Mercure Hotel Luebeck City Center bintang 3,5

Catatan tamu Avis (Peringkat ALL) 4.5/5 981 ulasan

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Deskripsi

Keistimewaan hotel

  • The hotel is just a 5-minute walk from the city center.

  • All rooms have a coffee and tea station

  • Spacious rooms for the whole family

  • Limited free outdoor parking in front of the hotel

  • Free water dispenser in hotel lobby

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Lokasi hotel

Mercure Hotel Luebeck City Center

Hansestrasse 3
23558 LUBECK
Germany

GPS:53.866064, 10.672163

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Wi-Fi
  • Sarapan
  • Bar
  • Properti 100% Bebas Rokok

Willkommen im Ankerplatz

In Ankerplatz, the exclusive deli corner in our hotel, expect a fine selection of wines, cocktails and drinks. Terrace or lounge? Your choice. Perfect to end the day! We look forward to your visit!

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Peringkat ALL  4.5/5  981 ulasan

Peringkat TripAdvisor  4.0/5  412 ulasan

Not most inviting hotel.

Catatan Tripadvisor 3.0/5

DavidJerseyCI Couples - Ulasan TripAdvisor tersertifikasi

Receptionist was not at all welcoming. First impressions important and she did not leave a good impression albeit she was more helpful later in evening when we needed some assistance. Parking is an issue if you need to use garage. Steep narrow entrance and need advanced driving skills to get into some of the places. The room we had (30) was off the garden seating area- access not from inside hotel. It was somewhat souless, had high ceilings and dimly lit. Not very inviting. Bed was however comfortable. Asked about changing room but advised only rooms available were underground ie this was the better option. Did not have breakfast as over €20 each which felt pricey. There is s nice bakery/cafe around corner and the bus/railway stations just across road. On plus side hotel is centrally located and really close to restaurants and old town. Also liked the glass bottles which you could fill up from a water dispenser in lobby. Good recycling policy although I suspect some people will complain about inconvenience.

Dear DavidJerseyCI, thank you very much for taking the time to share your experience and reviewing the Mercure Hotel Lübeck City Center. We deeply regret hearing, that your stay was overshadowed by the hotel service and are very sorry, that we were not able to fulfill our own aspiration in this regard. A friendly and natural service has the highest priority for us regarding our staff. We will check with the department in charge to discuss the situation you described. However, your comment will help us to uphold and control the standard of our hotel. Any recommendations for improvements will be taken for serious and are regarded as constructive critics for the benefit of our guests. We would be pleased, if you gave us the chance to convince you of all our services upon your next stay with us. Best wishes Claudia Bohnenstengel

Very pleasant stay, and good service

Catatan Tripadvisor 5.0/5

222willemh Couples - Ulasan TripAdvisor tersertifikasi

We had a spacious ("privilige") room, new, quiet (even though room was facing the busstation). Good breakfast. Upon departure, we left some valuables in our room, the staff was very helpful in arranging the return of our belongings by mailing it to our home.

City location with its problems

Catatan Tripadvisor 3.0/5

ettelbruck Couples - Ulasan TripAdvisor tersertifikasi

We stayed here just mere nine hours, in between Travemünde harbour and Luxembourg. Late arrival is same thing as parking problem, no legal streetside spots, parking garage is from 60s, really awful for modern cars. Near railway station and streetside room: noice! Room itself was nice and breakfast good.

Very pleasant long weekend

Catatan Tripadvisor 4.0/5

Navigate01773179689 Friends getaway - Ulasan TripAdvisor tersertifikasi

We Traveled to Lübeck on the train, the hotel is a five minute walk from the station. We were a group and took five rooms, which were very clean, the staff were polite and helpful, Breakfast was a buffet with everything you could want, even scrambled eggs that you could order. The only problem was WiFi which was more off than on. It was impossible to upload data and keep in touch with Family, quite disappointing.

3 Nights B&B in February 2019 - Good Value for Money

Catatan Tripadvisor 4.0/5

Snir G Bisnis - Ulasan TripAdvisor tersertifikasi

Overall, this hotel provided a good value for money. It's located about 10 minutes walk from the city center. The room was clean & well organized. The reception persons were polite & courteous. The things I didn't like: 1. The breakfast was very poor, & the tomatoes weren't fresh. When I complained about them, they said that they don't have any other tomatoes, & they served them again the next day... 2. I was missing Eurosport HD (in English) on my TV, & after I complained, I got regular Eurosport in German...

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Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 685 ulasan 8.6/10 Lokasi
  • 699 ulasan 7.5/10 Kamar
  • 612 ulasan 9.2/10 Pelayanan
  • 16 ulasan 6.2/10 Internet
  • 445 ulasan 7.5/10 Sarapan
  • 242 ulasan 7.6/10 Kebersihan
  • 196 ulasan 4.6/10 Kesepadanan nilai

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