Dear Ms. B. H., Thank you for your feedback regarding your stay. We are pleased to hear that you enjoyed the room. However, we regret that the breakfast did not meet your expectations and that there were issues in the spa area. Your comments are valuable to us. Best regards, Novotel Malta Sliema

Dear Ms. J., Thank you very much for your positive feedback regarding our hotel, the breakfast buffet, and our friendly staff. We regret that the opening hours in the spa and pool area did not meet your expectations and that cosmetic tissues were missing in the room. Your comment is valuable to us. Sincerely, Novotel Malta Sliema

Sehr geehrte Frau D., vielen Dank für Ihr positives Feedback zu Ihrem Aufenthalt bei uns. Es freut uns sehr, dass Sie die Freundlichkeit unseres Teams, die Sauberkeit und die Qualität der Speisen geschätzt haben. Ihre Rückmeldung ist für uns von großem Wert. Mit freundlichen Grüßen, Novotel Malta Sliema

Sehr geehrter Herr S., Vielen Dank für Ihr positives Feedback zu Ihrem Aufenthalt. Es freut uns zu hören, dass Ihnen die Lage, das Frühstück sowie die Ausstattung unseres Hotels gefallen haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Novotel Malta Sliema

Dear Ms. S., Thank you for your feedback. We are sorry to hear that your stay did not meet your expectations, particularly regarding the check-in and breakfast. Your comments regarding the facilities will be reviewed internally to improve our offerings. Sincerely, Novotel Malta Sliema

Sehr geehrte F. M., Vielen Dank für Ihr Feedback. Es freut uns, dass Ihnen der Standort unseres Hotels gefallen hat. Wir bedauern jedoch, dass die Sauberkeit des Badezimmers zu Beginn Ihres Aufenthalts nicht Ihren Erwartungen entsprach. Ihre Anmerkung wird intern besprochen, um unseren Service zu verbessern. Mit freundlichen Grüßen, Novotel Malta Sliema

Sehr geehrter Herr H., Vielen Dank für Ihre positive Rückmeldung. Es freut uns, dass Sie die Lage, die Sauberkeit und die Freundlichkeit unseres Personals geschätzt haben. Ihre Zufriedenheit ist uns sehr wichtig. Mit freundlichen Grüßen, Novotel Malta Sliema

Dear Roger C., Thank you for sharing your thoughts regarding your recent stay with us. We appreciate your compliments on our location and the reception staff. However, we regret to learn that your breakfast experience did not meet your expectations and that the pool facilities fell short in terms of available loungers. We also acknowledge your concerns regarding housekeeping and the gym equipment. Your feedback is valuable as it helps us identify areas for improvement. We are committed to enhancing our guests' experiences and will take your comments into consideration moving forward. Best regards, Novotel Malta Sliema

Dear Juergen S., Thank you for your feedback regarding your stay. We are pleased to hear that you appreciated our central location and the quality of your room. Your comments about breakfast are noted, and we continuously strive to enhance our offerings. Best regards, Novotel Malta Sliema

Dear Tony W., Thank you for your positive feedback regarding your recent stay at Novotel Malta Sliema. We are pleased to hear that you found our location ideal and enjoyed the spacious rooms and rooftop pool. We understand your concerns about bringing personal items to the pool area, which is a policy in place to ensure the comfort and safety of all guests. We appreciate your comments about the gym and spa hours, as guest feedback is invaluable in our efforts to enhance our facilities. Your insights will be carefully considered as we plan future improvements. Thank you once again for your review. We hope to welcome you back in the future. Best regards, Novotel Malta Sliema

Dear Franziska M. S. R., Thank you for sharing your feedback regarding your recent stays at Novotel Malta Sliema. We are pleased to hear that you appreciated the spaciousness of your room and our spa facilities. However, we regret to learn about your experiences with our reception team. Please know that we value every guest interaction and will use your comments to enhance our service. Additionally, we apologize for the inconvenience you encountered with the shower temperature regulation and the air conditioning system. Our central temperature control system is designed to maintain a comfortable environment, and we regret that it did not meet your expectations during your visits. Your insights are important to us, and we will continue to explore ways to improve the comfort of our guests. Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future. Best regards, Novotel Malta Sliema

Dear Timo S., Thank you for your kind words regarding our hotel and team. We are delighted to hear that you enjoyed your stay and appreciated the service provided by our staff, especially Anand. We sincerely apologize for the inconvenience you experienced with the jacuzzi. We understand how disappointing this must have been during your stay. Your feedback is valuable to us, and we will ensure it is addressed through our maintenance team. Thank you once again for your review. We hope to welcome you back in the future for another enjoyable experience. Best regards, Novotel Malta Sliema

Dear Giorgio E., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our hotel, the friendly staff, and your room. We appreciate your feedback and hope to welcome you back soon. Best regards, Novotel Malta Sliema

Dear Heinz S., Thank you for your feedback regarding your recent stay. We appreciate your positive remarks about our hotel's condition and amenities. We also value your comments on the breakfast experience and will consider them for future improvements. Goodbye and best regards, Novotel Malta Sliema

Dear Ms. R., Thank you very much for your feedback regarding your stay at Novotel Malta Sliema. We are pleased to hear that you appreciated the central location and the cleanliness of our facilities. At the same time, we regret that the breakfast buffet did not meet your expectations. We have taken note of your comments regarding the gluten-free options and the presentation of our dishes. We are continuously working on improving our culinary offerings. Additionally, we would like to point out that reserving sunbeds by the pool is a common practice to ensure a pleasant stay for all guests. Your feedback regarding the towel holder options in the bathroom is also valuable to us and will be discussed internally. We regret that you were dissatisfied with the view from your balcony. We strive to make the room descriptions as accurate as possible, but we take your suggestion into account to avoid future misunderstandings. Thank you once again for your feedback, and we wish you all the best. Sincerely, Novotel Malta Sliema

Dear Teresa F., Thank you for taking the time to share your experience. We appreciate your positive remarks regarding the room and the hotel itself. However, I regret to learn about the challenges you faced during your stay. I understand that securing a pool lounge was an issue and that the opening time of the pool did not align with the information provided. We strive to ensure clarity in our communications and guest expectations. Additionally, I apologize for the inconsistency in housekeeping services you encountered. While we aim to maintain high standards, it seems we fell short in your case. Your feedback is invaluable, and I assure you that your comments will be reviewed with our team to enhance our services moving forward. Thank you for bringing these matters to our attention. Best regards, Novotel Malta Sliema

Dear Jurg B., Thank you for your kind words regarding your stay at Novotel Malta Sliema. We are pleased to hear that our location and amenities met your needs for a pleasant holiday experience. Best regards, Novotel Malta Sliema

Dear Nicole W., Thank you for taking the time to share your feedback regarding your recent stay. We are pleased to hear that you appreciated the location and quality of the rooms. However, we regret to learn that your experience with the pool and service did not meet your expectations. Our policy regarding pool usage is designed to ensure a comfortable environment for all guests, and we apologize for any inconvenience this may have caused. Additionally, we are committed to improving our housekeeping processes to enhance guest satisfaction. Your comments regarding our staff's efforts are appreciated, and we will continue to work on refining our services. Thank you for your insights. Best regards, Novotel Malta Sliema

Dear Anna-Lena S., Thank you for taking the time to share your thoughts regarding your recent stay at Novotel Malta Sliema. We are pleased to hear that you appreciated the beautiful location of our hotel and the pool area. However, we regret to learn that your experience with our service did not meet your expectations. Your feedback regarding the timing of room cleaning and the oversight with towels is duly noted. We strive to provide a high standard of cleanliness and will review our procedures to ensure a better experience for our guests. Furthermore, we acknowledge your concerns regarding the reservation of sun loungers at the pool. We understand how this can impact guest enjoyment and will continue to monitor the situation to promote fairness among all our visitors. Your comments are invaluable as we aim to enhance our services and organization. We appreciate your insights and hope to provide you with an improved experience in the future. Best regards, Novotel Malta Sliema