffles Brunch on Saturday and that Hamza provided you with exceptional service. It’s wonderful to know that you had a great experience. Your kind words truly motivate our team to continue delivering the best service possible. We look forward to welcoming you back for another fantastic brunch in the future! Warm regards, Aaron Kaupp Managing Director

との提携 TripAdvisor

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