Rezydent Hotel Sopot - MGallery Collection 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 822 件のレビュー

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Rezydent Hotel Sopot - MGallery Collection - Image 1
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Rezydent Hotel Sopot - MGallery Collection - Image 4
Plac Konstytucji 3 Maja 3, 81704 SOPOT, ポーランド

説明

ホテルのその他の情報

  • Railway Station just a few steps away from the hotel

  • The hotel is just 500 meters away from a charming beach boasting iodine filled air

  • Grino Restaurant style of dining - bistronomy Casual atmosphere and dishes on hot Lava Stones

  • All rooms are equipped with a very high quality MGallery bed

  • Artful bespoke design, in tune with its maritime surroundings

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ホテル所在地

Rezydent Hotel Sopot - MGallery Collection

Plac Konstytucji 3 Maja 3
81704 SOPOT
ポーランド

GPS:54.4428019, 18.56273277777778

電話番号
ファックス +48 58 555 58 01

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

GRINO

斬新なビストロノミースタイルでは、リラックスした雰囲気のグルメ料理に、熱い溶岩石を使った独特の方法で作られたステーキや魚、チーズなどの地元の食材が組み合わされています。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  822 件のレビュー

トリップアドバイザーの評価  4.3/5  59 件のレビュー

Perfect place in Sopot

トリップアドバイザーの評価 5.0/5

kamil_mat トリップアドバイザー認証口コミ

Over the past 12 months, I have stayed at this hotel six times, and each time has been equally perfect. Excellent service (especially from Mr Zbigniew and Ms Monika), always willing to help or chat. I mainly come here on business, often with my wife and cat. The customer service is top notch. I stay at Accor hotels about 100 nights a year, and this one is definitely among the best.

Dear Mr Kamil, Thank you very much for your exceptionally kind words. It has truly been a pleasure to welcome you during your stays with us, and I am deeply honored by your recognition. Knowing that each of your visits has been consistently perfect is the greatest compliment one could receive. I am especially grateful for your appreciation of the service provided by our team, and it means a great deal to me personally to have contributed to making your stays comfortable and enjoyable. Welcoming you, your wife, and your cat is always a pleasure, and we sincerely value your trust and loyalty. I very much look forward to seeing you again on your next visit and to ensuring that every stay continues to meet the highest standards. With my warmest regards, Zbigniew Brząkała Quality & Sustainability Manager

Great experience in Sopot

トリップアドバイザーの評価 5.0/5

Johan290165 トリップアドバイザー認証口コミ

As an ALL Accor member, I appreciate when my loyalty is recognized and rewarded. The room was like new: beautiful, bright and spacious with a great view. The location is great close to the SKM station, the main street, shops, supermarkets and restaurants. The pier and the beach are a 10 minutes’ walk away. The breakfast was tasty, and I love it when you have a nice buffet which is complimented by an a la carte menu with extra choices. Everybody was friendly. A very good price/quality ratio.

Dear Mr. Johan, Thank you very much for taking the time to share such a positive and detailed review. We are delighted to read that your loyalty as an ALL member was well recognized during your stay and that you enjoyed the room, its brightness, spaciousness, and the beautiful view. It is also wonderful to hear that our location suited your needs perfectly, with easy access to the SKM station, the main street, shops, restaurants, as well as the pier and the beach. We are very pleased that our breakfast selection - both the buffet and the à la carte options - met your expectations. Your kind words about the friendliness of our team mean a great deal to us, as we strive to make every guest feel warmly welcomed. Thank you as well for highlighting the excellent price-to-quality ratio. Feedback like yours truly motivates us to continue delivering the highest level of service. We look forward to welcoming you back for another memorable stay at Rezydent Sopot - MGallery Collection. Warm regards, Zbigniew Brząkała Quality & Sustainability Manager

Great location

トリップアドバイザーの評価 4.0/5

Darren L Couples - トリップアドバイザー認証口コミ

We had a 2 night stay here last weekend. We came bay train from Gdańsk airport which takes about half an hour which one change. The hotel is in a great location close to both the station and the Main Street. Check in was smooth we were in 207 a very nice room on the second floor. Everything very clean. Housekeeping do a great job. Nice bathroom with l’occitaine toiletries. There were also robes and slippers. The bed was a little firm but nice king size. There was usual tv, mini bar, a kettle for making drinks. We didn’t eat at the hotel so can’t comment on the food . I would be happy to stay here again.

Dear Darren, Thank you very much for your kind and detailed review. We're so pleased to hear that you enjoyed your recent stay with us and that our location, just steps from both the train station and the main street, made your visit to Sopot convenient and enjoyable. It's wonderful to know that check-in went smoothly and that you found your room clean and comfortable. Our housekeeping team works hard to maintain high standards, and they will be thrilled to hear your praise. We’re glad you appreciated the L’Occitane toiletries and the little extras like robes and slippers - we believe it’s the small touches that help make a stay special. We also take note of your comment about the bed firmness; guest comfort is very important to us, and feedback like this is always valuable. We hope to have the pleasure of welcoming you back on your next visit to Sopot! Warm regards, Zbigniew Brząkała Quality & Sustainability Manager

No proper AC in room. Worst value for money. Don't fall for the trap

トリップアドバイザーの評価 1.0/5

VinceH888 ファミリー - トリップアドバイザー認証口コミ

Over rate hotel and worst value. We paid £300 for the Deluxe Premium room which on the top floor about 25m2 without full ceiling (only 12m2 area of the room with proper ceiling, the rest it just weird column and corners) Check in was 15' waiting to speak to the only reception on duty. We booked room late so we have to wait 15' again for the housekeeper to set up our child bed. The bathroom was small and no shower curtain so water all over the floor. The room style was old and outdated and nothing luxury about this hotel to justify charging this rate (I would say if you want to make the style real old then please focus on real ceramic bath instead of plastic bath) Breakfast was good, thanks God. Reception during the day was good, especially Maresk who promptly informed us that we forgot a bag after we checked out. Parking is 20m away and cost £18- I would happy to pay for valet parking with this rate. The room was smell old and please don't visit this hotel in summer if you want a proper aircon room. I have been to fee MGallery hotels in my life and I would say this is the worst expensive hotel I ever stay. Don't make the same mistake as me. A standard brand hotel would make this hotel feel shame. My wife has a bed bug bite in the morning

Dear Mr. Huynh, Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear that your experience at Rezydent Sopot – MGallery Collection did not meet your expectations. Please allow us to address the concerns you've raised. First and foremost, we take the mention of a possible bed bug issue extremely seriously. We would have appreciated being informed about this at the time of your check-out or earlier, as our protocol is to immediately isolate and thoroughly inspect the room using professional pest control services to ensure the comfort and safety of all our guests. Guest well-being is our top priority, and prompt communication in such cases helps us act swiftly and effectively. Regarding the room layout: our Deluxe Rooms on the top floor do include charming architectural features due to the historic character of our building, which some guests appreciate for its uniqueness. However, we understand that preferences vary. Please know that had you expressed dissatisfaction with the room upon arrival, our front desk team would have done their best to offer an alternative, subject to availability. We always strive to accommodate our guests’ needs whenever possible. We regret the wait at check-in and during room setup. Late bookings sometimes do require a few extra moments of preparation, especially when adding amenities such as a child’s bed, but we certainly aim to make this process as smooth as possible. As for the bathroom design, room furnishings, and air conditioning – your feedback is valuable and will be shared with the relevant departments as we continuously review how to enhance the guest experience while preserving the style and heritage of our property. We’re glad to hear you enjoyed our breakfast and that our team – especially Marek – provided attentive service. Your kind words will be passed on to him. Once again, we truly regret that your stay did not reflect the standard of excellence we aim to uphold. Should you be willing to give us another chance in the future, we would be delighted to personally assist with your reservation to ensure a more enjoyable and comfortable stay. Warm regards, Zbigniew Brząkała Quality and Sustainability Manager

Great location

トリップアドバイザーの評価 5.0/5

Ramadama Couples - トリップアドバイザー認証口コミ

Great location of this hotel, where it is an easy walk to the restaurants. The room was very comfortable with a nice shower and comfortable beds. The staff was very nice. The buffet breakfast was an average one with all of the basics. The room has a refrigerator.

Dear Guest, Thank you very much for sharing your opinion! We are glad that you liked the location of our hotel and that the comfortable rooms and friendly staff made your stay a pleasant one. We are also pleased that you appreciated the comfort of the beds and the facilities, including a refrigerator. As for breakfast - thank you for the tips, we always try to offer a variety of options and will work on improving it. We hope to have the opportunity to host you again someday! Best Regards, Zbigniew Brząkała Quality Manager

との提携 TripAdvisor

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