Maison Sofia - MGallery 5 sterren

Until now I had had good experience with MGallery hotels in just about every way so this one, while ok in general, was not brilliant and I think not that welcoming. To get into the car park was not easy as, even though I had asked how to, and we pressed the button a few times, I had to go back to reception as the receptionist had not bothered to respond as she was dealing with a lady who was apparently very tired and really need to check in immediately. I pointed out I was tired too and keen to check in. Imagine sitting outside in the car at a barrier like an idiot - hardly great service. Getting out was similar although it was another member of staff who failed to notice the bell, but that brings us back to that previous receptionist who I think was impatiently rude to him, as he was being trained and clearly not brilliantly. The rooms are ok. The theme seems to be pre-cast concrete. The restaurant was good in terms of food but the staff were not attentive.

A short taxi ride from the centre of Sofia, this lovely hotel was nevertheless a great base for us to explore Sofia on our two night stay. We were given a beautiful room, although we did have to wait an hour after check in time for it to be ready. The hotel is really nice and the staff are very helpful and courteous. We enjoyed breakfast and had a nice drink in the lobby bar.

Heel ruim hotel, mooie, ruime kamer met badkamer, De vloerbekleding kan een opfrissing gebruiken, voor de rest alles ok. Vriendelijke ontvangst, een ontbijt om u tegen te zeggen, heel veel keuze zowel zoet of hartig. Op 10 min lopen ben je aan een metrohalte en ben je in enkele tellen midden in het centrum.

Reeds verschillende malen in t hotel verbleven, doch de kwaliteit van gaat erop achteruit. (kleiner en kleinere kamers). Telkens wanneer de kamer door een derde gereserveerd werd was dit ok, de laatste reservatie werd door mezelf telefonisch gedaan. Te kleine kamer. Bij mijn verblijf maak ik gebruik van het restaurant, hr wasde kwaliteit uitermate slecht.

Wij zijn soms genoodzaakt door drukte in Sofia andere hotels te boeken dan ons gebruikelijke hotel. Deze keer zijn we naar "park inn radisson "geweest . Dit hotel is uitgeleefd en ronduit smerig . Het is teveel om op te noemen - hier toch enkele ; ontbijt - confituur potten blijven aan je handen kleven , zetels zijn vol met plekken en soms scheuren , de ramen op bepaalde plaatsen .......