Faena Hotel Miami Beach

Примечание: Tripadvisor 4.5/5 Отзывов: 2 293

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Описание

Особенности отеля

  • Forbes Five-Star luxury service exemplifying South American warmth of spirit

  • Voted #1 Hotel in Miami by Conde Nast Traveler 2020 Readers' Choice Awards

  • Tierra Santa Healing House with a holistic approach to wellbeing

  • Inspired by Europe's grand opera houses and Old Hollywood, the gilded Faena Theater showcases

  • Award-winning restaurants, Los Fuegos by Francis Mallmann and Pao by Paul Qui

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Расположение отеля

Faena Hotel Miami Beach

3201 Collins Avenue
33140 MIAMI BEACH
United States

GPS:25.807434, -80.123514

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Гостиничные услуги

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При отеле
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг TripAdvisor  4.5/5  Отзывов: 2 293

Сертификат качества 2023

Faena Theater

Примечание: Tripadvisor 5.0/5

Javier Enrique R Реальные отзывы TripAdvisor

Faena Theater does it one more time! We experienced the show and fell in love with the characters, the scenery, the staff, the ambient...everything is so well thought. We can't wait to come back again and discover new things at Faena and Faena Theater!

Greatest stay because of Eric

Примечание: Tripadvisor 5.0/5

Bryce B Реальные отзывы TripAdvisor

This review is all about one person, a person who made our stay magnificent. His name is Eric and he's a Porter. From the moment he met us at the front door, he made our stay one that we will remember for life. He is the true definition of great hospitality. Eric, if you're reading this I want to say thank you brother 🙏 You've earned a friend for life.

Dear 182bryceb, Thank you for taking the time to share your feedback with us! We're delighted to hear that Eric made such a positive impact on your stay at our hotel. Providing exceptional hospitality is at the core of what we do, and it's wonderful to know that Eric's dedication and service made your experience magnificent. I'll be sure to pass along your kind words to Eric, and I'm sure he'll be thrilled to hear that he earned a friend for life. We hope to have the pleasure of welcoming you back for another memorable stay in the future! Warm regards, Valerie Zamora Marketing & Guest Engagement Coordinator

Amazing in every way

Примечание: Tripadvisor 5.0/5

Kallie F Couples - Реальные отзывы TripAdvisor

The service level at this hotel is absolutely incredible. Stunning decor and everyone goes above and beyond, truly the 5 star experience you’d expect and then some. Luis at valet was so kind and welcoming, and helped us find our Uber. We will definitely be back soon!

Dear Kallie F, Thank you for sharing your amazing experience with us! We're thrilled to hear that you enjoyed the exceptional service provided by our team and that Luis made such a positive impression on your stay. Providing a 5-star experience is what we strive for, and it's delightful to know that we met and exceeded your expectations. We appreciate your kind words about our stunning decor and the dedication of our staff to go above and beyond for our guests. It would be our pleasure to welcome you back soon for another memorable stay! Warm regards, Valerie Zamora Marketing & Guest Engagement Coordinator

Beware!! Loud Construction Noise

Примечание: Tripadvisor 3.0/5

558beachlover Семьи - Реальные отзывы TripAdvisor

We are staying at Faena for 5 nights- March 2024 and there is loud construction noise happening right next door. It sounds like someone is scratching a chalk board all day around the pool, the beach is a little quieter but still very annoying and brain piercing. I am shocked there was no heads up or warning about this to guests. If you are paying thousands of dollars to relax it should be communicated to guests. The beach is nice, rooms nice and comfortable, great breakfast. Beautiful decor and design. Dinner at Los Fuegos was excellent, service good. But you forget all this amazing stuff and remember the annoying noise that gave you anxiety. Be honest and transparent with guests like the Four Seasons Orlando so guests have a choice and know what they are signing up for!

Dear 558beachlover, Thank you for taking the time to share your feedback regarding your recent stay at Faena. We sincerely apologize for the inconvenience caused by the construction noise near our property. We understand how disruptive this can be, especially when you're seeking relaxation during your stay. Your comments are valuable to us, and we regret any anxiety or discomfort you experienced as a result. While we're pleased to hear that you enjoyed our beach, rooms, breakfast, and dining experience at Los Fuegos, we understand that the noise disturbance overshadowed these positive aspects of your stay. Please rest assured that we are taking steps to address the construction noise issue and minimize its impact on our guests. Your feedback about transparency is duly noted, and we will strive to improve our communication with guests regarding any potential disruptions in the future. Once again, we apologize for the inconvenience, and we hope to have the opportunity to welcome you back for a more peaceful and enjoyable stay in the future. Warm regards, Valerie Zamora Marketing & Guest Engagement Coordinator

Faena Hotel + Luis Bellman = A+++++

Примечание: Tripadvisor 5.0/5

Patrick Y Реальные отзывы TripAdvisor

Beautiful hotel and great staff. Pool, restaurants and atmosphere were all excellent. Especially Mr. Luis Bellman who was very attentive and extremely helpful. Luis was very welcoming and made sure everything was A+++++ throughout my stay. Thank you Luis Bellman!!!

Dear 477patricky, Thank you for your wonderful review of your recent stay at Faena! We're delighted to hear that you enjoyed our beautiful amenities and atmosphere. It's also incredible to know that Luis, our bellman, provided you with attentive and exceptional service, ensuring that your stay was nothing short of perfect. We'll be sure to pass along your kind words to Luis and the rest of our team. We look forward to welcoming you back for another experience at Faena! Warm regards, Valerie Zamora Marketing & Guest Engagement Coordinator

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