Mercure Dalat Resort

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.6/5 รีวิว 312 รายการ

Mercure Dalat Resort - Image 1
Mercure Dalat Resort - Image 2
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รายละเอียด

ความพิเศษของโรงแรม

  • สามารถเดินไปยังสถานีรถไฟเก่าของเมืองดาลัตได้

  • มีทำเลที่สะดวกสบาย สามารถไปเที่ยวชม Linh Phuoc หรือ Ve Chai Pagoda ได้อย่างง่ายดาย

  • สถานที่อันเหมาะสมแก่การสำรวจวัฒนธรรมท้องถิ่น ตั้งอยู่ใกล้กับ Da Lat Lycée Yersin

  • Beautiful landscapes and gardens resort with perfect location right at the heart of the city.

  • Nearby many local stops and places, a perfect location to explore the city culture & cuisine.

ที่พักของเรา

สถานที่ตั้งโรงแรม

Mercure Dalat Resort

03 Nguyen Du Street, Ward 09
670000 ดาลัต
เวียดนาม

พิกัด:11.945187, 108.459494

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • ที่จอดรถ
  • ไม่อนุญาตให้นำสัตว์เลี้ยงเข้าพัก
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.6/5  รีวิว 312 รายการ

เรทติ้งบน TripAdvisor  4.9/5  รีวิว 403 รายการ

Certificate of excellence ปี 2024

Perfect

คะแนนจาก Tripadvisor 5.0/5

Climber21665179449 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Overall i had a great stay at Mercure Da Lat Resort. The room was clean and very comfortable. The service was excellent, especially Ms. Nghi at front office she verry friendly and helpfull. I was impressed by the sevice of her was perfect, no complaints. Beside the breakfast was a highlight of my stay. Thank Mercure very much, im will comback again.

Top-notch romantic hotel

คะแนนจาก Tripadvisor 5.0/5

tcnguyen91 Friends getaway - รีวิวที่ได้รับการรับรองจาก TripAdvisor

I stayed here with my partner and another couple. Its a beautiful hotel, romanticised by the cute villas which house the rooms, and the perfectly manicured gardens. We arrived early and weren't able to check in but were contacted by email once our rooms were ready. We got taken to our rooms by a little buggy as the hotel grounds are vast. The rooms are good in size and our ground floor room had a small courtyard overlooking the grounds of the hotel complex. The rooms are beautifully appointed and have spacious bathrooms, with a separate toilet and shower cubicle. The beds were comfy and are king size. Breakfast was splendid with changing dishes over the days we were there. They had a large variety of Vietnamese, western and other food options, plus various juices, coffees and even sparkling wine if you please. Would stay again!

Beautiful, clean, amazing customer service

คะแนนจาก Tripadvisor 5.0/5

Yit84444 ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

It’s a beautiful hotel in an even more beautiful city. But what makes this hotel even better is the staff. I haven’t had such perfect customer service and attention to detail in a long long time. And i travel internationally 2 or 3 times a year. If there is too much service it’s overbearing, not enough and you feel neglected. Finding that balance is difficult, but Mercure found it. Everyone was great but I have to say Vinh and Thanh at the front desk and Nga in the dinning area were genuine and helped just the right amount, Made the stay amazing. Thank you, I’ll be coming back and staying longer.

Kính gửi Yit84444, Cảm ơn bạn rất nhiều vì đã dành thời gian để viết một đánh giá tuyệt vời về trải nghiệm của bạn tại Mercure Dalat resort. Chúng tôi rất vui khi biết bạn đã có những khoảnh khắc đáng nhớ tại đây! Chúng tôi luôn cố gắng mang đến dịch vụ tốt nhất cho khách hàng và nhận được phản hồi tích cực như của bạn chính là động lực lớn lao cho đội ngũ của chúng tôi. Chúng tôi sẽ tiếp tục nỗ lực để cải thiện và mang đến trải nghiệm ngày càng tốt hơn cho tất cả mọi người. Hy vọng sẽ được chào đón bạn quay lại trong tương lai gần! Chúc bạn có một ngày tuyệt vời! Trân trọng, Hieu NGUYEN Quản lý tiền sảnh

A woderfull place

คะแนนจาก Tripadvisor 5.0/5

Uwe2403 Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

This hotel is a unique place in Dalat. You can get real french feelings. The hotel has a wonderfull design and provides you with an very romantic athmosphere. The roms are nicely designed and you got the feeling beeing in a mountain ressort in Europe. Staff is very friendly and helpfull. Breakfast is excellent. At the beginning of our stay we had some minor, unneccesary difficulties, but thanks to Mr. Hiep from the Front office everything was satisfactory solved. Thanks again to him for his outstanding hospitality and assistance. The hotel is absolutly recommandable an we will definitly return.

Dear Mr./ Mrs. Uwe2403, We sincerely appreciate your kindness and for taking the time to share your experience with us. It brings us immense joy to learn that you had a wonderful stay at Mercure Dalat Resort. Your satisfaction is our utmost priority, and your kind words truly mean the world to us. At Mercure Dalat Resort, we are dedicated to delivering exceptional experiences, and knowing that we succeeded in making your visit memorable is incredibly rewarding. Your feedback serves as a great source of inspiration for our team, motivating us to continually strive for excellence and provide unparalleled hospitality. We eagerly look forward to the pleasure of welcoming you back in the near future and creating even more cherished memories together. Warmest regards, Hieu Nguyen Front Office Manager

I had high expectations for this new hotel, but...

คะแนนจาก Tripadvisor 3.0/5

briankN8632JC Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Overall, the service needs improvement. I had to wait to check in, but the receptionist didn’t seem to care. I understand that Friday afternoons can be busy, but there was no one ahead of me. Normally, they would at least acknowledge my presence and ask me to wait for a moment. It even felt like they were trying to avoid me. Also, the stain on the mattress cover was really terrible. I requested a replacement, but it took quite a while.

Dear briankN8632JC, Thank you for taking the time to share your experience with us. Please accept our heartfelt apologies for the inconveniences you encountered during your recent stay at Mercure Dalat Resort. We deeply regret that we fell short of your expectations and caused any discomfort. Your satisfaction means everything to us, and it is truly disheartening to hear that we let you down. Please know that we take your concerns very seriously and are committed to addressing the issues you have raised. We will thoroughly investigate them and implement necessary improvements to ensure a better experience for all our guests in the future. Your feedback not only helps us grow but also reminds us of the trust you place in us when choosing our resort. We are inspired by your candid insights and will use them as a guide to strive for excellence in both our service and hospitality. We genuinely hope you will allow us the opportunity to have more details about your reservation to clearly know and evaluate ourselves to avoid the same circumstance. It would be an honor to welcome you back and provide you with the exceptional experience you deserve. Once again, we deeply appreciate your understanding and patience. If there is anything further we can do to assist or improve, please do not hesitate to reach out to me directly via email address: thanhhieu.NGUYEN@accor.com Look forward to hearing from you soon. Warm regards, Hieu Nguyen Front Office Manager Mercure Dalat Resort

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

การให้คะแนนโรงแรมของเราโดยผู้ใช้เว็บไซต์อื่น

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  • 333 ความคิดเห็น 8/10 บริการ
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  • 93 ความคิดเห็น 8.5/10 ความสะอาด
  • 52 ความคิดเห็น 6.3/10 ความคุ้มค่า

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