レジデント ソポトMギャラリー ホテル コレクション 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 846 件のレビュー

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レジデント ソポトMギャラリー ホテル コレクション - Image 4
Plac Konstytucji 3 Maja 3, 81704 SOPOT, ポーランド

説明

ホテルのその他の情報

  • Railway Station just a few steps away from the hotel

  • The hotel is just 500 meters away from a charming beach boasting iodine filled air

  • Grino Restaurant style of dining - bistronomy Casual atmosphere and dishes on hot Lava Stones

  • All rooms are equipped with a very high quality MGallery bed

  • Artful bespoke design, in tune with its maritime surroundings

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ホテル所在地

レジデント ソポトMギャラリー ホテル コレクション

Plac Konstytucji 3 Maja 3
81704 SOPOT
ポーランド

GPS:54.4428019, 18.56273277777778

電話番号
ファックス +48 58 555 58 01

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

GRINO

Novel style of dining - bistronomy combining refine cuisine with a casual atmosphere, serving regional delights from local suppliers, including steaks, fish and cheeses crafted in a unique way on hot Lava Stones.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  846 件のレビュー

トリップアドバイザーの評価  4.5/5  45 件のレビュー

A little pearl in Sopot

トリップアドバイザーの評価 5.0/5

kamil_mat Couples - トリップアドバイザー認証口コミ

The hotel's perfect location means you can get everywhere on foot. Rooms renovated in modern style. Very good breakfasts along with sparkling wine and a la carte menu. Good quality drinks at the bar, worth taking advantage of. Special thanks to Mr. Zbigniew, beautiful customer service. One of the better 5* hotels in Poland, and I have been in many. I will come to it quite a few more times.

Dear Mr. Kamil, Thank you for your time for writing the review. It is our pleasure that your stay passed in comfortable atmosphere. We are very glad for your opinion about breakfast and restaurant. I would like to assure you that I will share your opinion with the rest of the team, especially Zbigniew. We invite you to visit us in the future when planning your next stay in Sopot. Best regards Oliwia Trzynska Front Office Manager

Wonderful location, great hotel & fantastic staff. Highly recommended.

トリップアドバイザーの評価 5.0/5

Discover44435947837 トリップアドバイザー認証口コミ

We've just come back from a fantastic few days at Rezydent hotel, Sopot. The location is perfect, just a few mins from the train station & next to the main street which takes you straight down to the beach, restaurants, bars & clubs. The room was spacious, comfortable & had everything you need for a short break away. The food at breakfast was very good & I'd highly recommend the chefs speciality dishes which are freshly cooked to order & delicious. The staff are really what made this stay extra special, always welcoming & happy to make time to have a chat & delivering fantastic customer service. Special mention to Basia, Natalia, Wiktoria, Janek, Zbigniew, Pavel, Anastazja & Ela who represented themselves & the hotel wonderfully. We are sorry we didn't get everybody's name that we had interactions with, but without doubt we really felt that our stay was very important to all of them & we would definitely stay here again & recommend this hotel to anyone thinking of staying here.

Dear Guest, Thank you so much for your wonderful feedback! We are thrilled to hear that you had such a fantastic stay at our hotel. Our team works hard to provide top-notch service and it's always rewarding to hear that our guests appreciate their efforts. We will be sure to pass along your kind words to Basia, Natalia, Victoria, Janek, Zbigniew, Paul, Anastasia, Ela, and the rest of our staff. We look forward to welcoming you back Rezydent Sopot MGallery in the future! Thank you for choosing to stay with us and for the recommendation. Safe travels! Warm regards, Zbigniew Brzakala Quality & Sustainability Manager

Ok hotel

トリップアドバイザーの評価 3.0/5

346paulc ビジネス - トリップアドバイザー認証口コミ

This maybe a little critical and if not on business maybe too critical. Room was smaller than normal and get that for boutique. However for a work station desk was not great. The tea and coffee station difficult to get to, strange opening doors. Shower was small and controls I thought could be better. Staff on front desk were excellent . This is just my view based on work travel.

Dear Paul, Thank you for sharing your feedback on your recent stay with us. It is always helpful for us to hear from our guests so that we can continue to improve and enhance our services. We appreciate your comments on the size of the room and the functionality of the work station desk. We understand that boutique hotels may have smaller rooms, but we will definitely take into consideration your thoughts on the work desk setup for future improvements. We apologize if the tea and coffee station and shower setup did not meet your expectations. Your feedback on the controls and accessibility is duly noted and will be shared with our team for further review. We are glad to hear that the staff at the front desk provided you with excellent service, as we strive to provide outstanding customer service to all of our guests. Thank you again for taking the time to share your thoughts, and we hope to welcome you back in the future for a more pleasant experience. If there is anything else we can do to make your stay more comfortable, please do not hesitate to reach out to us. Best regards, Zbigniew Brzakala Quality& Sustainability Manager

Close to the railway station

トリップアドバイザーの評価 4.0/5

laserkid Couples - トリップアドバイザー認証口コミ

It was my second visit at this hotel, but the first one, after implementing this venue into Accor chain. Generally positive impression, but we had some problems during our stay. The first room, we’ve got was underheated and it was necessery to move us to another, in fact bigger and more confortable apartment. The location is convenient, when visiting Sopot, especially using of underground parking,at the railway station. The quality of beds was flawlessy and the hotel staff kind and friendly.

Dear valued guest, Thank you for choosing to stay with us for the second time and for taking the time to share your feedback. We are glad to hear that your overall impression of the hotel was positive, despite encountering some issues during your stay. We apologize for the initial room temperature issue and are pleased to hear that we were able to move you to a more comfortable suite promptly. It's great to know that you found the location convenient and enjoyed the quality of our beds. Your kind words about our friendly and accommodating staff are much appreciated and will be shared with the team. We take all guest feedback seriously and will work on addressing the issues you mentioned to ensure a more seamless experience for future guests. We hope to have the opportunity to welcome you back again in the future and showcase our improvements. Thank you for your continued support. Warm regards, Zbigniew Brząkała Quality & Sustainable Development Manager

Big dissapointment

トリップアドバイザーの評価 2.0/5

Maciej S トリップアドバイザー認証口コミ

I have been looking for the perfect place for my birthday trip for a long time. The choice fell to the Rezydent Hotel. Unfortunately, instead of a great stay, I was disappointed. The advantages of the hotel are the location and nice interior, but unfortunately, it ends there. It is unacceptable that in a supposedly 5* hotel, the reception staff does not greet guests and is so indifferent, apart from Mr Marek, who was the only one who showed exceptional kindness and help, which surprised us pleasantly. - Air conditioning in the room didn't work. - The refrigerator was not cooling properly. - The bedding that was changed on the second day of stay was torn. - The tap by the sink was so short that you could hardly wash your hands by tapping your hands against the sink. - The carpet was dirty. Interestingly, in May, someone wrote a review reporting that room 304 had a dirty carpet. The hotel responded to it, but still, it wasn't cleaned for 3 months! We have been waiting for this trip for a long time, we are sorry, and we are disappointed with the stay. In a hotel of this class, such situations should not take place and prove that a hotel with five stars has nothing to do with it.

Dear Maciej, Thank you very much for taking the time to share your comments on your stay at the Resident Sopot MGallery Hotel Collection. I am extremely sorry that we did not meet your expectations, so please accept our apologies for this. As part of MGallery, we are committed to providing the highest quality service to each and every guest, so the feedback you provided is extremely important to us. We would like to assure you that the room ladies do their best to remove stains on a regular basis and I can assure you that these are not the same stains as a few months ago. I am also extremely sorry that the reception staff did not live up to your expectations. Reception is one of the aspects of a stay at our hotel that our guests rate the highest. We are grateful that you shared your experience with us and I hope that you will return to us again to see that we are a hotel that deserves 5* Zbigniew Brzakala Guest Experience Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 386 件のレビュー 9.4/10 ロケーション
  • 462 件のレビュー 8.5/10 客室
  • 512 件のレビュー 9.7/10 サービス
  • 247 件のレビュー 9.4/10 料理
  • 242 件のレビュー 9.1/10 朝食
  • 225 件のレビュー 7.4/10 快適さ
  • 146 件のレビュー 9.5/10 雰囲気
  • 113 件のレビュー 8.4/10 清潔さ

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。