Mercure Gdynia Centrum 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 3,281 件のレビュー

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Mercure Gdynia Centrum - Image 1
Mercure Gdynia Centrum - Image 2
Mercure Gdynia Centrum - Image 3
Mercure Gdynia Centrum - Image 4
Armii Krajowej 22, 81372 GDYNIA, Poland

説明

ホテルのその他の情報

  • 294 air-conditioned rooms, 150 of which have panoramic sea views

  • Location in Gdynia and convenient access to important Tricity attractions

  • Beach and Seaside Boulevard 100 metres away

  • Spacious parking for 200 vehicles at the disposal of guests

  • Rich gastronomic offer inspired by local tradition

当ホテルの客室

このホテルを予約

ホテル所在地

Mercure Gdynia Centrum

Armii Krajowej 22
81372 GDYNIA
Poland

GPS:54.517261, 18.543287

電話番号
ファックス +48 58 620 86 51

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

WINESTONE

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  3,281 件のレビュー

トリップアドバイザーの評価  4.1/5  929 件のレビュー

Good quality hotel in perfect location

トリップアドバイザーの評価 5.0/5

adrianna0012025 ファミリー - トリップアドバイザー認証口コミ

Szanowna Pani Adrianno, Dziękujemy za wybór hotelu Mercure Gdynia Centrum. Jesteśmy wdzięczni za poświęcony czas i podzielenie się z nami wrażeniami po wizycie. Cieszymy się, że pobyt upłynął komfortowo, pozostawiając w pamięci pozytywne doświadczenia. Wierzymy, że Pani opinia będzie stanowiła zachętę dla wszystkich członków naszego personelu do dalszego poprawiania jakości oferowanych usług. Uprzejmie informujemy, że wszelkie spostrzeżenia zostaną niezwłocznie przekazane do kierowników poszczególnych działów. Już dziś zachęcamy do ponownych odwiedzin Gdyni. W imieniu dyrekcji i zespołu hotelu Mercure Gdynia Centrum, Patryk Adrych Kierownik ds. Relacji z Gośćmi Mercure Gdynia Centrum "Twoja przystań w sercu Gdyni"

Good as a base for business trips

トリップアドバイザーの評価 5.0/5

Johnb2b トリップアドバイザー認証口コミ

Dear John, Thank you for choosing the Mercure Gdynia Centrum hotel. We are grateful for taking the time and sharing your impressions after your visit. It is our pleasure to read that your stay was comfortable and left a positive experience in your memory. Your opinion will definitely be an encouragement for all members of our staff to continue improving the quality of our services. We kindly inform you that any observations will be immediately forwarded to the heads of individual departments. We cordially invite you to visit Gdynia again. On behalf of the management and team of the Mercure Gdynia Centrum hotel, Patryk Adrych Guest Experience Manager Mercure Gdynia Centrum "Your haven in the heart of Gdynia"

Bathrooms not handicapped ftiendly

トリップアドバイザーの評価 2.0/5

Wojciech B トリップアドバイザー認証口コミ

Dear Wojciech, We are truly sorry to hear about the challenges you faced during your stay regarding the accessibility of our bathrooms. Ensuring all guests' comfort is crucial to us, and we deeply apologize for any inconvenience you and your parents experienced. We are saddened by your suggestion that the team is not helpful. Almost all rooms in the hotel have bathtubs, showers are only available in the highest category rooms, which were completely sold out. Assigning a room for people with disabilities requires prior reservation with the reservation department. We did not have any ill will, only that the hotel was full and that is why we were unable to move you to another room. Your feedback is invaluable, and we will address this matter promptly. Please accept our sincerest apologies for the shortcomings you encountered. On behalf of the management and team of the Mercure Gdynia Centrum hotel, Patryk Adrych Guest Relations Manager Mercure Gdynia Centrum "Your haven in the heart of Gdynia".

A nice hotel at seaside Gdynia

トリップアドバイザーの評価 5.0/5

zolt_ns555 トリップアドバイザー認証口コミ

Dear Zoltán S, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed our fantastic service and the wide variety of breakfast options, including Polish specialties. Your kind words about our team's service are truly appreciated. We are pleased to offer amenities like a pool, sauna, and massage service to enhance your stay. We look forward to welcoming you back soon! On behalf of the management and team of the Mercure Gdynia Centrum hotel, Patryk Adrych Guest Relations Manager Mercure Gdynia Centrum "Your haven in the heart of Gdynia."

Disappointing customer service after a genuine booking oversight/error

トリップアドバイザーの評価 3.0/5

Alex W トリップアドバイザー認証口コミ

Dear Alex, We are sincerely sorry to hear about the inconvenience you experienced regarding your booking oversight. We deeply regret any dissatisfaction caused by the situation you encountered. At Hotel Mercure Gdynia Centrum, we value our guests' comfort and satisfaction, and it is disheartening to learn that your experience did not meet your expectations. We truly apologize for the lack of communication and assistance in addressing the issue promptly. Regarding the refund policy, we understand the frustration this situation may have caused. We have analyzed your inquiry very carefully, but in accordance with the policy and regulations that both we and our guests are obliged to follow, a refund was not possible. Your loyalty as a Gold Accor member is highly appreciated, and we are genuinely sorry for not meeting the expected level of service on this occasion. Rest assured that your comments have been shared with the relevant team members for internal review and to prevent similar occurrences in the future. We sincerely hope for the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable experience. If there is anything else we can assist you with, please do not hesitate to contact us directly. Wishing you pleasant travels ahead. On behalf of the management and team of the Mercure Gdynia Centrum hotel, Patryk Adrych Guest Relations Manager Mercure Gdynia Centrum "Your haven in the heart of Gdynia."

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。