Hello Daniela,  Thank you so much for taking the time out of your day to give us this excellent feedback ! 🥰  It has been a pleasure to welcome you at our MAMA and we hope you had an amazing experience with us in Dijon 🦉  Never forget that MAMA is your home and will always welcome you back ♥   See you soon !  Mama loves you ♥  Ambre - Réceptionniste

Hello Hans, Thank you so much for your lovely review! ✨ It warms our hearts to know you felt so welcome, it was a pleasure having you at Mama Shelter Dijon! We were more than happy to take care of you. We're already looking forward to welcoming you back very soon at MAMA Dijon. MAMA loves you ♥ Marianne, receptionist

Hello Jurgen,  Thank you so much for taking the time out of your day to give us this excellent feedback ! 🥰  It has been a pleasure to welcome you at our MAMA and we hope you had an amazing experience with us in Dijon 🦉  Never forget that MAMA is your home and will always welcome you back ♥   See you soon !  Mama loves you ♥  Salomé - Réceptionniste

Hello Bernhard, Thank you very much for taking the time to share your feedback following your stay at Mama Dijon 🦉 We are delighted that you appreciated the friendliness of our team, and we thank you for your trust. However, we are sincerely sorry to read about your experience in our restaurant. The quality of our food and service is very important to us, and we regret that your meal was so far from your expectations. Your comments regarding the meat, aubergine, tahini and fries are being taken very seriously and will be shared with our Restaurant team so that we can understand what happened and improve the quality of our service. We are also sorry to hear about the unpleasant smell in your room. Our Front Desk is available 24/7 throughout your stay, so please don't hesitate to contact us immediately if you experience any issue. We are always happy to assist and find a solution as quickly as possible. 😊 We hope to have the opportunity to welcome you again and provide you with an experience that better reflects the standards we strive to offer our guests. MAMA LOVES YOU ♥️ Prescilla / Front Desk

Hello Rolf, It was a pleasure to read your comment ! Thank you so much for sharing your positive experience at MAMA Dijon 🦉 We are delighted to know that you enjoyed your stay, as well as our team and our unique atmosphere. Our goal is to give you the authentic MAMA experience, and we love to know when our guests have had a perfect stay here with us. See you soon at MAMA Rolf ✨ MAMA loves you ♥  Salomé - Réceptionniste

Hello Nina 😊 Thank you very much for this lovely feedback. We're delighted that you enjoyed your stay at MAMA and that everything contributed to making it a relaxing break. We hope to welcome you back to Dijon soon! MAMA LOVES YOU ♥️ François - Night Audit

Hello Bich, It was a pleasure to read your comment ! Thank you so much for sharing your positive experience at MAMA Dijon 🦉 We are delighted to know that you enjoyed your stay, as well as our team and our unique atmosphere. Our goal is to give you the authentic MAMA experience, and we love to know when our guests have had a perfect stay here with us. See you soon at MAMA✨ MAMA loves you ♥  Ambre - Réceptionniste

Hello Anne Marie,  Thank you so much for taking the time out of your day to give us this excellent feedback ! 🥰  It has been a pleasure to welcome you at our MAMA and we hope you had an amazing experience with us in Dijon 🦉  Never forget that MAMA is your home and will always welcome you back ♥   See you soon !  Mama loves you ♥  Ambre - Réceptionniste

Hello Valentin,  Thank you so much for taking the time out of your day to give us this excellent feedback ! 🥰  It has been a pleasure to welcome you at our MAMA and we hope you had an amazing experience with us in Dijon 🦉  Never forget that MAMA is your home and will always welcome you back ♥   See you soon !  Mama loves you ♥  Ambre - Front Office

Hello Stephan  Thank you so much for taking the time out of your day to give us this excellent feedback ! 🥰  It has been a pleasure to welcome you at our MAMA and we hope you had an amazing experience with us in Dijon 🦉  Never forget that MAMA is your home and will always welcome you back ♥   See you soon !  Mama loves you ♥  Ambre - Front Office

Hello Thorsten, Thank you very much for taking the time to share such detailed feedback following your stay at Mama Dijon 🦉 We're delighted to hear that you enjoyed our central location, our unique and modern design, and the warm welcome from our Front Desk team. It's also wonderful to know that you had a pleasant breakfast experience thanks to our friendly and efficient team. 🥰 We are, however, truly sorry to learn that your experience in our restaurant on Saturday evening did not meet your expectations. We completely understand how disappointing it must have been to wait a long time for your drinks and then not be able to enjoy a dessert and coffee as planned. We also sincerely apologize if the service felt disorganized or if some interactions came across as unfriendly. This is certainly not the experience we want our guests to have. Please rest assured that your comments have been shared with our restaurant team. Feedback like yours is invaluable, as it helps us identify where we need to improve and ensure we provide the warm, attentive service our guests expect from Mama. We sincerely hope to have the opportunity to welcome you back and provide you with the true Mama experience you were expecting. MAMA LOVES YOU ♥️ Prescilla / Front Desk

Hello Izabela, Thank you very much for taking the time to share your feedback following your stay at Mama Dijon 🦉 We're delighted to hear that you enjoyed our hotel and the warm welcome from our team. Your kind words truly mean a lot to us! 🥰 We also appreciate your comment regarding the welcome drink offered to our loyalty members. We're sorry to hear that it did not meet your expectations. Your feedback is very valuable to us and will be shared with the relevant teams, as it helps us continue improving the experience we offer our guests. We hope to have the pleasure of welcoming you back to Mama Dijon very soon. MAMA LOVES YOU ♥️ Prescilla / Front Desk

Hello Britta, Thank you for your amazing feedback! We are delighted to hear that you enjoyed our convenient location, our cheerful rooms, and the warm welcome from our team. We are also thrilled that our breakfast buffet exceeded your expectations — it is a real pleasure to know that you appreciated the variety and quality we offer. Your satisfaction is our greatest reward and motivates us to keep creating memorable stays every day. We look forward to welcoming you back soon for another unforgettable stay at MAMA Dijon, Britta ✨ MAMA loves you ♥ Marianne, réceptionniste

Hello Karin 😎! MAMA sagt DANKE für dein Feedback nach deinem Aufenthalt! Unser Team freut sich riesig, dass wir unsere Good Vibes mit dir teilen konnten 🤩. MAMA möchte seinen Gästen den bestmöglichen Service bieten – und wenn uns das gelingt, zaubert das unserem TEAM ein Lächeln ins Gesicht 😁 (genau wie bei deiner Ankunft 🙃). Wir können es kaum erwarten, dich bald wieder bei MAMA willkommen zu heißen ✨… MAMA LOVES YOU Marie-Sophie Rezeptionistin

Hello Susanne,  Thank you so much for taking the time out of your day to give us this excellent feedback ! 🥰  It has been a pleasure to welcome you at our MAMA and we hope you had an amazing experience with us in Dijon 🦉  Never forget that MAMA is your home and will always welcome you back ♥   See you soon !  Mama loves you ♥  Ambre - Front Office

Hello Guenther, What a pleasure to read your wonderful review! 🥰 Thank you so much for taking the time to share your experience at Mama Dijon 🦉 We’re thrilled to hear that you enjoyed our central location in the heart of Dijon’s historic district, as well as the convenience of our parking facilities. It’s also fantastic to know that you appreciated the atmosphere and design of our restaurant, the quality and variety of our dishes, and the attentive service provided by our team. Creating memorable moments for our guests is exactly what we strive for every day, so knowing that you had such an enjoyable evening with us is the greatest reward ✨ At Mama Dijon, you're always at home! We look forward to welcoming you back very soon. MAMA LOVES YOU ♥️ Prescilla / Front Desk

Hello Markus, Thank you so much for taking the time to share your feedback following your stay with us! 🤩 We’re delighted to hear that you had such a great experience at Mama Dijon 🦉 It’s wonderful to know that you enjoyed our central location, the warm welcome from our team, and our delicious breakfast. Your kind words are a real source of motivation for all of us, as we strive every day to create the true Mama experience for our guests ✨ We can't wait to welcome you back for another stay full of good vibes! MAMA LOVES YOU ♥️ Prescilla / Front Desk

Bonjour Thorsten, Merci d'avoir pris le temps de partager votre retour d'expérience. Je suis désolée que les conditions de stationnement aient pu impacter votre séjour. Je souhaite apporter quelques précisions concernant notre parking. En raison du nombre limité de places disponibles, notre système de réservation a été mis en place afin de garantir une meilleure organisation. En effet, notre Mama dispose de seulement 16 places de stationnement. Comme évoqué lors de votre séjour, une solution alternative vous a été proposé avec le parking Darcy, situé à moins de 200 mètres du Mama, afin que vous puissiez stationner votre véhicule dans les meilleures conditions possibles. Concernant les bornes de recharge, trois emplacements équipés sont mis gratuitement à la disposition de nos clients et sont également soumis à réservation. Lorsqu'aucun véhicule électrique ne nécessite pas de recharge, ces places peuvent être attribuées à des véhicules thermiques afin d'optimiser l'occupation de notre parking. Je vous remercie d'avoir partagé votre ressenti, qui nous permet de continuer à améliorer l'expérience de nos clients. Lors d'un prochain séjour, n'hésitez pas à nous contacter à l'adresse di… Nous serons ravis d'échanger avec vous en amont afin d'organiser au mieux votre venue et de vous accompagner dans sa préparation. Belle journée, Ilona, réceptionniste

Hello Markus😊 Thank you very much for your kind feedback 🦉 We’re delighted that you enjoyed the design of the hotel and our central location ✨ For a future stay, please don’t hesitate to contact our reception team before or during your visit. We’ll be happy to help you choose the room category that best matches your preferences and make your stay as enjoyable as possible. 😊 We hope to welcome you back to MAMA very soon! MAMA LOVES YOU ♥️ François - Night Audit